Rixos Premium Tekirova

“Great hotel for families”

We had fantastic holiday with the kids. Lots of activities, heated outdoor swimming pool made the difference. Personal concierge service on WhatsApp was also super helpful. Our girls who looked after us were fantastic a pure magicians with the bookings restaurants and kids club. Big thanks to Mer… more

We had fantastic holiday with the kids. Lots of activities, heated outdoor swimming pool made the difference. Personal concierge service on WhatsApp was also super helpful. Our girls who looked after us were fantastic a pure magicians with the bookings restaurants and kids club. Big thanks to Merve and Yagmur xx

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“Excellent service in all aspect”

The pool villa was excellent, Our guides Merve and Yagmur helped us during the week in every programs of the hotel. Thanks Rixos Premium is a real paradise for children. The nature and the environment are amasing. The quality of the foods is top top.

“Honest review”

I have been to alot of 5 star hotels in Turkey and Europe. The transfer time is approx 2 hours. We were the last drop off and first pick up so it does add alot of travel time to the holiday. The A La Carte restaurants were a nightmare to book, all on the app. The booking opens at 9am and by 9.01… more

I have been to alot of 5 star hotels in Turkey and Europe. The transfer time is approx 2 hours. We were the last drop off and first pick up so it does add alot of travel time to the holiday. The A La Carte restaurants were a nightmare to book, all on the app. The booking opens at 9am and by 9.01am they were all fully booked. We did manage to eat at 3 though but only with the help of our assistants. ( I will mention them later) The kids area and the water park were just amazing.... however the pools were extremely cold so you stay in there for long. And came out blue and shivering. Get those pools heated! The daytime entertainment was not what I usually expect, only fitness programmes and darts. My family and I like to get involved in water polo but that wasn't on offer, and pool games but this was not offered either. So unfortunately this let the day time entertainment down. Evening entertainment was outside surrounded by about a foot of water which travelling with a 2 year was quite interesting and we weren't able to just let them be with the fear of them accidentally falling into the water... but the shows were a good mixture and entertaining albeit very very cold in the evenings. Unfortunately my 8 year old son had a wasp sting and a allergic reaction but the lifeguard, doctors and our assistant Merve were all amazing and very very helpful. Which took the stress away completely. The poolbar staff were just incredible, I drink baileys and they always came up with a baileys cocktail for me. And made friends with my 2 year old daughter so she kept wanting to go and say hello. The buffet food, it did have good variety but did get very samey after a couple days and wasnt overally hot. it was a free for all! Hardly ever any seats, people pushing in. And hardly any fresh vegetables!!!! However the service was always good, you did have to ask for a drink but it came quickly and with a smile. I really really would hate to think what's it like in peak summer... my son really wanted a steak and unfortunately to our surprise there never was any! Which was a shame. I think the hotel would really benefit from a pool side restaurant serving basic burgers, pizzas that you can get in your swimwear and eat by the pool. Our assistants were Merve and they sent texts every morning with all the information you needed for the day. They were extremely helpful especially when my son visited the doctor. They definitely made the week easier. They helped us with a la carte bookings as we had two rooms. And we're always very helpful. Big shout out to them! The rooms, albeit small were very comfy. And had a pillow menu. The rooms were very warm and the aircon did not go below 18c ( but ours was broken) we put in a request to move rooms and on our 5th day this was granted. Hotel was huge! Nothing close by, the icecream shop was about 0.5 mile away the kids club again a distance away. Which was a shame as the children couldn't really go off on their own to get these things. I don't think the hotel was overly luxurious. And only 1 heated pool! The others you couldnt get in because the were freezing! If travelling in October wrap up warm for the evening! No trouble getting sunbeds all week, but you do have the Get beds from the cold pools and move them around, again this could be a nightmare in peak summer! The beach was really nice but again didn't have the wow factor I expected from a 5 star hotel, no beach bar serving food. No comfy sunbeds... unless you saved them on the jetty. Overall I don't have any major issues and we all had a lovely time. And noone was poorly from food. Just a few tweaks needed! Get rid of the a la carte booking app, warm up the pools and have a poolbar that serves snacks and quick meals.

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“Not recommended”

The hotel is nicely located, the staff is polite and helpful. Unfortunately, the hotel rooms are not very good quality (damaged), probably due to the large number of guests with small children, both local and Russian. If someone is planning a trip with the intention of a quiet and high-quality rest… more

The hotel is nicely located, the staff is polite and helpful. Unfortunately, the hotel rooms are not very good quality (damaged), probably due to the large number of guests with small children, both local and Russian. If someone is planning a trip with the intention of a quiet and high-quality rest, then rather due to the large number of children, the noise is omnipresent and the culture of the guests from Russia leaves much to be desired (feet on the tables in the lobby, lying in swimsuits on the sofas in the lobby, children running and screaming in the lobby - in which an adult should be able to calmly drink a drink, to which the staff does not react at all and for this unfortunately 3 stars because it is very far from the concept of luxury

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