Papillon Ayscha

“Fantastic Hotel and worth the five star rating!!”

Great hotel and absolutely immaculate! Pros: 1. Food - Great variety to choose from and good quality 2. Drinks - Excellent variety including branded premium drinks. Be sure to ask for drinks by the brand name like "Absolut" instead of asking for vodka or you may get a local brand. Even name your m… more

Great hotel and absolutely immaculate! Pros: 1. Food - Great variety to choose from and good quality 2. Drinks - Excellent variety including branded premium drinks. Be sure to ask for drinks by the brand name like "Absolut" instead of asking for vodka or you may get a local brand. Even name your mixer as what they call lemonade is not what we in the UK call lemonade. Once I knew I asked for Absolut and Sprite and got a proper vodka and lemonade every time. 3. Pool - Excellent, not overcrowded at all and always found a sunbed any time of day! 4. Staff - 99% very friendly and polite. Martini bar - All staff polite but OMID from Iran stood out from the rest. Exceptional barman who remembered my drinks and even cooled my glass with ice before pouring my Becks. He also made exceptional cocktails and made them entertaining!! He should be the lead barman of the hotel! Look forward to seeing you again OMID ! Sadly Sarah told us you was off on our last night so didn't get a chance to say goodbye. Safran Turkish Restaurant - Sarah was extremely friendly and informative. Made our evening special. Pool bar - Roller blade guy was excellent and so friendly as was Mustafa who worked really hard to please us! Reception - One guy was so rude to me when I asked if my lost sunglasses had been handed in. He practically shouted NO go to customer relations!! When I asked where it was he pointed and shouted behind the lifts, as if I was to know where it was. He let the whole hotel down and was the only impolite member of staff. Luckily I would not judge the hotel based on one person who may have been having a bad day. Cons: 1. Men walking around lobby area and in lifts wearing nothing but speedos. Should not be allowed. Also people eating in the food court with no tops on. Not nice when you want to eat. Dress code inside hotel and food court should insist on at least a t shirt. Maybe that's just me but would make it feel more 5 star. Conclusion: Plenty of restaurants and bars, Immaculately clean and nice pool. What more do you want? We never really normally like going to the same place twice but maybe ready to come back next year. Would highly recommend to anyone considering booking this hotel. A week was not enough!

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“Family holiday”

I would like to recommend this resort. The complex is not too big, very compact and provides all necessary for your pleasent stay. The rooms and the outside areas are clean inclyding the pools, the food is excellent, the kids animation is on a very high level. I have only recommendation to the man… more

I would like to recommend this resort. The complex is not too big, very compact and provides all necessary for your pleasent stay. The rooms and the outside areas are clean inclyding the pools, the food is excellent, the kids animation is on a very high level. I have only recommendation to the management of the the restaurant near to the beach to improve the organization of the waiters.

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“Fantastic family hotel”

A fantastic family hotel. We really enjoyed our stay here, there were lots of throughful touches from fragrances, beach bags and dental kits in the rooms to baby formula, toddler milk and baby food available in the dining hall 24 hours a day. Everywhere was clean, there was a great selection of foo… more

A fantastic family hotel. We really enjoyed our stay here, there were lots of throughful touches from fragrances, beach bags and dental kits in the rooms to baby formula, toddler milk and baby food available in the dining hall 24 hours a day. Everywhere was clean, there was a great selection of food in the main buffet too. I felt it provided good value for what we paid, yes there are more expensive resorts available but this felt like it struck the right balance in terms of quality and value. My only feedback would be adding baby changing facilities to the toilets nearest the main dining hall and adding some baby changing to the men's toilets too. We will be booking again for next year!

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“Experience”

Nice place, lovely personall, special pool bar and MUSTAFA, he is the best. The food was very good and tasty, very good and interesting evening show. It Should be better cleaning in rooms, a lot places in room looks like cleande long time ago.