H10 Tenerife Playa

“Would return to this hotel”

My wife and I stayed for a week and although disappointed with the allocated room which was over a noisy and busy road the room was clean and well appointed including a good sized fridge and extremely comfortable beds. The hotel is very centrally located in a quieter area of the promenade and all s… more

My wife and I stayed for a week and although disappointed with the allocated room which was over a noisy and busy road the room was clean and well appointed including a good sized fridge and extremely comfortable beds. The hotel is very centrally located in a quieter area of the promenade and all staff were very friendly professional and helpful. The food was varied plentiful and mainly hot but the restaurant was small with a queue morning and evening and a scrum for food with distinct lack of plates cutlery and filled condiment containers but the staff made up for these annoyances. Similarly the pool area was very small for size of hotel and sun beds were at a premium. Was not aware of a two tier system ie Privilege and the rest before I booked as would have in hindsight considered upgrading. Entertainment was very good compared to most hotels we have stayed in and bar prices were reasonable but we did tend to go out after dinner every night. All in all we had a great holiday with brilliant Canaries weather.

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“A good stay if you like to stay within the hotel grounds.”

The hotel was lovely itself. When we arrived, champage was waiting for us as well as having a buggy take us to our hotel room. (Very helpful after a long flight and arriving at night) -Also tells you how big this hotel is! The rooms were big and in good condition. ( A wee bit dusty for my liking) … more

The hotel was lovely itself. When we arrived, champage was waiting for us as well as having a buggy take us to our hotel room. (Very helpful after a long flight and arriving at night) -Also tells you how big this hotel is! The rooms were big and in good condition. ( A wee bit dusty for my liking) Beds were OK- not too hard but defo on the hard side. Hotel grounds were lovely, room with a view of the sea. Location of the hotel is more on the quiet front, so i would suggest this hotel is for people who love to stay within the grounds of the hotel and not go exploring. (Unless you hire a car!) WIFI is also good, and there was TV in our room so no issues there. Food- People with allergies would struggle due to the nature of buffet food. There was lots of dairy free options which i was surprised at, gluten free items not to good... It gets incredibly busy breakfast and dinner times, so we timed our meals for when it was more quiet... Hotel staff were lovely from the interactions we had with them. We were out most of the time exploring so didnt use the hotel facilities as much as we would have liked. Would recommend if you want to stay in the hotel grounds and have buffet food. My pros: Large rooms Large hotel grounds Very welcoming and relaxed. Had no issues with smoking (thank god!) Lovely peaceful location. My cons: (Small i know) Not much signs of where things are. Doesnt explain fully the types of resturants and how to book them. Cleaners didnt feel to us they cleaned the floors when they cleaned our rooms. Breakfast and dinner was chaotic for us if we went in the typical times. (7pm start to dinners- tiny bit late? Especially people with kids?) Half board includes no drinks at all in the evening- so this is an extra. Overall a good stay, i would not attend again purely for the food side of things, due to intolerances and how busy it got. Thanks!

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“Good hotel with enthusiastic and capable staff but could be improved.”

Good hotel and location with enthusiastic and very capable staff. The food was generally good and well presented. Our only serious concerns were: 1. Smoking on the balconies - smoke drifted into our bacony and room. 2. Excessive smoking in the pool areas so we had to sit elsewhere. 3. Uncomfortable… more

Good hotel and location with enthusiastic and very capable staff. The food was generally good and well presented. Our only serious concerns were: 1. Smoking on the balconies - smoke drifted into our bacony and room. 2. Excessive smoking in the pool areas so we had to sit elsewhere. 3. Uncomfortable and lowdown dining room chairs which had angled metal arms with sharp corners. 4. Very loud and distorted audio systems for entertainment and background music which, apart from being very unpleasant, made conversation difficult. 5. Involuntary balcony lights left on until quite late and far too much outside light during the night. We suggest this hotel would benefit from being entirely no smoking. Whilst this would lose some customers, it would easily gain many more who would cherish a smoke free environment.

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