Description
Facilities: The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a baggage storage service, a laundry service, a conference room, a banquet hall, a hotel doctor and a smoking area. Amenities include a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. A lift and wheel… more
Location: This hotel is located in the tourist resort of Puerto de la Cruz, just 20 metres from Martianez Beach and 150 metres from the famous Lago Martianez. The near vicinity features commercial areas with shops, boutiques, bars and restaurants. Los Rodeos Airport is 26 km away and Reina Sofia Airport is 100 km from the accommodation.
Meals: There is a restaurant on the premises. Half board is offered as a catering option. Options include breakfast. The menu also offers vegetarian dishes and vegan food.
- Entertainment
- Live music
- Parking
- Parking
- Wi-Fi
- Wi-Fi
- Bars
- Pool bar
- Bar
- Swimming pools
- Outdoor pool
- Children’s pool
- Gym and SPA
- Spa
- Turkish bath
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Lift
- Reception
- Reception
- Smoking
- No smoking allowed anywhere in the hotel
- Services
- Safe
- Terraces
- Sale of tours
- Coffee machine
- Hair dryer
- Banquet and event room
- Wedding service
- Cot
- Conference centre
- Accessibility
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Deposit:
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Very good
Based on 3190 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 3190 TripAdvisor reviews
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Naomi J
11/10/2024
“Brilliant holiday”
Location of hotel is brilliant. Looks out over the sea and is a very peaceful location. Plenty of restaurants and bars nearby. Breakfast is fabulous, lots of selection to choose from including freshly made pancakes and omelettes. The rooms are big and brilliant shower . Hotel provide pool towels a… more
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lorrainemJ2687ND
29/09/2024
“Recommended for a lovely break in a beautiful part of the island”
This is a well oiled machine providing a very effective service. We were made welcome as soon as we arrived. Great location, beautiful views, excellent food with lots of choice and variety, good service from the catering team and housekeeping team, beautiful clean pool, quality drinks and good valu… more
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Kacey A
02/11/2024
“Good trip for a few days break”
Booked this stay for my clients for a few nights break away half board. Hotel was good and staff were efficient with contact and enquires. My clients enjoyed their stay, food options were good and the hotel added wine and chocolates to their room as requested.
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c d
manchester
16/10/2024
“nice sea view but only 3*”
the hotel is presented well but this is not 4* a 3* more like, it has a spa but you have to pay even if your staying there. the rooms are a bit dated and need an overhaul. when we arrived we upgraded to a sea view, as it was our anniversary, the room was nice and the view was lovely. the room di… more
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Marley D
24/09/2024
“Ok but wouldn’t return”
Rooms- clean, comfy, nice bed linen & beds, tv with chrome cast (doesn’t always connect easy though) no fridge on standard rooms but phone reception and they will put one in free of charge if available, definitely not enough sockets for electricals and furniture (fabric chairs) in the room looks li… more