Zeynep Hotel

“Nice and Decent Hotel”

Hotel located in Belek it has its own beach There are two different accommodation options golf and resort Hotel is very nice and clean, helpful staff you will got the value of what you have paid for highly recommended

“Very average and outdated”

The hotel is no way 5 star, more like 3+. Premises are out of date and the keeping up the place does not look active. Service is ok, but no way attentive! Everything is more like self-service. The main restaurant is more like office cafeteria, service people go around with trolleys to collect dirt… more

The hotel is no way 5 star, more like 3+. Premises are out of date and the keeping up the place does not look active. Service is ok, but no way attentive! Everything is more like self-service. The main restaurant is more like office cafeteria, service people go around with trolleys to collect dirty dishes, not that much interested in service. Sauna and steam bath: Steam bath was closed but the sauna was open. Facilities are very much out of date and the service was the same. The locker room reminded me on my high school years. Because I was not interested in ordering massage, I was not directed or helped in any ways. On my way to the spa area, there was two employees lying on the sofas and taking a nap. I could easily continue to give more details, but to summarize. This hotel is not enjoy days in resort. I am here to play golf, so it's ok. There are much better hotels with the same price range around.

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“A poor excuse for all inclusive”

Eight of us travelled there as part of a golf holiday believing it to be fully inclusive with great food and facilities. While self service was not available in most areas there were still areas where other people were able to handle food that they did not eat and serving untensils were handled by… more

Eight of us travelled there as part of a golf holiday believing it to be fully inclusive with great food and facilities. While self service was not available in most areas there were still areas where other people were able to handle food that they did not eat and serving untensils were handled by everyone. Service was abysmal with very few staff serving and people pushing past one another to try to get their food quicker. The layout was poor meaning you had to visit a number of food stations and be served by different members of staff before ending up with a meal which could take up to 10 minutes to get on your plate meaning your food was cold before you got it to the table. While there was a fairly wide choice of food it was all poor quality unless you like warm chips and much of it was labelled such that you were not sure what you were eating. There was an a la carte restaurant which seemed to serve hotel standard food but was not very big and you had to pay for this separately which questioned how they could call it all inclusive. I ended up getting food poisoning on the 6th day and another member of our group also complained of feeling ill after one meal. The alternatives when the restaurant was closed were very basic with limited choices. Overall not a place to revisit

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