Silken Saaj Maar - Adults Only

“A great seafront hotel”

The hotel has reopened after recent refurbishment. We believe are the first to stay in our hotel room. It has a fantastic view from the room and is beautifully decorated. The beds and pillows are very comfortable. There are a few things that could be tweaked but all in all, a very nice hotel in a f… more

The hotel has reopened after recent refurbishment. We believe are the first to stay in our hotel room. It has a fantastic view from the room and is beautifully decorated. The beds and pillows are very comfortable. There are a few things that could be tweaked but all in all, a very nice hotel in a fantastic location.

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“San Telmo hotel - Puerto de la Cruz”

Of course, it depends on what is most important for you, but if you're looking for a cheap place to stay in the center of Puerto de la Cruz, well-communicated with all tourist attractions, with a few nice beaches nearby and easy access to multiple bars, shops and cafés, with friendly and helpful st… more

Of course, it depends on what is most important for you, but if you're looking for a cheap place to stay in the center of Puerto de la Cruz, well-communicated with all tourist attractions, with a few nice beaches nearby and easy access to multiple bars, shops and cafés, with friendly and helpful staff serving really good food in the local restaurant this is definitely a place for you. Also, central bus station is not far from this hotel, so you can easily get from Puerto de la Cruz to any other part of the island by bus. This is only *** hotel, so you shouldn't expect any luxuries, but it is clean and beds are comdortable. There is also a pool on the roof, but it is very small, probably it would be good for children, however you'll have quite nice view of the ocean from there. The only thing I could complain about is all noises I heard from the corridor and from the room of our neighbors, rooms are not well soundproofed. Anyway, for that price is perfect, imho. So, I recommend this hotel for people who do not spend too much time in the room and treat hotel mainly as a place for sleeping and eating :) good luck!

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“New Hotel - Snagging still ongoing”

AC not working. Informed it could take 3-5 days to repair. However, AC not repaired as promised – extremely disappointing given the time frame. Door to balcony is far too heavy - hard to open and close. Also being only on 2 small hinges in my view is dangerous. It is very odd to have a heavy air ga… more

AC not working. Informed it could take 3-5 days to repair. However, AC not repaired as promised – extremely disappointing given the time frame. Door to balcony is far too heavy - hard to open and close. Also being only on 2 small hinges in my view is dangerous. It is very odd to have a heavy air gap double glazed door but the rest of the windows appear to have no air gap double glazing. These windows do not cut out external noise sufficiently and street artists and sellers etc can easily be heard in the room. The curtains and nets need rods to assist in closure; and the curtain tracks need to be better quality as they are too stiff. The bathroom blind is completely see-through at night with the light on. We were only able to use the bath and shower during the day. Balcony privacy is also an issue. There are no USB sockets. Not good for a recently refurbished 4 star contemporary hotel. The washbasin behind the bed whilst contemporary is not practical as it is separated from the toilet. Mini-bar but no option to fill it that we were aware of. Thus, there is no mini-bar as advertised; there is just a fridge. No room service that we were aware of. The roof pool is very small and shallow. I feel the hotel needs to be a little more upfront about this rather than just advertising roof top pool. There were no daytime activities program other than a morning yoga class; and no evening entertainment. The gym and pool need to open earlier than 10am as most active guests will want to work-out or swim before breakfast. Clearly lots of snagging work still going on. Good things:- Adults only Room to Room sound insulation seems good. No extra charge for in room safe No extra charge for Wi-Fi Tea & Coffee in room (albeit not replaced adequately). Magnifying mirror is a nice touch Bathroom light sensors Room doesn’t require key card for power. The views are amazing. We would be happy to stay again if the AC is fixed, the bathroom blind replaced and of course if the price is competitive.

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