Swandor Hotels & Resort Topkapi Palace - All Inclusive

“Beautiful resort - very hard to find fault with it.”

Ignore the negative reviews - we stayed for 14 nights and really had the most relaxing time. The hotel is exactly as it looks in the photos. There were 5 of us and we had the duplex/maisonette and there was plenty of room for us all. The rooms were cleaned daily and they have an app/whatsapp so y… more

Ignore the negative reviews - we stayed for 14 nights and really had the most relaxing time. The hotel is exactly as it looks in the photos. There were 5 of us and we had the duplex/maisonette and there was plenty of room for us all. The rooms were cleaned daily and they have an app/whatsapp so you can request the minibar be refreshed on any occasion that it wasn't. Initially we were in block 5 and had a problem with noise from next door at night. The children are young so we were in bed by 10 most nights and next door had loud music till midnight 2 nights a week. If you stay up till midnight you wouldn't have noticed this at all. They moved us to a slightly smaller (but still lovely) duplex by the small pool. The food was delicious - so much choice. I am vegetarian and I never got bored or had any difficulty eating. I cant understand how people find fault with it. There is so much choice and it is so tasty. We stayed for 2 weeks and none of us had any issue or complaints. The rest of the group all ate meat and they said it was really tasty also. We enjoyed lovely cocktails and wine and had no issues at all with either. I think some reviewers are just being picky. The main pool is cold but we were happy to stay in the smaller one for the most part. The sea is beautiful and warm and we swam there a lot also. The first week was quite busy so there would be a lot of people eating at the same time but the restaurant is huge and there is so much food we never had any problems. The second week was much quieter and so less busy re food/drinks - no queues at all. I think if we return (which we are already discussing) we will try to return at an off peak time but that is just our preference. We all enjoyed the slides (parents probably more than the children!) and spent our afternoons there. The lifeguards and 99% of the hotel staff were lovely. They are dealing with a lot of people on a daily basis which I would imagine can be tough but they were always helpful and efficient. I think it was the most relaxing holiday I have ever had. We had a great routine and loved cocktails, dinner and the entertainment most evenings. Our children absolutely loved it also. I came home feeling incredibly relaxed and I think it is definitely a place we would like to return to. We enjoyed every single minute.

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“A very enjoyable holiday”

Read lots of reviews for Topkapi. A small few were awful but decided to ignore them. So glad we did. We booked last minute and got a really good deal with jet2. First impression of the reception area was WOW. I called it the Titanic staircase up to a bar and seating area (great bar staff up the… more

Read lots of reviews for Topkapi. A small few were awful but decided to ignore them. So glad we did. We booked last minute and got a really good deal with jet2. First impression of the reception area was WOW. I called it the Titanic staircase up to a bar and seating area (great bar staff up there too). Our room overlooked the main pool area. Could hear loud music during the day but when we shut the door couldn't hear a thing. The air con was quiet. The bed and pillows were very comfortable. We had a couple of issues in the room - we could report these on the app - the problems were sorted out straight away - very impressive. Plenty of storage for clothes but not enough hangers, but I always take travel ones. There was a safe, slippers, and plenty of toiletries that were replenished each day. The shower was roomy and plenty of hot water. Decent hairdryer in the bathroom too. The lady who cleaned our room did a lovely job. The switch in the room that showed we were still in the room was so handy - so we were never bothered while still alseep. The 3 buffet restaurants we used were very good. There was a wide variety of food and I find it hard to understand how anyone wouldn't like the huge array of dishes in the Hunkar restaurant. The waiter service was hit and miss for drinks but there were bars to get your own drinks. Mazhar looked after us very well one night. On our wedding anniversary the lovely lady on guest relations said we could have a table at the Hanedan restaurant. Samet looked after us - he was a lovely happy smiley lad. Spent most of each day by the quiet pool - so peaceful (most of the time).. A bonus was the patisserie beside the pool - best latte ever. Had a go on the water slides - great fun. The icecreams at the bar on the beach were so good - a bit like Mr Whippy at home. Late afternoons we went to the pier as it was quieter. Ali Berk the barman was brilliant and made a lovely cocktails, especially baby guinness. The entertainment was excellent. Loved the Malabo drums, Popcorn Circus and Pasha Drama Theatre. The partynights were popular but more for the young uns. We found all the staff at Topkapi very friendly - a smile and a hello goes a long way. Didn't venture out of the hotel - just wanted a chill holiday. The only let down was the beach - but not a deal breaker for us. All in all had a lovely holiday and hope to return in the future.

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“Watered down drinks”

Had a rake of beer. Didn't feel a thing. Went out of resort next day had 3 pints of same brand as in the resort and was rocking. Food was good. Kebabs bang on. Resort was clean Irish bar shut all week. Entertainment was ok Some good bands on (3 out of 7 nights). Good shows at the Collesium