Club Hotel Phaselis Rose - All Inclusive

“Great hotel, lots of very friendly Russian guests, good location.”

Good Hotel, very friendly staff, great food buffet style restaurant, lots of choice, ultra all inclusive. We went there in October 2024 met with lots and lots of Russians very friendly people, had a great time. Would love to go again, I fully recommend this hotel.

“Five stars”

We enjoyed staying here in Sep 24. After 1 day moved from garden building to the main where rooms are renewed. Food is fine, beach is nice, pool is clean. Kids animation is perfect. A lot of activities in the kids club during the day and mini disco in the evening.

“This hotel is more like a 4-star rather than the advertised 5-star, and the price does not justify the quality offered”

Pros: - The hotel grounds are well-maintained and clean. - The front desk staff were accommodating, especially with our request at check-in and arranging a late checkout. Special thanks to Nur and Yasar for their hospitality and kindness. - The service staff—mostly tired students from Kazakhstan an… more

Pros: - The hotel grounds are well-maintained and clean. - The front desk staff were accommodating, especially with our request at check-in and arranging a late checkout. Special thanks to Nur and Yasar for their hospitality and kindness. - The service staff—mostly tired students from Kazakhstan and a few locals—were always friendly despite their exhaustion. A huge thank you to the bartenders Murat, Mali and Kemal for their constant positivity and excellent service. - The housekeeping was thorough and attentive. - The restaurant offered a good variety of fresh vegetables, fruits and greens. Now for the negatives, which really made us think twice about coming back: - Rooms: The equipment in the rooms is pretty outdated (air conditioning, TV, hairdryer, worn-out plumbing), and the overall maintenance is poor, with peeling wallpaper and leaks. - The entire property is noisy, with some areas being louder than others. - Housekeeping Timing: Cleaning takes place during the day, and the staff was very noisy, shouting and banging around during children's naptime. - The meals were repetitive and bland, with many dishes consisting of low-quality ingredients. The desserts were made with vegetable-based creams, and there were too many processed foods. - There was no table service at main restaurant, and drinks weren’t brought to the table. - Most of the bar staff were unskilled (with a few exceptions). - The beach was filthy. The cleaning was superficial at best—when we pointed out a pile of trash near a bin, the cleaner only picked up a few items and left the rest scattered. There were a lot of cigarette butts, paper cups, plastic straws, and even sharp metal bottle caps that posed a risk to barefoot guests. Shockingly, glassware like bottles and glasses were allowed on the beach, creating a serious safety hazard. - Lifeguards: They were either absent or not paying attention, especially when they were needed most—during rough seas. The lack of water safety was concerning. - There were many families with kids of all ages, and no adult-only area on the beach, which made it difficult to find a peaceful spot. - Entertainment: Daytime activities were fine, but evening entertainment was quite mediocre. - The hotel was fully booked, and there were often not enough places to sit in the dining hall, not to mention a shortage of plates. - Flies were a constant issue throughout the hotel, from the restaurant to the beach. - À la Carte: The so-called "à la carte" restaurant doesn’t offer real menu choices—only a pre-selected main dish. - Additionally, the hotel has cats roaming around, and unfortunately, some of them were in poor condition, which was upsetting to see. It felt like an inhumane spectacle rather than a proper animal care initiative. Suggestions to the hotel: 1. Put up signs on the property advising guests not to feed the cats restaurant food, as it makes them sick, and take proper care of the animals, including treating those that are unwell. 2. Introduce an adult-only section on the beach. 3. Improve beach cleaning procedures to ensure the area is consistently free of trash and safe for all guests.

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