Blue Sea Costa Jardin

“Great holiday.”

After reading the reviews, I was very worried coming here. Nearly canceled! However, I am very happy I didn't. We are a family of 4. Our children are 3 & 5. We had an amazing holiday! We stayed in a themed room. Lovely big room. Always clean. The pool area is lovely. I read other reviews that s… more

After reading the reviews, I was very worried coming here. Nearly canceled! However, I am very happy I didn't. We are a family of 4. Our children are 3 & 5. We had an amazing holiday! We stayed in a themed room. Lovely big room. Always clean. The pool area is lovely. I read other reviews that said they could not get sunbeds. We arrived at the pool everyday between 9 and 10 am and always got sunbeds. Pool area is clean and the kids loved the slide! The entertainment staff are brilliant. There is always something for the guests to enjoy during the day and in the evening. They clearly work very hard to make everyday enjoyable. Staff were pleasant and work at a very fast pace. Food is OK. I would probably give 5 stars if the food was better. Definitely edible but not great. All in all, we had a lovely holiday and I wouldn't hesitate to book again.

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“Little break away”

When arrived checked in and asked at reception if there was any food available he said no quite rudely and told us to order from just eat the gentleman was on the phone while checking us in so not really telling us anything gave us our room card we didn’t have a clue where we was going what floor o… more

When arrived checked in and asked at reception if there was any food available he said no quite rudely and told us to order from just eat the gentleman was on the phone while checking us in so not really telling us anything gave us our room card we didn’t have a clue where we was going what floor or anything figured it out ourselves. After finding room which was nice but dated but clean and ideal for us we realised no tea/coffee facilities which every all inclusive hotel we have stayed in have had that. Back downstairs ordered food and got a few drinks. Food options were terrible breakfast lunch and evening meal we ate out most days I have a bird phobia and to find chickens wandering round the poolside and into the entertainment was a big disappointment for me as I couldn’t relax so spent most of our holiday in the town maybe should be somewhere in statements I wouldn’t say this is a 4 star hotel at all No menu for what all inclusive drinks were available No idea where the entertainers were as we never saw any at all Food option really needs to be looked at if u had children I think they would struggle to eat as not a good variety Staff need to be a bit more approachable Just given room key and have to find out what floor you are on We enjoyed our stay and made the most of bad situations Wouldn’t stay here again as when we was int one we found so nicer hotels

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“Average hotel - wouldn’t return”

This hotel is not a 4 star hotel, it is in need of an update, lots of niggly little things such as the balcony seating area closed as there was maintenance work, therefore if you wanted to sit outside on an evening you had to go to the pool area and use a plastic cup rather than a glass. They were … more

This hotel is not a 4 star hotel, it is in need of an update, lots of niggly little things such as the balcony seating area closed as there was maintenance work, therefore if you wanted to sit outside on an evening you had to go to the pool area and use a plastic cup rather than a glass. They were painting in the food area at breakfast a couple of mornings which I did think wasn’t a great time to do it! There are also no kettles in the rooms which was a bit of an issue as I think most people like a hot drink when they wake up! Food is what you can expect from an all inclusive, a variety of things. The pool and outdoor area are lovely although there is the usual sunbed hogging going on, get your towels out early. It can also be quite rowdy at times. Check out is 12pm and they also cut your wristband off at that time, our pick up wasn’t until 4.20pm so any drinks/food you need before then you have to pay for. Having said all that, we didn’t let anything spoil our holiday, the weather was beautiful the whole time and we would definitely go back to Puerto de la Cruz but would NOT stay in this hotel again.

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