Hotel Atlantic Mirage Suites & SPA - Adults Only

“Great experience”

Really nice hotel, and stunning views from the balcony and roof terrace. Really great breakfast with lots of choice. The roof terrace bar offered really good salads and of course, the jacuzzi pools were a nice touch. Only issue was the bed which was a bit too soft for my taste (although my husband … more

Really nice hotel, and stunning views from the balcony and roof terrace. Really great breakfast with lots of choice. The roof terrace bar offered really good salads and of course, the jacuzzi pools were a nice touch. Only issue was the bed which was a bit too soft for my taste (although my husband liked it...)

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“Top Hotel ”

Great hotel with excellent facilities, loved the rooftop jacuzzi s and beds and loungers. The service was impeccable from everyone in all departments. The only downside for me was the lifts, a bit slow during peak times, I would advise a room on either level 5 or 6 close to reception on 7 and near … more

Great hotel with excellent facilities, loved the rooftop jacuzzi s and beds and loungers. The service was impeccable from everyone in all departments. The only downside for me was the lifts, a bit slow during peak times, I would advise a room on either level 5 or 6 close to reception on 7 and near the restaurant on 5. Overall an amazing stay.

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“A very good Hotel BUT!”

We went with tui, for 9 days,1/2 board. The hotel is 20 minutes walk to town centre, with over 200 steps, and taxi back for 5-6€. We have eaten at town, for a few of nights, as there are really good restaurants with canarian architecture, and great seafood (Rustico ,Herreria Regulo Divino)highly re… more

We went with tui, for 9 days,1/2 board. The hotel is 20 minutes walk to town centre, with over 200 steps, and taxi back for 5-6€. We have eaten at town, for a few of nights, as there are really good restaurants with canarian architecture, and great seafood (Rustico ,Herreria Regulo Divino)highly recommended. There are a few places near by to visit with beautiful Spanish architecture and landscapes, that can be visited, like Orotava, and meson el monasterio, by bus or we hired a car, but be aware it's horrendous traffic! The hotel general is lovely, with positive and negative sides; Pros: -The hotel is lovely, with modern decorations ,nice rooms with beautiful sea view and balcony, beds and pillow are very comfortable, with walking shower and ceiling changeable colour light. -The meals are very good, with a variety to choose, although some of the cooked breakfast were cold. -A fantastic massages we had, thanks to Cand although the hotel forgot to book us at first, even we received email booking confirmation, and we have to go again for an alternative date. -My favourite is the roof top jacuzzi with the cocktail bar ,a good variety of cocktails with reasonable price(€10-12),it's absolutely great view and atmosphere . -A good and friendly staff, particularly at the vertigo bar, restaurant, the spa staff and the cleaners, BUT not the receptionists!. -We used the spa, for €15 and fantastic, and it's open to the public. -The hotel is close to shops, supermarkets and restaurants. Cons: -The bedroom shower floor leaks to the bedroom ,and when I complained the hotel sent a "technician" not sure he knew what he's doing !but he didn't solve the leak, then got email from the hotel, after complaining again, indicating that its "being resolved". Then I didn't bother to contact the front desk, as I lost my confidence and trust with the hotel and not felt comfortable to speak with the receptionists. It's bad design of the shower floor and screen as part of floor is leaning opposite to the drain gulley, hence the water will escape to the bathroom, then bedroom. -The pool water temperature was freezing cold, and when I complained 3 times to the receptionists, the answer was always the same, that's the pool is " 100% is heated "!!that is absolutely not true!, I was very disappointed, as I was looking forward to swim everyday, but I didn't as I have austuthrits. -"Some" of the receptionists may be need a course of training of how to deal with customers services, some weren't helpful and very argumentative. -Our room was at 4th floor, below the restaurant, so we hear noises of moving chairs and tables above us every day!. -at room we hear a very high sound of the sea waves, but its better when close the door, it's bad design of the balcony ,as its magnifying the sound of the waves. -From the room we can hear the noises of cleaning and talking in the corridor. -There is NO tea or coffee at the room, however there is a kettle, cups, glasses and microwave it's a shame that the hotel can provide tea and coffee, it won't cost much! -I have asked the front desk if I can borrow a plate with fork and knife, as I bought some Spanish tomatoes and fruits ,to have a snack in afternoon, BUT the receptionist refused as she said its not an apartment and suggested to buy from supermarkets, however there's a microwave and glasses at the room!. In overall its a good hotel, BUT the management would need to address some issues, and listen to the costumers for any feed back and complains. I would may be go back again sometimes, but only because of it's location and the sea view.

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“Great adults only quiet hotel. Loved it and would go back!”

Loved this hotel. If you want a seaview - everyone gets one! Staff were friendly and always ready to help. We found the food lovely. It’s always samey at buffet restaurants so knew to expect that but there was a good choice. Better than others we’ve experienced. We loved the roof terrace but chose … more

Loved this hotel. If you want a seaview - everyone gets one! Staff were friendly and always ready to help. We found the food lovely. It’s always samey at buffet restaurants so knew to expect that but there was a good choice. Better than others we’ve experienced. We loved the roof terrace but chose to use the pool on the ground floor for any sunbathing. There’s no parasols for the sunbeds on the roof and my husband likes a bit of shade. We had no problem getting a sun bed and reserving them isn’t permitted. You do have to rent the hotel towels but you get your €10 back when you leave so not an issue. Think this is to help prevent any sun bed hogging/reserving. And it works! Only downfall we found was that if you spent too long in the shower, the bath mat would get soaked and water would leak in to the bathroom a little. No biggie. If you’re looking for a adult only peaceful holiday, stay here. If you want on-site entertainment don’t stay here - there’s none but we liked that. Go out if you want any dancing etc. Its a bit of a trek down to Puerto but we like a walk but there are steps! And a lot of them. Taxis are cheap though I believe but we just walked. La Paz does have some bars/restaurants nearby too.

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