Bieno Venus Hotel

“Good hotel overall”

Good points : Room was clean and tidy, the maid cleaned everyday Food was great and was always a vegetarian option Beach towels are free to use (collect them from the spa in E block) They upgraded our room free of charge as it wasn’t busy There was snacks between each meal such as salad, fru... more

Good points : Room was clean and tidy, the maid cleaned everyday Food was great and was always a vegetarian option Beach towels are free to use (collect them from the spa in E block) They upgraded our room free of charge as it wasn’t busy There was snacks between each meal such as salad, fruit, chips, nuggets and burgers Pool was always clean Lovely location, quiet but still things to do About 4 bars / restaurants walking distance Water park up the road - about £15 each adult Lots of little tourist shops and excursion stands (all prices are in euros but we asked them to convert it into lira - double check this as they will try to charge you extra) Free wifi in the lobby - you have to pay extra to have it in your room but the connection is quite weak Cheerful staff Park for children in the hotel 2 water slides for everyone to use Evening entertainment and mini disco for kids No sun bed wars Beach bar was great, it serves snacks and lunch as well as drinks There is a spa and hair dresser in the hotel (extra cost) There is a kids club They grown their own fruit and vegetables Bad points : Can’t take drinks or food up to the room (£30 charge if you get caught) Couldn’t find any English tea Mainly just Turkish breakfast There wasn’t always staff at aqua bar (maybe because we came at the start of October) No late breakfast as promised, they pack away at 10am ( again maybe because we came out of season) We had to ask to restock water Cocktails are not included in the all inclusive No drinks menu except for cocktail menu Manager picked up chips with his bare hands The receptionist wasn’t very helpful regarding taxis and local attractions Evening entertainment was mainly in German (however we were the only English here) the music during the day was mainly in English Overall this was a great hotel and we had a lovely holiday. I would ignore the bad reviews as nothing was terrible. I recommend this hotel and would stay again.

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“The hotel was ok”

The hotel and decor was quite dated. Lack of attention to detail - paint not tidy and marks on wall. Beds were comfy and had good air con. Rooms were quite big too which was a good benefit. They were also cleaned daily too. It’s set in an area with not too much going on. There are a few shops ri... more

The hotel and decor was quite dated. Lack of attention to detail - paint not tidy and marks on wall. Beds were comfy and had good air con. Rooms were quite big too which was a good benefit. They were also cleaned daily too. It’s set in an area with not too much going on. There are a few shops right outside the hotel, a strip of shops further up, 2 bars/restaurants and a small water park. It is also a short walk to the beach where the hotel has a little beach bar - food and drink is offered as part of the all inclusive which is great. There are also sun loungers just for people from the hotel which is great! We spent most of our time in the pool with the slides which was good. The pool was a good size and slides were fun. They close at 12 for an hour or so for lunch and then come back on. It is the same for the bar near this pool so you have to walk around the other side to get a drink during this period. Surprised at the lack of all inclusive drinks in all bars. The bar near the slide pool, and where all the nighttime entertainment was, only had beer, soft drinks and wine on some occasions. If you wanted a spirit you had to go to the other bar around the other side of the hotel. Restaurant offered a lot of food. We especially loved the Turkish night. The furniture was quite dated and stained. There wasn’t a huge amount for children to eat. We did eat out at a local restaurant which was lovely, relatively cheap and had really friendly staff. It was difficult to get a seat in the hotel restaurant during our evening meal. Entertainment is aimed more towards foreign guests so we found the entertainment staff tended to talk in German. We found that many of the staff had quite limited English. Overall we had a great stay for what we needed from the hotel - a base with a comfy bed and a cool pool to go into when we wanted to.

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