Description
Facilities: The hotel was modernised in 2023. The hotel has a suite and 299 double rooms, which are located on 17 storeys and are reachable by 5 lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service and a currency exchange service ensure a comfortable stay. Wireless internet access (no extra… more
Location: The hotel lies atop a steep hillside above the Puerto de la Cruz in the quiet and pretty La Paz district, and enjoys wonderful views out over the sea. The town centre is 2 km away. The Lago Martianez saltwater pools and beach are some 1.5 km away. Tenerife North Airport is about 25 km away.
Meals: Dining facilities include a breakfast room, a café and a bar. Guests can dine at the restaurant (non-smoking, a buffet, air conditioning and high chairs). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast, half board, full board and all-inclusive.
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- Entertainment
- Live music
- Entertainment for adults
- Pool table
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Kids´ club
- Indoor pool
- Breakfast room service
- Room service
- Luggage storage
- Reading room
- Pool jacuzzi
- Bars
- Pool bar
- Coffee shop
- Indoor bar
- Gym and SPA
- Wellness area with massage service
- Gym
- Turkish bath
- Jacuzzi
- Sauna
- Swimming pools
- Full spa
- Sunbeds
- Garden area
- Towel Service
- Additional services
- Lift
- Reception
- 24-hour reception
- Parking
- Parking near the hotel
- Restaurants
- Buffet restaurant
- Activities
- Tennis court
- Golf course (within 3 km)
- Table tennis
- Minimum registration age without supervision
- 18
- Deposit:
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This property has additional information that you can
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Very good
Based on 1893 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 5 featured reviews out of 1893 TripAdvisor reviews
A
amberlG354OZ
19/11/2024
“Nice hotel, kind staff.”
The hotel is lovely, our room was well presented and beds were comfortable, the hotel was clean and the pool areas were ideal with plenty of sunbeds to choose from. The views of the sea from the hotel are beautiful, you are a roughly 20-25 min walk to the old town which is worth a visit if you fa… more
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C3463JGchristopherh
Liverpool, United Kingdom
08/11/2024
“Great October break”
A wonderful short break at a very good hotel. The staff were amazing and looked after us, resolving any issues that we had quickly. We felt that the hotel was great value for money and we had two rooms, one on the 7th floor and one on the 14th. The higher room suffered a little from the noise of … more
M
martinsG813UG
18/11/2024
“Honest review”
Given that it’s a 5 star hotel I had high expectations and sadly they were not met. When you walk into the hotel you’re met by friendly reception staff, a grand entrance and a beautiful view of the ocean. As you walk around you’ll notice the hotel is a little dated. Perhaps it was a 5 star hote… more
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Lottieclari
Buckinghamshire, United Kingdom
02/11/2024
“Short break”
We booked a short break to Puerto de la Cruz in October hoping for a bit of winter sun, we found this hotel as a great deal so to be honest was about what I was expecting for the price. Firstly, the location didn’t blow me away, however the views of the sea from the hotel room were amazing. The roo… more
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Joanna584
Southampton, United Kingdom
31/10/2024
“Super amazing views photos do not do it justice.”
There are some fabulous things about this hotel which made me love it – however there are also things which really need improvement in order for me to return. So as ever this is a mixed review. I was travelling with two friends. We arrived at 4am to find that our room only had two beds in it. L… more