Hotel Riu Garoe

“A very well run, efficient and beautiful hotel. The amazing staff make this hotel special. Would stay here again.”

The hotel was fantastic from reception to poolside and everything in between. The rooms were lovely and clean and looked after very well. Angeles did amazing omlettes for breakfast in the restaurant. Sonia and Juani were fantastic in the restaurant, not only efficient but super friendly aswe… more

The hotel was fantastic from reception to poolside and everything in between. The rooms were lovely and clean and looked after very well. Angeles did amazing omlettes for breakfast in the restaurant. Sonia and Juani were fantastic in the restaurant, not only efficient but super friendly aswell. Jessica at the pool bar and Veronica with her beautiful smile seemed to work everywhere. The pool was also a great place to be and enjoy the sunshine. Tennis, squash and crazy golf was a great added bonus. We all had a great time and wouldn't hesitate to return. A beautiful hotel all round.

less

“Luxury at an Affordable Price.”

On arrival at the hotel, we were impressed by the smooth check-in experience although unlike at the Riu Palmeras Palace in Playa del lngles, we had to find our own way to the room with the luggage. We had a pleasant modern room with balcony and partial sea view and a wide landscape vista. Very nice… more

On arrival at the hotel, we were impressed by the smooth check-in experience although unlike at the Riu Palmeras Palace in Playa del lngles, we had to find our own way to the room with the luggage. We had a pleasant modern room with balcony and partial sea view and a wide landscape vista. Very nice indeed. This would be kept spotlessly clean by our cleaner who was always around between 0800 and 1500 hours. I had e-mailed ahead about tea making facilities and within minutes of our arrival-without asking-a tea/coffee tray suddenly appeared, clearly as a result of the e-mail. However, the e-mail I had sent asking about tea making facilities had actually gone unanswered and I had, in the interim, bought a travel kettle! Again the Riu Palmeras had answered my e-mail immediately. Perhaps I should have chased up an answer from the Garoe. The poolside was well kept and there was absolutely no problem with finding sunbeds. People (other guests) seemed courteous, the pool person seemed very happy dishing out clean towels and always had a smile. A plus was that there were also cushioned mats for the sunbeds which was fantastic and something lacking at other hotels I have visited. There is also a small bar area where you can obtain coffees, cake and drinks; while between 1.00 and 3.00 they also serve lunches, although frankly the breakfasts were so good and fulsome, that I never needed to use this option. The buffet dining room served a wonderful five star breakfast in my opinion. There is even fresh porridge (oatmeal) which British and German guests particularly enjoyed. There was a good array of yogurts, tinned fruits, fresh fruits, honey and wonderful bread which I enjoyed with butter and jam. Omelettes are made to order and I saw a selection of pancakes being made. British-style back bacon is readily available as are scrambled eggs. There is also an eclectic mixture of fruit juices available, as well as a container of fresh water. Teapots too are placed out at a main counter for convenience beside teabags and urns of very hot water. As tea is important to me, this was especially appreciated. There was also a selection of Twining's Loose Leaf teas with infusers to hand. Coffee lovers are also catered for with vacuum jugs brought to the table on request. One thing to note: if anything runs out such as porridge or milk, just ask a staff member and they will immediately obtain it. I cannot praise them enough in this respect. The evening meal requires a bit more attention, as there is such a selection. Take your time to browse what is available before choosing as there is pizza, ribs, steaks, fresh fish, pasta, etc. for mains. I always started with soup and croutons, then had a bowl of salad before attacking the main course. Desserts are on offer including creme caramel, gateaux etc. and the ice cream is of a reasonable quality. There is also a selection of cheeses with crackers. Some nights are themed (eg Oriental). The bar prices are fair and certainly not excessive. The evening entertainment I thought was better than most hotels-there was a wonderful Canarian folk group who played instruments and danced. Impressive. On another occasion we had a group of flamenco dancers performing and on a Wednesday a female singer provided an eclectic mix of hits. We thought she was excellent. Again the staff are attentive to you every need in the bar. The manager is always around along with his assistant. He often does the rounds of the tables peruses what is happening in the restaurant and is sometimes at the entrance as you come in. If you have a problem he is the type of person whom you could approach. Very nice. Indeed, this attitude permeates throughout the hotel. Many of the staff have been there for a considerable time and it shows. All in all a good and relaxing holiday and tremendous value.

less

“Relaxing visit to a lovely hotel”

We stayed in room 409 at the Rui Gareo hotel last week and were very impressed by the attentiveness of the staff, the cleanliness of the hotel and rooms. Our room overlooked the pool as we were on the top floor and you could either catch the glass lift or use the stairs. The room had two single bed… more

We stayed in room 409 at the Rui Gareo hotel last week and were very impressed by the attentiveness of the staff, the cleanliness of the hotel and rooms. Our room overlooked the pool as we were on the top floor and you could either catch the glass lift or use the stairs. The room had two single beds pushed together and at leat 3 foot of space either side of the bed. There was also plenty of sockets in the room and also a kettle. The room also had a fridge and safe ( 2 euros a day charge). The bathroom was clean, his and hers sinks together with a walk in rain shower. The wardrobe was large with plenty of hangers. We had half board and the meals were all very good with lots of choice for both breakfast and dinner with more than sufficient tables meant that you could just turn up and get a table. Drinks were reasonable prices for a hotel similar to the UK. Outside there was a 25 min walk to a lovely beach bolleno via a banana plantation. On top was a great restaurant which dished up fresh fish at lunchtime, well worth a visit?. The hotel also provided a courtesy bus which dropped you into The town centre for a sterol down the promenade etc. Also worth a visit is the fresh fish restaurant on the front adjacent to the car park.

less

“Anniversary Stay”

5th Stay here, this time for our Anniversary. During the Welcome Meeting we were speaking to the New Main Man & mentioned it was our Anniversary on the day & he arranged 2 pieces of very Chocolatey Cake for us, unfortunately it arrived just before dinnertime, & Mrs B is Diabetic, so I had to enjoy… more

5th Stay here, this time for our Anniversary. During the Welcome Meeting we were speaking to the New Main Man & mentioned it was our Anniversary on the day & he arranged 2 pieces of very Chocolatey Cake for us, unfortunately it arrived just before dinnertime, & Mrs B is Diabetic, so I had to enjoy it all, but it was a nice touch. The place is still good with the New Man in charge, but not quite as good as before. We will still consider future visits.

less