Viva Fortuna Beach by Wyndham

“Nice stay at Viva Fortunate Beach Freeport”

We very much enjoyed our stay at Viva Fortuna Beach ; room were not luxurious, but did the job very well, with good room service. The beach is wide and wonderful with flourlike sand, plenty of chairs and trees providing protection from the sun. Nautical gear center is adequate with paddleboards, ka… more

We very much enjoyed our stay at Viva Fortuna Beach ; room were not luxurious, but did the job very well, with good room service. The beach is wide and wonderful with flourlike sand, plenty of chairs and trees providing protection from the sun. Nautical gear center is adequate with paddleboards, kayaks and 4 operational hobie cat sailboats. Food is diversified and excellent, including desserts. Scubadiving center on the resort is ok ; don't expect the reef to be equivalent as Palancar's but 6-8 nice dives are possible within a week. Shark dive excursion was well organized and fun. Housekeeping (interior and exterior) is impeccable. About 3 hours flight from Montreal.

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“You go for the beach!”

We recently stayed at this hotel and the beach is what draws you to this place. It’s absolutely beautiful – the water is crystal clear, and the sand is powdery white, almost like flour beneath your feet. But that's about it. Lower your expectations for everything else. The food, entertainment, (lac… more

We recently stayed at this hotel and the beach is what draws you to this place. It’s absolutely beautiful – the water is crystal clear, and the sand is powdery white, almost like flour beneath your feet. But that's about it. Lower your expectations for everything else. The food, entertainment, (lack of) children's activities (including at the children's club), and no heated pool (the water was frigid) made the experience meh. There is a jacuzzi tub that was regularly filled with unsupervised kids since the pool was too cold for most people. There were some friendly employees who would smile and say hello but generally, their vibe was seasoned (and disgruntled). The room was terrible. We went with our two small children and had to decide which of the two was getting a warm shower at the end of the day, leaving only cold water for the rest of us. There was no heat in the room and the AC only worked either on full blast or off. No screen on the patio doors so unable to have fresh air come into the room during the cool nights. Door didn't lock fully so we had to shim the ironing board between the bathroom door jam and the door handle. We celebrated Christmas there and we will say that the efforts put forward to make it a special day were appreciated. Grinch was there, Santa showed up with gifts for the children and the dinner was well-organized and delicious.

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“Meh in Paradise”

The setting was beautiful and breathtaking. You can definitely tell that the facilities were underwater in 2019 and that the pandemic hit them financially. Many things were old and worn out or not working. Our bedding and our curtains were old and stained in multiple places. The floors were chewed … more

The setting was beautiful and breathtaking. You can definitely tell that the facilities were underwater in 2019 and that the pandemic hit them financially. Many things were old and worn out or not working. Our bedding and our curtains were old and stained in multiple places. The floors were chewed up. There was black mold in our bathroom and it seemed overall dirty. Our shower temperature nozzle did not work. Many times there was not hot water and we had to plan our showers strategically. The buffet food was meh. The drinks were meh. The frozen drink machine could not keep up with demand even though it was only in the 70s. How did it keep up in the summertime??? Swarms of bees everywhere. Only one spigot of the outdoor rinse-off-from-the-beach shower worked. Hot tub was constantly gross because many kids were in it at all times. Better use of app to get info to us!!!

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“Just ok”

The entire staff was friendly and hard working at making my stay comfortable. The first drawback was how cold the pool was, sending all of the children to the hot tub without parents. Food in the buffet was room temperature to cold, not a good change in variety from day to day. Entertainment staf… more

The entire staff was friendly and hard working at making my stay comfortable. The first drawback was how cold the pool was, sending all of the children to the hot tub without parents. Food in the buffet was room temperature to cold, not a good change in variety from day to day. Entertainment staff was great at trying to get everyone involved. Nightly entertainment was enjoyable. Beds were very comfortable. Have gone to 4 other all inclusives in the past and probably would not return to this one.

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