Maya Golf Side - All Inclusive

“Quiet nice pools not for English /restaurants and shops within 5 mins walk/ beach 10 min walk/not for English/relaxing ”

9 days at this hotel only English guest for whole 9 days staff don’t speak any English although reception were really helpful trying to communicate with me. Hard beds/ pillows no entertainment for us

“About the staff”

I liked the hotel, good beach, food, there is animation, but there are problems with the staff at the hotel, an employee named Zayn pestered me several times, offered to retire with them in the room, spend time, was persistent and did not give passage, this fact greatly spoiled the rest and the ove… more

I liked the hotel, good beach, food, there is animation, but there are problems with the staff at the hotel, an employee named Zayn pestered me several times, offered to retire with them in the room, spend time, was persistent and did not give passage, this fact greatly spoiled the rest and the overall impression. The hotel administration should more closely monitor the behavior of the staff.

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“Not bad, but not the best”

We are still here but I'm ready to write a review. What I can say is that all the negative things mentioned by other tourists are true. The hotel is old and needs renovation, but the staff does not care about it. It was the first time for me that there was no Wi-Fi even at the reception/lobby. That… more

We are still here but I'm ready to write a review. What I can say is that all the negative things mentioned by other tourists are true. The hotel is old and needs renovation, but the staff does not care about it. It was the first time for me that there was no Wi-Fi even at the reception/lobby. That was really incredible. I forgot to print our voucher so they asked me to send it later when I find a way to get the internet. That's so stupid! But ok. The room is okay, but the curtain is cut by the scissors from one side, and one of the windows is white / unclean (I don't know why). In the bathroom, the water goes out on the floor which is uncomfortable for me, but my husband does not care. So the room leaves to be desired. But there are some pros: calm, not hot at night (we slept with an open window without the air-conditioner working which is good because we are here with a child and are afraid he can catch a cold. The room is pretty big. So, in general, that is fine if you are not very picky and have not paid a lot of money for this hotel. The food is good. Our family always could find what we liked (french fries and grilled chicken are very tasty). There are some burgers served on the hotel beach as well. We tried them once and preferred to eat at the hotel because of the wider variety. The beach is fine, but not all the sunbeds are under the tent. It was not bad for us because we were all the time near the water with our son. Water is great at this time. But the water goes deep very fast and when the sea is covered with waves there are many people close to the shore. So, our conclusion is that the hotel is situated well and could be very good but requires a skilled and strong manager to renovate it and improve the service.

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