Grand Zaman Garden Hotel

“Good overall experience”

We recommend the hotel for travelers who aren’t too "picky." Overall, the vacation was a solid 4. A decent hotel. The quality of services is quite fair for the price. The rooms are clean, and the staff is friendly and always ready to help tourists. Nearby beach was great with free sun beds and um… more

We recommend the hotel for travelers who aren’t too "picky." Overall, the vacation was a solid 4. A decent hotel. The quality of services is quite fair for the price. The rooms are clean, and the staff is friendly and always ready to help tourists. Nearby beach was great with free sun beds and umbrellas. The food is good, although I didn’t like the drinks at the bar. There are two negative points I want to mention. I recommend coming to the restaurant on time, as they start clearing the food about half an hour before the stated end time, especially at dinner. And if you happen to have noisy neighbors, that’s unlucky; the soundproofing isn’t great. Special thanks to the receptionist Köksol Ylmozer for professionalism and attentiveness to the clients.

less

“Stunning food. Treated like a prisoner”

Absolutely beautiful food. However staff not very polite for first few days until they realised that we did say please and thank you. Seating area lighting turned off at 10:50 pm so couldn’t have a Coffee or juice as couldn’t see machine felt like a prisoner at lights out. Towels left on sunbeds fo… more

Absolutely beautiful food. However staff not very polite for first few days until they realised that we did say please and thank you. Seating area lighting turned off at 10:50 pm so couldn’t have a Coffee or juice as couldn’t see machine felt like a prisoner at lights out. Towels left on sunbeds for days. No policing of sunbeds. Needs some air recirculation around bar areas. VERY HOT NO BREEZE. would go to Alanya again but not here.

less

“Customers need music”

Please play some music all day, otherwise there is no vibe and it is boring. Just simple ask. Play music. We arrived and we had to ask to play some music while being by the pool bar. They put it on but it was for only one day. The other day they already forgotten. No entertainment as well :/

“Grand Zaman Garden”

The room we were accommodated in is pretty crappy, even though the agency told us that the hotel was renovated for the 2022 season, we were accommodated on the 3rd floor and the maintenance of the rooms there was not at an enviable level from the first day. The only good thing was that the towels w… more

The room we were accommodated in is pretty crappy, even though the agency told us that the hotel was renovated for the 2022 season, we were accommodated on the 3rd floor and the maintenance of the rooms there was not at an enviable level from the first day. The only good thing was that the towels were changed daily. As for the food, it is really varied and adapted to everyone's taste, from fish, pasta, meat, savory, fruit and a handful of sweets. The plates were not thoroughly washed every time, especially if you arrive 1 hour after the start of the meal, because as soon as the guests finish their meal, they wash them and place them for others. The waiters and bartenders are very friendly and worthly. The girls who work at the Kids Club are wonderful, creative, dedicated, so the children really enjoy their company.

less