Kentia Apartments

“Fantastic value for money”

Arrived home yesterday after 8 nights. Like most people, this was a very last minute holiday. This was the cheapest all-inclusive out there. For the money, this was a perfect little hotel. It's very much you get what you pay for and need to go in with a open mind. The positives absolutely weigh u… more

Arrived home yesterday after 8 nights. Like most people, this was a very last minute holiday. This was the cheapest all-inclusive out there. For the money, this was a perfect little hotel. It's very much you get what you pay for and need to go in with a open mind. The positives absolutely weigh up the negatives. You never went hungry. If you want to go to a different country, you adapt to the culture. There was always something to eat. It was so cheap, I ate out every night. The crown, the flying horse just round the corner was cheap enough, food was amazing and the staff were so friendly. I was in D block above the shop. It was quite dated but very spacious and clean. I only slept there, so did the job. Hubby and I had a lovely SPA, the staff are really friendly, and I did not feel pushed into anything. I found the guy with ponytail very helpful and caring towards my hubby, who had a problem with his shoulder. He gave my hubby some very good advice. The older guy in the shop, on many occasions, lent money to pay for people's Taxis if they didn't have enough Euros. I couldn't believe how kind he was! The photographer, Apologies, no good with names was so friendly, very chatty, always had a smile on his face. He even came out and waved us off yesterday. I couldn't believe just how lovely the staff were. Amazing english too! I can't leave the entertainer out, I must mention he played some decent tunes round the pool 👌 To the lady who cooked our omelette and the lady who made pancakes, they were the sweetest souls who were so happy all the time. I love side town, and this is my fourth time visiting. I ate at my 2 favourite restaurants, Aphrodite and the old town steakhouse. I have just a couple of sliggt negstives to raise as more feedback. Sunbeds - I found myself at the start of week copying others and saving beds at night. Never have I ever had to do this, but it seemed the norm. If this was managed by the staff, it wouldn't happen. You can't blame the people for this as it was allowed to happen. I did find some of the staff at the bar and in the restaurant a bit grumpy at times, I appreciate they've been going since May and they also have to put up with some very rude people at times but, could of tried just a little bit more to be a bit more friendly. I met so many lovely people this week and had the best time. I would definitely return back to this hotel.

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“Sceptical, but pleasantly surprised.”

Booked the apartments before looking at reviews, and got a little worried. We arrived for a 5 night stay quite late at night, there wasnt much seemingly around and didnt look the most allealling area, however, ive been to Turkey before and this was anticipated. We were greeted by the reception,… more

Booked the apartments before looking at reviews, and got a little worried. We arrived for a 5 night stay quite late at night, there wasnt much seemingly around and didnt look the most allealling area, however, ive been to Turkey before and this was anticipated. We were greeted by the reception, checked us in and gave us 2 keys. We asked about refreshments and advised the bar was closed (obviously at 4am), but gave us perfect directions to a 24 hour shop around 300 meters away. We got to the room and, it's by no means a 5 star resort.. but it was really nice, enter into the 'living area' with a sofa and 4 seated table, had a fridge/freezer, kettle and open view of the pool with patio doors which take you to the balcony. To the right, you have a small hallway which leads to the bathroom. Has a shower, bath, toilet and large sink area. Just next door is the bedroom. Has a built in wardrobe, a king-size bed, a single bed, 2 bedside cabinet and a make up table. Also has another small door to the balcony. The balcony has 2 chairs and small table. The food was good.. again, not 5 star, but was quite good! Had a number of options, and regularly had an area set up for a grill and kebab stations. The pool area was a good size and the first night we were worried about the number of sun beds and not being able to get one.. but we didn't struggle once.. sometimes going down at 8, 9 and even 10am and still getting a bed. The bar opens between 11am and closed at 1030pm. I've seen some posts about towels, yes, you'll need your own, and they say not to bring towels down from the room (which I feel is pretty standard), however there's a BIM shop about a 15 min walk away which sells towels.. I picked one up for 230 lira which was around £4/€4.30 The gym was small, but had a really good selection of equipment including cardio, weight machines and free weights. The hotel was about a 25-30 minute walk from the ancient city all alongside well lit main roads.. We wanted to go to a market in Manavgat which reception arranged a taxi for us and it was €15. We also wanted to visit Antalya, estimated taxi cost were €100 each way, they were able to arrange a rent-a-car for us and was €40 for the day, no credit card needed, just cash on delivery. Overall, I started sceptical about the hotel, but I was pleasantly surprised and would genuinely say I'd go back to this hotel.

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“Decent but shocking.”

It was overall a good holiday do not get me wrong, the atmosphere was lovely and Side itself its a beautiful place with lots to do. However, there were many concerns such as the rudeness of the staff to start with. The reception staff continuously dealt with complaints after complaints, which in i… more

It was overall a good holiday do not get me wrong, the atmosphere was lovely and Side itself its a beautiful place with lots to do. However, there were many concerns such as the rudeness of the staff to start with. The reception staff continuously dealt with complaints after complaints, which in itself should be a red flag, where dissatisfaction among guests being a frequent issue. The team often reacted as if our feedback was unwelcome. They were very quick and defensive when approaching them with issues, and yes some were resolved, but it was very unprofessional. This reflected poorly on their customer service, which is incredibly disappointing. HYGIENE ISSUES: the cleaners were wonderful but the issue I had was with the catering. The food was your typical holiday food and was nice. But on the day of my flight when I had checked out, I had to wash my son's bottles. The toilets were disgusting and not adequate for me to wash my son's baby bottles, especially with all the germs typically found in a toilet. So, I approach the bar staff and asked them to wash my son's bottles where they make their drinks, as there was a sink there. They initially did not let me, and said that the toilet is, and I quote: "cleaner then the bar. This came as a shock to me. Everyone would want a clean, safe place to wash bottles and being directed to do so in the toilet was not ideal, as people from the pool would come in and out constantly. It was also concerning that they believed the toilets were cleaner. It was alarming. Anyways, they did let me wash my son's bottles at the bar and let me tell you, it was not of the best hygiene, so their claim wasn't necessarily wrong but their lack of knowledge by initially not letting me wash my son's bottles, who is 1 years old, there and urging me to do so in the toilets was interesting. BUT in no shape or form do I blame the catering staff. In fact, they were the best people on the holiday: kind and respectful. It is those in charge who should monitor and accommodate to all different scenarios. I wouldn't necessarily recommend this place to people who have lots of children, as the entertainment is not sufficient. The lady who does it and runs the nursery was lovely and she does a good job but it's the same repetitive Lady Gaga song or another song all the time. There are some play equipment in the Hotel, a nursery and there is a park not too far from the hotel. Pool itself and sunbeds were fine. Despite me finding this out after booking the hotel, one issue I found was that it was not a full inclusive package. If I compare this to a hotel I went to in Didim 2 years ago, there were ice creams, Wi-Fi were given for free, whereas here they made us pay. Even ice-cream, which should in theory come under the all-inclusive package as it is a food / snack, whereas Wi-Fi, I can understand the charge.

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“Decent Value, but Could Be Improved”

We arrived around 1 a.m., and while check-in went smoothly, the receptionist could have been a bit friendlier. One downside was the Wi-Fi fee—it cost about €15 per device for the week, which adds up quickly for families, especially considering this was an all-inclusive stay. The room itself was fi… more

We arrived around 1 a.m., and while check-in went smoothly, the receptionist could have been a bit friendlier. One downside was the Wi-Fi fee—it cost about €15 per device for the week, which adds up quickly for families, especially considering this was an all-inclusive stay. The room itself was fine, though nothing fancy. It had a kitchenette, a small TV, a somewhat uncomfortable sofa, and a balcony with limited seating and an unremarkable view. The bedroom was comfortable, with good air conditioning, but clothing storage was awkwardly placed in the hallway rather than in the room. The shower worked but wasn’t very powerful, which may be frustrating for those with long hair. The food was hit-or-miss. Some dishes were tasty, but others lacked clear labelling, making it hard to know what you were eating. It might be a challenge for picky eaters, as we noticed many guests sticking to basic options like chips and plain pasta. The bar opened from 11 am to 10:30 pm, with limited drink options—only one beer and a small selection of wine. The pool area was quite loud, with closely spaced sunbeds and frequent splashes from kids jumping in. We found ourselves spending less time there as a result. On the plus side, there’s a free shuttle to the beach, but the timing means you’re there most of the day. The location was a bit inconvenient for exploring, as it was about a 30-minute walk to the main town area. Overall, it’s a decent budget-friendly choice, but the “all-inclusive” experience could use a few improvements.

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