Karona Resort & Spa

“Great hotel”

Our room was amazing we had the honeymoon suite. Staff were lovely especially the man at the bar. Reception staff could perhaps be a bit more friendly by smiling. Pool area clean plenty of sun beds. Breakfast good with ample choice. Great location to beach and short walk to kata in evening as h… more

Our room was amazing we had the honeymoon suite. Staff were lovely especially the man at the bar. Reception staff could perhaps be a bit more friendly by smiling. Pool area clean plenty of sun beds. Breakfast good with ample choice. Great location to beach and short walk to kata in evening as had more choices of bars and restaurants.

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“Good Beach Hotel in a Quieter Area in Phuket.”

The one big thing I wasn't made aware of prior, was upon checkin they require in cash either 2000bht, $100 US or 50€ which I thought was odd being they were all very much different amounts when you factor in the conversion. Aside from this, the checkin process was fine and efficient. The room i… more

The one big thing I wasn't made aware of prior, was upon checkin they require in cash either 2000bht, $100 US or 50€ which I thought was odd being they were all very much different amounts when you factor in the conversion. Aside from this, the checkin process was fine and efficient. The room itself was big, with a small fridge, safe (in which you had to get the key for it at the front desk. I did see that they charged 50bht a day for the key, but I wasn't charged and this may be for the safe behind reception that they charge for?). Great views from all the rooms of the pool and the sea. Outlets beside the beds were a bit hard to get to as they were under the tables. The AC wasn't really that strong, so it didn't cool the room much at all, especially if you took your key with the power block (that you insert next to the door to get power). Lightning was also kind of dim in the room and made it hard to read anything. The bathroom was ok, small, and in my room which I mentioned had some kind of red/brown stains on the one wall and unsure what it was, but it was never cleaned so it was kind of odd to see not knowing if it was blood, poop, both or other? Shower was good and had shampoo and conditioner there for you to use. Toilet paper can't be flushed and needs to be placed in the bin next to the toilet. I have found this kind of common in many Asian countries, so it's just something one needs to get used to, but the butt gun spray really helps keep down the use of the toilet paper for those people not experienced with that sort of thing. The property and pool area is really nice, two pools, one with the fountain and more a lounging type pool and one that is more the main one. Very pretty area and a bar as well there for drinks. Breakfast is a buffet with a number of items, some Thai, fried rice, lots of fruit options and some standard common things you would find anywhere in the world. If you choose not to use the maid service everyday like I do, they will leave a bag on your door with new toilet paper, shampoo, water, tea/coffee etc. Making it nice to still be supplied without the need for them to come in and clean every day. Languages are in Russian, English and Thai and this goes for the written information and menus as well throughout the hotel. Right outside the property is a taxi stand and across the road is the beach. Lots of shopping and food options on the main road there on the walk to Kata Beach section and Night Market. A number of 7-11's for grocery's or a shot walk to Makro and Super Cheap for more extensive groceries if needed. I liked the area and hotel and would opt to stay there again as the price was good and I enjoyed the proximity to a lot of things...

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“Satisfactory! But could have been ok. ”

There are a lot of pros about this hotel. - property is at an excellent location. Just across the beach. Barely a 2 mins walk. Lot of shopping places and restaurants just near the property - property is well made with a lot of greenery - the pool is good and cleab - breakfast is a good spread wi… more

There are a lot of pros about this hotel. - property is at an excellent location. Just across the beach. Barely a 2 mins walk. Lot of shopping places and restaurants just near the property - property is well made with a lot of greenery - the pool is good and cleab - breakfast is a good spread with some what changes every day - our room was sea view. The room. size was big and the sea view was excellent Cons -the staff doesn't understand even basic English. They just keep saying okay okay - the air conditioner was bad in our room. They kept the key with them whole day when we told them to have a look. We came back at night and asked them if it's done and all they say ok. Don't think anyone even had a look so we stayed in the heat all 4 days. - we asked them for an extra bottle of water one day because they just give 2 small bottles for 2 people for the whole day. The reception said they will charge 50 bahts. We were shocked. Then they send the bottle to the room and said it's for 20 bahts. We said we will pay the next day but eventually they didn't end up taking. - we stayed for 5 nights and we needed tooth paste. The staff just looks at us and says you need to go out and buy it. Who takes toothpaste for vacations. It's so basic. Don't keep it in the room. But if a guests asks, provide it - shampoo quality is horrible. No moisturizer in the room. They literally gave us one small soap for 5 days for the 2 of us. No liquid soap dispenser. - if u take a sea view room, it's on the above floors and they have a lift only uptil the 4th floor. The 2 floors are quite a walk. It's just not direct walk. U need to climb 2 whole floors and 2 big lobbies. It was quite tiring and frustrating. -the wifi was bad. Kept coming and going all dat - lastly we took a cab from them from the airport mainly Because we were reaching late night. They charged us 1200 bahts. The normal cost to the airport is 900 to 1000 bahts and easily available on online booking. So book a cab from them but chk online prices. These were minor hitches. With these minor problems, our stay was pretty good. We would definitely stay here again if they work on the feedbacks.

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