Hotel Fergus Puerto de la Cruz

“A peaceful stay”

We stayed for a few days over New Year while hiking every day. We had a sea view room - the sea is half a mile away but it's still good to see it - and you can also see a black sand beach - the other rooms would look over the pool and the city. The rooms were clean and serviced every day, bath and… more

We stayed for a few days over New Year while hiking every day. We had a sea view room - the sea is half a mile away but it's still good to see it - and you can also see a black sand beach - the other rooms would look over the pool and the city. The rooms were clean and serviced every day, bath and shower, decent bathroom, two single beds pushed together making a big one, quite comfortable but only one pillow each so we asked for another. There was also a desk, balcony, wifi, but no tea/coffee making facilities. Overall, very good though. Lifts worked well but there were stairs too. We didnt use the pool but there were plenty of sunloungers. In December the sun wasnt hitting it until 10am - but it was still warm. There was also entertainment on at night but again, we went out for food and then straight to bed so didnt see that. Breakfast was included and was basically English breakfast, eggs, random vegetables, cereal and yoghurt and cold meats and salad. Plenty to choose from though no specific vegan options like veggie sausages. They did have oat milk ! We didnt have dinner or lunch included but that was an option. Pricey over Christmas though a lot les than anywhere near the airport, but also, because of that, no drunken yobs roaming the streets. Lots of interesting restaurants and even on New Years Eve we slept well. We tried parking at the hotel once but it was full ( and 15 euros per day) so resorted to parking 400 yards away at the side of the road - even at the most busy time we always found a space. We've been to a few Iberostar places before - they are bigger than this "Fergus" hotel, but this hotel was perfectly good for a few days or a week away if you dont mind not being on the beach. Spotlessly clean and all the staff were helpful, and above all - quiet. Just what we needed.

less

“Fergus puerto de la Cruz hotel poor food”

Nice hotel at the top of a steep hill,not for people with mobility problems, cleaning staff great ,hotel and room clean. Booked all inclusive ,food very disappointing ,choice was ok but everything was cold, breakfast,lunch dinner all cold for the five nights we was there, even the New Year’s Eve sp… more

Nice hotel at the top of a steep hill,not for people with mobility problems, cleaning staff great ,hotel and room clean. Booked all inclusive ,food very disappointing ,choice was ok but everything was cold, breakfast,lunch dinner all cold for the five nights we was there, even the New Year’s Eve special dinner was cold ,had to eat out wasn’t prepared to use a microwave to warm it up ,which was the only solution offered by management . Definitely not a 4 star hotel as advertised.

less