H10 Tenerife Playa

“Another Great Stay At The H10 Tenerife Playa”

When you go back to a hotel, you never expect it to be as good as the first time, but I was very pleasantly surprised to see that the hotel was as welcoming this time also. The staff are really helpful and friendly. I can’t speak highly enough of the staff that make your stay a pleasure and who s… more

When you go back to a hotel, you never expect it to be as good as the first time, but I was very pleasantly surprised to see that the hotel was as welcoming this time also. The staff are really helpful and friendly. I can’t speak highly enough of the staff that make your stay a pleasure and who seem genuinely interested in ensuring that you have a wonderful holiday. A huge thank you to Jonas, Ana in the El Lagar, Pablo just to mention a few more names that I haven’t mentioned in my previous review and I can only apologise to the other staff who deserve to be mentioned by name also. A special mention to Miranda and Augustino always who take time to ensure that guests are enjoying their stay. The food and drinks are good with a variety of options in the buffet as well as the El Lagar for Ala Carte dining if you want something a bit different. We would recommend the Privilege upgrade if you enjoy more choice for both food and drinks but this is not essential for a good experience. They are doing some refurbishment works to improve the hotel but this did not negatively affect our stay. We stayed in one of the newly refurbished rooms and the room was of an excellent standard. All in all this was another great stay. Thank you to the entire team at the H10 Tenerife Playa that made this possible.

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“A good stay if you like to stay within the hotel grounds.”

The hotel was lovely itself. When we arrived, champage was waiting for us as well as having a buggy take us to our hotel room. (Very helpful after a long flight and arriving at night) -Also tells you how big this hotel is! The rooms were big and in good condition. ( A wee bit dusty for my liking) … more

The hotel was lovely itself. When we arrived, champage was waiting for us as well as having a buggy take us to our hotel room. (Very helpful after a long flight and arriving at night) -Also tells you how big this hotel is! The rooms were big and in good condition. ( A wee bit dusty for my liking) Beds were OK- not too hard but defo on the hard side. Hotel grounds were lovely, room with a view of the sea. Location of the hotel is more on the quiet front, so i would suggest this hotel is for people who love to stay within the grounds of the hotel and not go exploring. (Unless you hire a car!) WIFI is also good, and there was TV in our room so no issues there. Food- People with allergies would struggle due to the nature of buffet food. There was lots of dairy free options which i was surprised at, gluten free items not to good... It gets incredibly busy breakfast and dinner times, so we timed our meals for when it was more quiet... Hotel staff were lovely from the interactions we had with them. We were out most of the time exploring so didnt use the hotel facilities as much as we would have liked. Would recommend if you want to stay in the hotel grounds and have buffet food. My pros: Large rooms Large hotel grounds Very welcoming and relaxed. Had no issues with smoking (thank god!) Lovely peaceful location. My cons: (Small i know) Not much signs of where things are. Doesnt explain fully the types of resturants and how to book them. Cleaners didnt feel to us they cleaned the floors when they cleaned our rooms. Breakfast and dinner was chaotic for us if we went in the typical times. (7pm start to dinners- tiny bit late? Especially people with kids?) Half board includes no drinks at all in the evening- so this is an extra. Overall a good stay, i would not attend again purely for the food side of things, due to intolerances and how busy it got. Thanks!

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“Good hotel with enthusiastic and capable staff but could be improved.”

Good hotel and location with enthusiastic and very capable staff. The food was generally good and well presented. Our only serious concerns were: 1. Smoking on the balconies - smoke drifted into our bacony and room. 2. Excessive smoking in the pool areas so we had to sit elsewhere. 3. Uncomfortable… more

Good hotel and location with enthusiastic and very capable staff. The food was generally good and well presented. Our only serious concerns were: 1. Smoking on the balconies - smoke drifted into our bacony and room. 2. Excessive smoking in the pool areas so we had to sit elsewhere. 3. Uncomfortable and lowdown dining room chairs which had angled metal arms with sharp corners. 4. Very loud and distorted audio systems for entertainment and background music which, apart from being very unpleasant, made conversation difficult. 5. Involuntary balcony lights left on until quite late and far too much outside light during the night. We suggest this hotel would benefit from being entirely no smoking. Whilst this would lose some customers, it would easily gain many more who would cherish a smoke free environment.

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“Lovely hotel in great location”

Just returned from this hotel. Great location and very clean hotel. Took a while to check in but staff were friendly. Luckily 3 lifts as we were on level 8. Great sea views. Cleaners were amazing coming in every day... very friendly and hard working. Showers were fantastic with hand wash, body loti… more

Just returned from this hotel. Great location and very clean hotel. Took a while to check in but staff were friendly. Luckily 3 lifts as we were on level 8. Great sea views. Cleaners were amazing coming in every day... very friendly and hard working. Showers were fantastic with hand wash, body lotion, shampoo, conditioner and shower gel in pumps....all was nice to use. There is a fridge in the room but that is it. U either take a travel kettle as I did but my son paid for one which was 25 euro for duration of stay....he did get crisps, juice, can pop, lots of tea, coffee and milk sachets but still quite pricey. Breakfast was lovely with huge variety of foods to suit everyone. Lunch had a good selection. Evening meal was ok. Couple nights were hit and miss so decided to eat out. You can only help yourself to drinks for breakfast...lunch and evening meal they seat you and take drink orders....had to move couple times as sun was blaring in window seats and too hot. Good variety of drinks and staff work hard. (Taimi was amazing with every guest...bubbly and chatty as her English was very good) So many fantastic cafes and restaurants close by. *************** POOL AND POOL BAR..... a big negative. Unless you go privilege don't expect to get served very quickly and they get priority for the sunbeds.....Pool area very small and quite shaded so used Lagoon across the road for 5.50 euros...well worth it. Basic pool food....waited 20 mins for a coffee a few times while there as staff were busy pampering P guests !!!!!!!!!!!!!!!! was not impressed and made me quite angry as we paid a lot of money to go all inclusive to this hotel....... Location is fantastic...straight outside to seafront ( tiny beach and rocky !!!) lots of surfers. Shops, restaurants and cafes on your doorstep. Lovely for an evening walk along the front as great atmosphere......and felt quite safe walking on my own. If it wasn't for privilege choice I would definitely return but becasue of my own experience that will not be happening sadly.

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