Crystal Admiral Resort Suites & SPA – All Inclusive

“Family feedback June 2014”

During our recent family vacation at Hotel Crystal Admiral, we were truly impressed by the exceptional level of service and hospitality provided. From the moment we arrived, we were greeted with warm smiles and a genuine desire to make our stay as comfortable and enjoyable as possible. The hotel... more

During our recent family vacation at Hotel Crystal Admiral, we were truly impressed by the exceptional level of service and hospitality provided. From the moment we arrived, we were greeted with warm smiles and a genuine desire to make our stay as comfortable and enjoyable as possible. The hotel's facilities were top-notch, offering a wide range of activities and amenities that catered to both adults and children alike. Our kids especially loved the spacious swimming pools, fun water slides, and engaging kids' club activities. Meanwhile, my spouse and I appreciated the variety of dining options available, each offering delicious and diverse cuisine to suit every palate. Our spacious and well-appointed room provided a cozy retreat after a long day of exploration and relaxation. The stunning views of the surrounding area from our balcony added an extra touch of luxury to our experience. Overall, our stay at Hotel Crystal Admiral was nothing short of fantastic. The attentive staff, fantastic facilities, and beautiful setting made our family vacation a memorable and rejuvenating experience. We cannot wait to return for another unforgettable stay at this wonderful hotel. Beach boy Fatih and guest relation manage Ayse are great!

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“Wouldn't go back”

Even though the facilities are okay, I wouldn't go back. We arrived as a party of 12 yet 4 of us were put in economy rooms which were tiny boxes and as i was sharing with my son a double bed wasn't acceptable. After a really long day the manager found a family room. The hotel is massive, 892 room... more

Even though the facilities are okay, I wouldn't go back. We arrived as a party of 12 yet 4 of us were put in economy rooms which were tiny boxes and as i was sharing with my son a double bed wasn't acceptable. After a really long day the manager found a family room. The hotel is massive, 892 rooms and yes there is food and drink on tap all day, there is also nightly entertainment but there were things I didn't like. I enquired about a Turkish bath, was 3 times more expensive than any other place I've been too. The staff hounded me up sign up which i wasn't going to do. Kept coming to my dun bed to drop the price, real hard sell. I was actually told on the last day how stupid i was not to take their offer. The food in the main restaurant was really good but we booked the al la carte for a special birthday. Took me about 5 hours to organise a cake because no one speaks English. The customer service team on the day were great, helping with decorating but the food was abysmal. A taco salad consisted a plate of lettuce leaves, no veggie option, i didn't get dinner at all and all the desserts were raw. The place is full of Russians who were so rude, would push in and barge to the front of queues and the staff allowed it.

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“Good holiday , couldn’t use balcony bird droppings all over the floor table and chairs and birds nest above balcony door”

Arrived here around 11pm on 6/6/24 On arrival first impressions was good , modern and clean. Most of the reception staff don’t speak English and some who do are very limited. Room: On arrival to our room staff member helped with luggage. Once entering the room we found it basic and needing mode... more

Arrived here around 11pm on 6/6/24 On arrival first impressions was good , modern and clean. Most of the reception staff don’t speak English and some who do are very limited. Room: On arrival to our room staff member helped with luggage. Once entering the room we found it basic and needing modernising. Woke up the next day to go out on to our balcony to look at the views to find loads of bird droppings all over the floor, table and chairs. Looking above we noticed there was a birds nest with birds in there and flying back and forth constantly throughout our stay. This stopped us using the balcony completely so couldn’t dry any wet clothes / towels or sitting out there. These birds nests are all over the hotel (look at rooms and windows) This was reported to reception on many occasions and it felt as if the receptionist wasn’t bothered . She kept us at reception for nearly an hour whilst waiting for the ‘manager’ to see us to find a solution for then my partner to go back an hour later to see if there was an update for them to say they was too busy and that they would contact us on WhatsApp to resolve it. They did not keep to their word. After 3 days back and forth reception we came to the conclusion that nothing was going to be done for us and to forget about it as it was annoying us a lot and spoilt our holiday. Food/drinks Good variety of food but very repetitive (we was there for 11 nights) Always find something but end up eating the same food Some children was getting food dropping it on floor and putting it back Some people pushing in the queues for food and also drinks which was annoying Not that much choice for British Lots of drinks available cocktails ,soft drinks, beer , spirits etc ( Beer wasn’t the best in my opinion ) Bottled water everywhere in fridges which is great Ice cream all over and the patisseries serving plenty of cakes cookies waffles donuts etc etc Back to the main food I would 100% recommend making a reservation for the A La Carte Italian restaurant. It was 10/10 and a lot better than the all you can eat. This can be booked at guest relations next to reception. Beach was good but very stoney (not much sand) Had a snack bar serving food ,drinks ,ice creams , water etc etc We had photographs done with on site photographers (Ozzy) around the hotel and beach which turned out fabulous . Staff in restaurant and bars work very hard and are very kind and helpful. Really good with children couldn’t fault them. Amazing service Pools are very clean and out of our 11 night stay we only managed to not get a sunbed around the pool on one occasion so we went to the beach where there was plenty available Evening entertainment was hit and miss. Seats uncomfortable and smelt funny around there. Mini bar in the room got stocked around 3 or 4 times which was unacceptable. Overall had a good holiday . Staff in bars , restaurants and cleaners were great, they work hard . weather was amazing . Wouldn’t go back to this hotel.

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