Arum Barut Collection

“Marvellous Arum”

Not been at the Arum since 2 visits in August 2010 & 2011 with our daughter aged 6/7. This time on our own at the end of season. Although only 1/2 full it was a pleasure to revisit. Our room was spot on, nicely decorated with plenty of drawers and hangers. The shower was something I looked fo… more

Not been at the Arum since 2 visits in August 2010 & 2011 with our daughter aged 6/7. This time on our own at the end of season. Although only 1/2 full it was a pleasure to revisit. Our room was spot on, nicely decorated with plenty of drawers and hangers. The shower was something I looked forward to every morning and evening. The balcony overlooked the green haven with the pools and the sea in the distance. Gripe: no iron or iron board in the room. Half the week blue sky and warm: the other half cloudy and wet. When wet we still found things to do in the indoor pool with various types of exercise. The gym is modern with towels and water. And Angela a superb gym hostess. Whenever we ate we erm, ate!! Always plenty of choice at all the meals. And the desserts!? Like miniature works of art. The Lounge had plenty of named spirits incl. Jameson! The Patisserie is a haven with an excellent selection of naughty nibbles plus lovely tea and coffee. The Library above is peaceful with a selection of books and magazines in different languages. The grounds are very well tended with some beautiful flowering bushes and towering palm trees 🌴 which look glorious against a blue sky. The beachside bar is a great place to sit and sip and watch the world go by and the sun go down. The staff there? Great as usual. Gripe: If raining overnight, take the pool bed cushions away and bring them out in the morning. Or, at this time of year, let the guest collect a cushion when they need them. At least they won’t be soaking wet which initially ruins the joy of lounging by the pools. Staff throughout the hotel were excellent, from reception and throughout the resort l, with Mustafa in the restaurant & Patisserie always attentive, helpful, witty and charming. Almost in the words of Arnie: We’ll be back 😎🇹🇷

less

“Arum Barut ensures that you will wish to return”

My first experience at an all-inclusive resort did not disappoint. This hotel has attentive, happy, and professional staff (except one bad-mannered waiter). The room, a Premium Suite, was very comfortable, the toiletries were so nice I never used my own. The girls working at the spa provided the be… more

My first experience at an all-inclusive resort did not disappoint. This hotel has attentive, happy, and professional staff (except one bad-mannered waiter). The room, a Premium Suite, was very comfortable, the toiletries were so nice I never used my own. The girls working at the spa provided the best massages I have ever had. I was very content spending the majority of my time alone because this resort exuded decency. Derya and Lena are beautiful caring ladies at the Guest Relations desk. Fatima serviced the room, and she is such a happy gentle soul. Muhammet and Ali run the resorts spa, they are both professional and thoughtful and I will never be able to think of their names without a smile. Emre is a delightful man, he is attentive and fun and a very proficient manager. He sent wine and fruit to the room because he is talented and gifted at making a simple guest like myself feel special. Thank you to you all for making my stay at Arum Barut memorable with the wish to return. I absolutely recommend this resort if you want to arrive home rested with plenty of perfect memories.

less

“Incredible Holiday”

We stayed at Arum Barut from 13th June to 21st June and had an amazing experience! We arrived in the early hours of the morning and were able to get some food from the restaurant (a great quality fresh hot and cold buffet!) along with drinks. Our room was great however did face out onto the back o… more

We stayed at Arum Barut from 13th June to 21st June and had an amazing experience! We arrived in the early hours of the morning and were able to get some food from the restaurant (a great quality fresh hot and cold buffet!) along with drinks. Our room was great however did face out onto the back of the hotel so not much to look at or listen to other than a generator, we spoke with reception the next morning and they were very accommodating and found us another room overlooking the pool with a side view of the sea free of charge. The food in the hotel was amazing, a great selection, extremely clean and constantly replenished. We liked that you could also book the a la carte restaurants for every evening and the restaurant by the sea for lunch (no booking required). Our favourite restaurant was Petunya - Turkish food. The drinks were also great, wine was nice, beer was good (nice selection), cocktails were also lovely and all premium alcohol brands are included. The beach bar was a favourite for a morning coffee and evening drink with sunny and shaded areas to sit. The pool area was spotlessly clean and very spacious, we never had an issue getting a sun-bed even later in the day. There are sun-beds around the various pools or on the grass areas. The entertainment was really good, the euros were on whilst we were there so they were played in the stage area by the beach. The pool bar entertainment was great, we loved the Cuban band and the light show. There was various entertainment for everyone each evening including an underground disco club for those who wanted to stay out late. Our flight home was late and we didn’t opt for a late checkout on our room which we were slightly worried about but the hotel offers a great facility to hold luggage and an area for guests to shower and get ready with great air corn which was a stand out for us! Other hotels do not always offer this. All of the staff were extremely nice and helpful, specific shout outs for Umut at the Pool Bar, Voltan for the Archery and activities and Amber on Reception. You are always greeted with a smile, they remember your name and make you feel so welcome. The only thing we would say is missing was an onsite ATM, staff do not expect tips but would’ve been great to be able to get some cash out to give to them! This is by far one of the nicest hotels we have stayed at and have recommended to all of our family and friends. I am returning for a girls trip next year and can’t wait! Thank you for the best holiday!

less

“Great place to relax, great staff but some allergen awareness needed for some staff”

Booked Arum Barut for me and my mum. Contacted them before about gluten free for me (as I am coeliac and have to eat a strict gluten free diet) and accessibility for my mum who's 85 and has some mobility issues. Booked a room in the main building as advised this had a lift. The hotel was lovely, t… more

Booked Arum Barut for me and my mum. Contacted them before about gluten free for me (as I am coeliac and have to eat a strict gluten free diet) and accessibility for my mum who's 85 and has some mobility issues. Booked a room in the main building as advised this had a lift. The hotel was lovely, the staff all very pleasant and worked hard keeping all the areas clean. Rooms were comfy and ours had a kettle and a Nespresso coffee maker. The supplies of tea, coffee plus the drinks in the mini fridge (bottled water, soft drinks and lager) were replenished every day. Shampoo, conditioner and body wash are supplied as well as some useful items like shoe horn, loofah, cotton wool pads, nail file. Dressing gowns were provided too and there were some complimentary slippers. There was a small box of chocolates in the room as a welcome gift. As there was no allergen information I could not risk eating them but my mum really enjoyed them. There was a good choice of food at all mealtimes. The restaurant staff were attentive in ensuring drinks were refilled. Most food marked with the allergens but not all (which was quite disappointing) such as some of the desserts which looked like mousse but had no details so no idea if I could eat them. Also, some food was not correctly marked for example the baked salmon that they had on the carvery one night I could see was cooked in pastry but no details of gluten and the maître de when I told him just said oh yes they’ve missed something but didn’t seem overly bothered. As a coeliac I know I am responsible for my own health, but anyone catering for paying customers need to understand the consequences of what could happen if they get it wrong with allergens. They served gluten free lager which was really good, although one lunchtime the waiter tried to insist he was pouring me a gluten free lager but I questioned it 2 or 3 times as did not look like the bottle i had before and found out it was alcohol free. Glad it was not the first time I'd asked for a gluten free lager as otherwise I would not have known and ended up being extremely unwell. At breakfast and dinner there was a specific gluten free section which was good. At breakfast they had gluten free bread and a gf toaster (and you need to toast it as just as bread it was awful and only one kind available), gf cereals, gf biscuits etc and at dinner gf bread and gf desserts, but for some reason they did not have a gf section at lunch. I spoke to the girl who was serving the ice creams one lunchtime and she went off to the kitchen to get me a couple of desserts, but these had just been taken out of the freezer and were impossible to eat. With regards the gf bread, when went to the a la carte restaurants they had fairly decent gf bread so not sure why the buffet restaurant only provided one sort. The plates were also not warm (even though in a warming plate dispenser) so quite often by the time got back to the table the food could be just lukewarm. We went to two of the a la carte restaurants where we had some delicious food. When looking at the menu there was not much choice for gf but when I spoke to guest relations when booking they said they will make sure it’s on the booking and the restaurants would be able to cater for me which they definitely did. Akasya which did Mediterranean dishes was our favourite and Petunya did a Turkish menu which was also really nice and in a great location overlooking the sea. The hotel has a policy for no sun loungers to be reserved before 7.30am which seems early to me. We would normally wake about 8 and could see from our balcony that by then nearly all the sunbeds had been reserved!! I think it would be better if it had a no reserving policy at all as we would go to the pool about 10 after breakfast and would struggle to find two sun loungers together but loads with towels on but no one using them! The pools you could just walk into which was good. The heated pool was the most popular probably because the unheated pool felt very cold. The beach was lovely and sandy, but the sea was difficult for my mum as there are rocks as you walk in and it was a bit rough (not anything the hotel can do anything about I know). You can walk down to the end of the pier and go in the sea by the steps if you want. We enjoyed the entertainment in the pool bar in the evening and enjoyed watching some filming they were doing for the hotel promotion one day. They have a good range of drinks and we tried to try all the cocktails whilst we were there 😂 Overall, a nice hotel, lovely staff, and a great place to relax, but perhaps some staff need to have some allergen awareness training.

less