Description
Facilities: The hotel has 7 lifts and features 261 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. A car hire service, 24-hour room service (for a fee), 14 conference rooms, a projector and a flip chart and pens are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The hotel offers a range of faci… more
Meals: The hotel includes a bar. Delicious specialities await guests in 3 non-smoking, air-conditioned restaurants. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, vegetarian dishes and children's meals can be prepared on request.
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- Wi-Fi
- Complimentary Wi-Fi
- Restaurants
- À la carte restaurant
- Swimming pools
- Outdoor pool
- Full spa
- Garden area
- Towel Service
- Gym and SPA
- Wellness area with massage service
- Gym
- Turkish bath
- Jacuzzi
- Sauna
- Additional services
- Lift
- Reception
- 24-hour reception
- Parking
- Parking near the hotel
- Services
- Breakfast room service
- Room service
- Luggage storage
- Bars
- Indoor bar
- Activities
- Tennis court
- Bike rental
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 11.00 am h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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Good to know
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Excellent
Based on 2581 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 2581 TripAdvisor reviews
B
booboo
ontario
22/10/2024
“Beautiful”
Stayed for one night during our stay in Santa Cruz. This is a beautiful hotel across the street from a beautiful park and within walking distance to many restaurants, shops and the port. My only wish was that we stayed another night. Utilized the pool and enjoyed a great breakfast. Would 1000% stay… more
T
Trefrhiw
Ammanford, United Kingdom
19/10/2024
““October Bliss: A Relaxing Couples’ Getaway”
We stayed here for 7 nights on a B&B basis. Despite arriving late, check-in was quick, and we were informed where we could still grab a bite to eat. The breakfast selection was extensive, whilst only scrambled eggs were available at the buffet, you could request any other style, and they would pr… more
1
100gerryf
Glasgow, United Kingdom
17/10/2024
“Lovely hotel, great service.”
Lovely hotel, superb service levels, rooms spacious and clean, well maintained pool and garden areas. Special shout out to Carlos, great friendly service poolside. Brilliant buffet breakfast, high quality and something for everyone. Good location, close to great park and 15 min walk to old town.
M
mark0547
Tamworth, United Kingdom
15/10/2024
“Fantastic Stay Iberostar Heritage Grand Mencey”
What an amazing find on TUI, stayed 4 nights half board. Hotel is definitely 5 star, cleanliness, hotel staff and amazing food, even got a free upgrade on our room and all in the heart of Santa Cruz. Pool area was clean with plenty of sun beds. Free cocktails by the pool. Gym was the best we have u… more
T
Tina K
Maribor, Slovenia
13/10/2024
“Awesome stay”
We visited Santa Cruz with our family and friends and we’ve had the best experience at Iberostar and will definitely be back next time! The bed was super comfy, room was spacious, breakfast was amazing, staff very kind and helpful and in general the hotel looks simply amazing. I would 100% recommen… more