Description
Facilities: 315 rooms, including 36 single rooms and 268 double rooms, are located on 4 storeys and can be reached by 4 lifts. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access (no extra charge) is provided in public … more
Meals: Dining facilities include a breakfast room, a café and a lobby bar. Guests can indulge their palates at the restaurant (non-smoking, a buffet and high chairs). The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. A generous breakfast buffet guarantees a great start to the day.
more
- Entertainment
- Live music
- Entertainment for adults
- Entertainment
- Pool table
- Games room
- Shops in hotel
- Computer room
- Dance hall
- Parking
- Parking
- Outside parking
- Free parking near hotel
- Parking near the hotel
- Services
- Nursery
- Room service
- Luggage storage
- Safe
- Newspapers
- Car hire
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Sun terrace
- Terraces
- Hair dryer
- Banquet and event room
- Vending machines
- Wedding service
- Board games
- Kids´ playground
- Play area
- Babysitting service
- Children’s pool
- Cot
- Pool games
- Heated pool
- Medical centre
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- All-inclusive restaurant
- Buffet restaurant
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Swimming pools
- Outdoor pool
- Children’s pool
- Sunbeds
- Umbrellas
- Garden area
- Towel Service
- Gym and SPA
- Gym
- Spa
- Wellness area with massage service
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Indoor bar
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Means of communication with the center
- Shuttle
- Shuttle transfer
- Transfer to nearest town
- Smoking
- Smoking areas
- Activities
- Tennis court
- Mini golf
- Table tennis
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Check-in/Check-out
- Check-in from: 4.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
- #{ depositAmount } #{ depositCurrency } #{ depositType }
- #{ paymentMethods }
- #{ depositTime }
- General
- : #{numberOfPersons}
- : #{floorNumber}
- #{ registryNumber }
- Administration fee
Good to know
About the deposit
Deposit: #{ depositAmount } #{ depositCurrency } #{ depositType }
#{ paymentMethods }
#{ depositTime }
Late check-in/key pickup: #{ lateCheckin }
#{ registryNumber }
This property has additional information that you can
see here
Congratulations! You know how to look for deals
Very good
Based on 1265 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1265 TripAdvisor reviews
A
Adrian B
04/11/2024
“Great holiday at Hotel Puerto Palace.”
It was our second stay at the hotel and again, everything was perfect. The staff was very friendly all over the hotel. On arrival our rooms were ready even if we arrived early, on the restaurant the waiters were very professional and the housekeeping ladies did everything to make the rooms look ve… more
J
Julie T
28/10/2024
“Exceeded our expectations! Wunderbar!a”
Beautiful, clean hotel! The staff were friendly and helpful. The pool and garden area was stunning and very well designed. The dining area was clean and nicely laid out. Breakfast was great. Highly recommend 👌 We would definitely go back 😊
C
craiganj
Newcastle upon Tyne, United Kingdom
07/10/2024
“Fab hotel in great city”
Lovely hotel with great facilities and good sized rooms with fantastic views. Reception staff were very helpful and full of useful information to help us get the very most out of our stay. The food was good and loved the ‘late arrival’ meal we got on our first night - very thoughtful! We’d definit… more
A
AntB247
London
28/09/2024
“Nice hotel, doesn’t allow water bottle refills”
It’s a nice hotel, I booked a standard room with BA which equates to an economy room at the hotel so your room is facing the street and it can be quite noisy. The room was comfortable and clean, food was ok but they do not let you fill your own water bottle and you have to pay for drinks at dinner… more
L
LaurenceMcGarry
Ardglass, United Kingdom
19/09/2024
“Very noisy room and below standard restaurant.”
Hotel is clean, well appointed and staff generally quite efficient and helpful. On arrival the receptionist could not find my booking and stated that they were fully booked. This was my first impression of the hotel and not reassuring. The booking was eventually found. The hotel is situated on a h… more