Description
Facilities: The hotel welcomes guests in a 6-storey building with a lift and 106 double rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe, a currency exchange service, a car hire service, medical assistance, a transfer service and a roof terrace are available. Wireless internet access allows guests to stay connected while on holid… more
Location: This hotel is situated in the tourist centre of Puerto de la Cruz, just 300 metres from sandy Playa Jardín. Convenient for both the many shops, bars and restaurants that lie about 600 m away, this hotel is also just a short 15 minute trip from the centre of Puerto de la Cruz and from San Telmo seawater swimming pools. Public transport departs from a stop located directly in front of the hotel.
Meals: The dining area includes a non-smoking restaurant and a café. Catering options include bed and breakfast, half board, full board and all-inclusive. A delicious and varied buffet awaits guests at breakfast, lunch and dinner. Gluten-free meals and vegetarian dishes can be prepared on request. In addition, picnics and snacks are available.
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- Entertainment
- Live music
- Wi-Fi
- Complimentary Wi-Fi
- Swimming pools
- Outdoor pool
- Sunbeds
- Additional services
- Lift
- Reception
- 24-hour reception
- Parking
- Parking near the hotel
- Services
- Luggage storage
- Reading room
- Bars
- Coffee shop
- Indoor bar
- Restaurants
- Buffet restaurant
- Activities
- Tennis court
- Golf course (within 3 km)
- Water park
- Snorkelling
- Bike rental
- Table tennis
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 444 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 2 featured reviews out of 444 TripAdvisor reviews
M
Mhairi0Cami
Paisley, United Kingdom
17/09/2024
“Loved it!”
First off, all of the staff we encountered during our stay were extremely friendly and accommodating, from the reception to the cleaning staff! We were checked in very quickly and greeted with a warm smile despite our arrival being so late at night. The room was spacious, clean and comfortable. I … more
2
234geofff
12/11/2024
“Gf Neolia review.”
The hotel is in a good location. The rooms were dated but clean and tidy. The pool is on the roof top with great views but only opens at 10am . The receptionists was always helpful but the bar staff were not always available or friendly. The food was ok but the same everyday.