Description
Facilities: The hotel has 27 single rooms and 238 double rooms, which are located on 12 storeys and are reachable by 3 lifts. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service, cash machine and drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk o… more
Location: This hotel is located directly beside a beautiful beach in the tourist area. The seawater swimming baths, Martinez, are situated opposite the hotel. The magnificent old town is only a few minutes walk away. There are a profusion of wonderful bars, restaurants and shopping facilities in the surrounding area. Convenient public transport links are within a 100 m of the hotel.
Meals: Dining facilities include a restaurant, a café and a bar. Catering options include half board, full board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Special meals, including vegetarian dishes, are also available. The hotel also offers snacks.
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- Entertainment
- Live music
- Entertainment for adults
- Pool table
- Wi-Fi
- Complimentary Wi-Fi
- Bars
- Pool bar
- Indoor bar
- Swimming pools
- Outdoor pool
- Sunbeds
- Garden area
- Gym and SPA
- Wellness area with massage service
- Additional services
- Lift
- Reception
- 24-hour reception
- Parking
- Parking near the hotel
- Services
- Room service
- Luggage storage
- Reading room
- Restaurants
- Buffet restaurant
- Activities
- Golf course (within 3 km)
- Snorkelling
- Padel tennis
- Mini golf
- Table tennis
- Check-in/Check-out
- Check-in from: 3.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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Very good
Based on 2907 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 2907 TripAdvisor reviews
2
266680
12/11/2024
“Perfect”
We are currently here in this hotel it is fabulous. The location is brilliant food is good and the staff brilliant. I took unwell last night in the restaurant and the staff were brilliant and dealt with me with distraction especially thanks to Dina who really went over and above and that hug when… more
J
janroy2
Poringland, United Kingdom
19/10/2024
“An enjoyable holiday in a nice hotel.”
This was our second holiday at this hotel which is convenient for the promenade and sea front of Puerto de la Cruz. The only annoying thing was that we had booked a twin room with balcony through TUI but when we arrived we were given a small double room with balcony which was inconvenient. We compl… more
K
Karl G
10/11/2024
“Second visit”
This is our second visit here. We found the hotel to be excellent value for money. The location is perfect- right on the front with a lovely chill out bar opposite. Hard working pleasant restaurant staff. Shout out to manager Airam who clearly prides himself on customer satisfaction. All in all, a … more
M
maggie g
Belfast, United Kingdom
27/10/2024
“Peaceful and tranquil”
Beautiful hotel right on the main therefore, right on the beach,food was tasty, lots of varieties, friendly staff, spotless bedrooms, cleaned every day,the settings on the lawns was so carribean looking , evening entertainment was different every night,, hotel was classed as adults only in bold bla… more
A
adele t
20/10/2024
“MISADVERTISED AS ADULTS ONLY (FROM NOV 2024)”
Be warned I read this wrong...advertised as adults only however starts in November 2024!! One of the pools is closed and the other isn't up to much, alot of the sunbathing area on the grass, Very disappointed. Good breakfast, alot of choice with additional bloody mary or cheap bubbles to start you… more