Mirage World Hotel

“Charlie's spa”

Thank you Charlie and the girls. The Turkish bath is a really luxury. I had the deluxe package and last day package. The girls doing Turkish bath, facials and massage are fantastic. I came out feeling so relaxed. You go and try this Turkish bath

“We will be back”

Our 4th time this year and again didn't disappoint. Room....yes do need updating , but cleaned daily and fresh towels daily. Rooms would benefit with tea and coffee making facilities. Dining room at times in the evening was really busy and sometimes had trouble finding a table. Enjoyed the food … more

Our 4th time this year and again didn't disappoint. Room....yes do need updating , but cleaned daily and fresh towels daily. Rooms would benefit with tea and coffee making facilities. Dining room at times in the evening was really busy and sometimes had trouble finding a table. Enjoyed the food especially the grilled salmon. Desserts to die for. Could do with a new toaster and at least 2 . Loved the snack bar. Lovely fresh food and salad selection The staff are amazing and so helpful, especially dilek and she will be sadly missed. The whole complex is very clean but could do with some safety measures around the pools. Lots of people slipping and hurting themselves. The one main complaint is the cost of £50 to keep the room on for 4 hours. This is exorbitant and a rise of £20 from earlier in the year. All in all had lovely holidays even with these few niggles and will see you next year

less

“Not a 4 star hotel”

Mirage World was not our choice of hotel but did get placed here due to our original hotel having an early closure. The hotel is located in a great spot walking distance from the beach shops,restaurants and bars and a quick hop onto the bus into town. The grounds are lovely and kept clean and tid… more

Mirage World was not our choice of hotel but did get placed here due to our original hotel having an early closure. The hotel is located in a great spot walking distance from the beach shops,restaurants and bars and a quick hop onto the bus into town. The grounds are lovely and kept clean and tidy. The disappointment started when arriving at our room which catered for a family of four. Our tooth brush holder was thick of mould which had clearly been sat there for a very long time which was also cracked. Half a toilet roll which had been used from the previous guests i understand waste but there was no replacement which continued through to the whole week we had no toilet paper we asked reception which they brought us one but none for the rest of the holiday we had to buy some from the shops. Air con and tv both broken pieces just left on top of both devices. Windows were cracked and broken and skirting boards broken and rotten and mould just painted over on the walls, the sofa bed was also like sleeping on a rock. Cleanliness of our room did not improve as all the cleaner did was replace the towels and re use our bed sheets that we had for the whole week no mopping or wiping down was done or cutlery taken from our room, could not walk on the room floor at the end of the week without shoes very disappointed. The best feature of the room was the mini fridge. Male staff had made me feel very uncomfortable as were constantly staring at me approaching me whispering in my ears and asking for my social media accounts and would go in for inappropriate hugs touching my waist telling me how beautiful i am and they really like me. This made me not want to visit the bars and eating spots being starred at and talked about while eating not an enjoyable experience i was also asked to go for a walk with security when he finished his shift i do not feel this is a safe environment for females. Food was also very disappointing as the same stuff was put out daily very bland none tasteful repeated food ended up eating out. The hotel grounds itself had lots to offer from massages,tattoo shop,supermarket and shisha rental the entertainment team were fantastic every night and great with the children its a shame other areas has really let down this hotel would not re visit.

less

“Not bad, but not great either.”

We had a room in c block. It is in need of updating, especially on the corridors, skirting boards hanging off, needs painting, needs new carpets. The room was better. Only real issue in the room was a dodgy step into the bathroom. Very uneven edge, the tiling just stopped, leaving a sharp edge. The… more

We had a room in c block. It is in need of updating, especially on the corridors, skirting boards hanging off, needs painting, needs new carpets. The room was better. Only real issue in the room was a dodgy step into the bathroom. Very uneven edge, the tiling just stopped, leaving a sharp edge. The cleaners were very good, the room was cleaned whenever we asked. The food was good quality, but like most all inclusive's it gets a bit samey and boring. The location of the hotel is fantastic, surrounded by beautiful hillsides. The pool was freezing. There were loads of sunbeds though and 3 pool areas to choose from. Went to the spa and had a Turkish bath which I really enjoyed. Charlie from the spa was a good laugh, always coming out with a few stories when he passes by. The staff were helpful and friendly. The entertainment was ok, let down by the miss mirage world competition, Very old fashioned 1 of the contestant was very clearly uncomfortable and ended up walking off stage. On the whole it was an ok stay, just a few minor details would have made this a 4 or 5 star rating.

less