Ramada Resort By Wyndham Akbuk

“Great holiday”

It was good holiday.Staff was very friendly.Food was good there was a large variety. The area is nice and relaxed, refreshments are good. The beach is nice and the resort is very accommodating with transport. I want to thank Bilge who is very kind and helpful with our stay .

“Amazing!”

Hotel was amazing and the entertainment team really sold the experience getting everybody involved in fun activities, keeping in touch with everybody in the hotel and making sure that everyone was having a great time throughout the day and in the evening

“Disappointing”

The hotel was not what we expected from RAMADA . The parking is horrible! The BIG PROBLEM is some of the employee (staff),some of the young boys.They make differences and discrimination depending on the country you come from (they ask you and after that changes the behaivour),even at reception. W... more

The hotel was not what we expected from RAMADA . The parking is horrible! The BIG PROBLEM is some of the employee (staff),some of the young boys.They make differences and discrimination depending on the country you come from (they ask you and after that changes the behaivour),even at reception. When you want to serve the meal and you see how they hide the sliced pide bread (the serving plate kept it empty most of the time and you have to ask!),give to turkish people with pleasure and when you ask some slices of pide bread ,he ask s you with nausea- how many,1..2? At the kebab (only one time they made kebab),the turkish tourists receive a full plate and you receive some left over thrown on the plate,not even 100 gr of meat! They are cheeky,mean and don t have common sense.Is in vain that you talk nice to them,smile and try to be friendly,you disturb them.They are rude,mean, comment in turkish and they rush you .Some of them dont even smile back to you and give you evil looks.Makes you wonder if they spit on your drink or food...I saw ,at the pool bar, how he washed his hands in the ice container from where were served the tourists! It s not nice to have this behavior .If you don t have a list with the drinks ,cocktails at the pool bar,beach bar is normal that i ask what do you have,cocktail with alcohol,non alcohol,with vodka,rum,or whatt,pepsi normal or light,sprite,fanta..no?!If you don t like to be bothered with questions( some normal ones at a bar!),ask the manager to MAKE A LIST WITH THE DRINKS ,In particular for the tourists which don t speak or understand turkish and wants drinks for children or adults!What if i order something with alcohol and give it to my child?How can i order a juice if i don t know what juice you have and you get upset when i ask you ? In the lobby ,there s a big tv but you can t watch EURO 2024 football game.There were men who came in the lobby to see the game,but the reception said they don t have a code ...?and they kept the tv on cartoons,but there was only a small child and about 12 adults who were waiting for the game..in rooms the list of tv channels is very poor. The entertainment was almost zero,the entertainer speak ONLY in turkish althought in the hotel were different tourists nations . If you want two icecreams and you are alone,the staff gives you evil looks.If my child is tired ,stays at the table or in the room and i go to take icecream for me and the child is a problem? Do you want everybody to come in person to order or take?If one person take or ask drinks or food for more persons is a problem ? I feel bad writting this review,we were in many cityes and hotels in Turkye but here was very disappointing.We expected to have a nice holiday here,knowing the turkish people are nice and kind.They treated us (10 persons including children of different ages) like we were here at RAMADA to beg for almost everything.We paid money to stay at this hotel,it wasn t for free,and you treat us like nothing.Is that hard to be nice , smile at someone who speaks nice,tries to comunicate and smile to you ?Is that hard to let all your guests to feel welcome and answer nice and calm at some normal questions? Why do you accept other tourists to book here if you don t want us at your hotel? Please change that behavior or allow only your favorite guests to book! I love Turkey,is a very beautiful country,we come every year,we met amazing and kind turkish people in the streets,at the hotels we stayed before but here some of the young boys from the staff are rude and have no common sense! If we would have let ourselves be influenced by this behavior ,we would have been daily arguing , yelling , comment all the time with them and that would have ruined our holiday. The rest of the staff,the womenkind in special,were really professionals and didn t let you feel like an intruder.They speak nice,calm,smiles sincere and try to help you. I hope the MANAGER read this review and makes some good changes for the next tourists. The 3 stars for service is only for the rest of the staff who were really nice!

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