Description
This elegant hotel enjoys a prime setting in a residential area of Puerto de la Cruz. The property boasts stunning views over the sea and Teide. The establishment lies just a short distance away from the town centre, and the swimming pool complex, Lago Martianez. The hotel is surrounded by splendid, subtropical garden, which feature a wide variety of native vegetation. This wonderful complex is... more
The hotel can host a range of business meetings and events and has a limited amount of free parking. The restaurant offers a buffet breakfast and dinner, with show cooking, and there is also a pool bar serving snacks.
Two swimming pools (one heated) are set within the hotel's lush tropical gardens along with a sun terrace complete with loungers and parasols. For children a babysitting service is available (charged extra) and there is a playground and paddling pool.
- Services
- 24-hour reception
- Kids' club
- Kids´ club
- Room service
- Luggage storage
- Children’s pool
- Sun terrace
- Towel service
- Entertainment
- Live music
- Entertainment for adults
- Bars
- Pool bar
- Swimming pools
- Outdoor pool
- Sunbeds
- Garden area
- Additional services
- Lift
- Parking
- Charged parking at hotel
- Shuttle transfer
- Shuttle
- Transfer to nearest town
- Wi-Fi
- Free Wi-Fi in public areas
- Restaurants
- Buffet restaurant
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 0
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 1624 reviews
Noise
Location
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Service
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Cleanliness
Showing 5 featured reviews out of 1624 TripAdvisor reviews
J
Julie B
27/07/2024
“Staff make this place.”
We are just back after a 10 day holiday. The hotel is excellent, the staff are fantastic especially Bruna and Jesus from the animation team they were brilliant with guests and really made everyone feel included. There went all inclusive and breakfast was the best meal of the day and the evening f... more
T
toniandconor
Harrogate, United Kingdom
24/07/2024
“100/10 would definitely go again!”
The hotel is the best place I’ve ever stayed. The staff were so lovely they knew us all by name by day 2/3 which made our stay even more lovely. The days were always so interactive with games to play during the day and quizzes and interactive shows in the evening. The food… it was lovely. Differe... more
P
paulmatefc1
Liverpool, United Kingdom
23/07/2024
“Wonderful hotel”
Great hotel and the staff make this place Hillary the guest relations manager was just wonderful anything we asked of her she tried her best to help and have to mention Carlos from the pool bar always had our drinks ready for us.Hotel rooms are good but we upgraded to a junior suite which had gre... more
I
isla l
17/07/2024
“fergus”
the staff was very friendly and helpfull. loro parque was amazing and had several variety of animals and the shows was fun. the view was incredible of the volcano teide and the sea view. the pools was refreshing. the weather is beautiful and hot. plenty of shops. the taxi services was cheap and t... more
K
kamilajablonska85
Stevenage, United Kingdom
23/07/2024
“Nice hotel awful dinners”
Hotel is very nice , staff are lovely . You have to be up by 8.30 to get sun lounger, we stayed on half board basis, breakfast was nice , drinks included with breakfast only ,dinners are awful, everything is cold , chips half cooked , nothing really for kids to eat apart from the half cooked chi... more