Best Semiramis

“Nice hotel, kind staff.”

The hotel is lovely, our room was well presented and beds were comfortable, the hotel was clean and the pool areas were ideal with plenty of sunbeds to choose from. The views of the sea from the hotel are beautiful, you are a roughly 20-25 min walk to the old town which is worth a visit if you fa… more

The hotel is lovely, our room was well presented and beds were comfortable, the hotel was clean and the pool areas were ideal with plenty of sunbeds to choose from. The views of the sea from the hotel are beautiful, you are a roughly 20-25 min walk to the old town which is worth a visit if you fancy a trip to the shops for the day. There are some closer shops and supermarket about 5 min walk from the hotel with plenty of restaurants in the area if you fancy eating out. We paid for half-board, they give you an option to swap dinner for lunch if you plan to eat out for the evening which I thought was great as you feel like you don't miss out on a paid meal. I have mixed views on the food, it's an all inclusive buffet style hotel so I didn't expect too much. The breakfast was okay, we had lunch once and dinner a few times. There is definitely something for everyone if you don't fancy being too adventurous. Sadly my partner became ill during the trip which resulted in a 3 day stay in the Hospital so we didn't get a chance to enjoy the hotel as much as we liked during our stay. The hotel staff I spoke to (especially the lovely Larrisa) were absolutely wonderful, very empathetic and caring. They called down to the room to check in which I thought was very kind. The team gave us free room service on one evening and arranged for a later check out on the day we were discharged from the Hospital. Thank you so much to the kind considerate team who were involved we are very grateful for your hospitality. If we had the chance to stay at the hotel for longer during our stay I'd be happy with the hotel overall. Thanks Best Semiramis!

less

“Great October break”

A wonderful short break at a very good hotel. The staff were amazing and looked after us, resolving any issues that we had quickly. We felt that the hotel was great value for money and we had two rooms, one on the 7th floor and one on the 14th. The higher room suffered a little from the noise of … more

A wonderful short break at a very good hotel. The staff were amazing and looked after us, resolving any issues that we had quickly. We felt that the hotel was great value for money and we had two rooms, one on the 7th floor and one on the 14th. The higher room suffered a little from the noise of the entertainment each night, but if we had a higher room number i.e. 1420 instead of 1406, it would have been much quieter. The lower room was closer to the sea which was oddly noisy and did keep us awake, even though it really should have been soothing. As it was October there was not really any struggles to get a sun bed and it was great that the day beds were free. We took the day bed on the upper level and whilst it took 30 mins more for the sun to come round, it was a great spot as you could bring sun loungers round as well. Laura at reception was a star and a great ambassador for the hotel, as was the manager in the restaurant who always looked after us. The spa staff were great and wonderful at their roles. All in all a great value hotel in the sun. P.s. The one thing we noticed was that the road outside the bottom part of the hotel was closed. That meant it was great for running into town, but we wondered how noisy it would be if it were open.

less

“Honest review”

Given that it’s a 5 star hotel I had high expectations and sadly they were not met. When you walk into the hotel you’re met by friendly reception staff, a grand entrance and a beautiful view of the ocean. As you walk around you’ll notice the hotel is a little dated. Perhaps it was a 5 star hote… more

Given that it’s a 5 star hotel I had high expectations and sadly they were not met. When you walk into the hotel you’re met by friendly reception staff, a grand entrance and a beautiful view of the ocean. As you walk around you’ll notice the hotel is a little dated. Perhaps it was a 5 star hotel in the 90s but it wasn’t up to scratch for 2024. The room was nice, however, there were some draw backs. The aircon was situated by the entrance, and only went as low as 15 degrees, rendering it useless. I’m pleased to say the fridge worked, and if it was any bigger, I would’ve climbed into it whilst sweating my **** off at 3am. The bed was huge but felt like a car bonnet. Although it was a quiet hotel, sleeping was a struggle for the reasons aforementioned. I had heard good things about the breakfast, and there was a good selection. Saying that, it didn’t change much from day to day so it didn’t blow me away - but the Mrs was happy to eat pancakes everyday which was a relief. Given that it’s a 5 star hotel, you’d expect more… When it rained there were wet areas which people almost slipped on. You’d expect this problem to be rectified straight away, but sadly not. I’m not sure if I stayed in the wrong area, or if the hotels target audience grew up watching black and white cowboy movies, but the overwhelming majority of the guests were 70ish. It’s not a problem, everyone was nice enough, but I expected a better vibe - it was a little awkward at times. Our days consisted of waking up, having breakfast and visiting other parts of the island, so I can’t comment further on the lunch/dinner, however, whilst in the elevator, a German lady was kind enough to put her teeth in to tell me her dinner the night before was superb. Overall we enjoyed our stay but I will try something new when returning to Tenerife.

less

“Short break”

We booked a short break to Puerto de la Cruz in October hoping for a bit of winter sun, we found this hotel as a great deal so to be honest was about what I was expecting for the price. Firstly, the location didn’t blow me away, however the views of the sea from the hotel room were amazing. The roo… more

We booked a short break to Puerto de la Cruz in October hoping for a bit of winter sun, we found this hotel as a great deal so to be honest was about what I was expecting for the price. Firstly, the location didn’t blow me away, however the views of the sea from the hotel room were amazing. The room itself is very basic, no tea/coffee facilities however it was clean and the beds were super comfortable. The aircon wasn’t particularly good, which was fine in October, however would have been awful in the height of summer. The actual hotel was fine, a bit coorperate and soulless in my opinion, however the staff we super friendly and helpful. The reception staff were all really smiley and welcoming. It was well decorated for halloween which was a nice touch. The corridors to the rooms constantly smelled like bleach which wasn’t pleasant - at least it shows the hotel is clean! The pool area is small, and a couple of times we were not able to get a sunbed in the sun as the hotel blocks out a lot of the sun. The pool is basic but clean, sunbeds were comfortable and there is a pool bar. I asked for an ice coffee, and literally got half a paper cup of black coffee with an ice cube… not what I would call 5*… We had a massage one day in the spa which was very nice and well priced. We ate dinner in the evening on the first night, I wasn’t overly impressed with the variety of food and the quality. Luckily we hadn’t paid all inclusive, just breakfast. The breakfast was fine but nothing amazing - we ate dinner and breakfast once but ate out after that. Overall was a lovely holiday but couldn’t give the hotel more than 3*.

less

“Super amazing views photos do not do it justice.”

There are some fabulous things about this hotel which made me love it – however there are also things which really need improvement in order for me to return. So as ever this is a mixed review. I was travelling with two friends. We arrived at 4am to find that our room only had two beds in it. L… more

There are some fabulous things about this hotel which made me love it – however there are also things which really need improvement in order for me to return. So as ever this is a mixed review. I was travelling with two friends. We arrived at 4am to find that our room only had two beds in it. Luckily after going back to reception and talking to them a solution was found and by 4.30am we all had a bed. However, this really was not a problem we wanted at that time of night/morning. The very best part about this hotel is the views. Whether you are sitting on your sun lounger, in the restaurant or in the bar the full-length glass windows show the amazing ocean views instantly making you feel relaxed and happy. There were always plenty of sun beds and they were comfy too. The pool bar served cold beer which was very refreshing on a hot day and had pastries there for a tasty snack. I was told by my two friends that the aqua aerobics and the yoga were great fun but I did not personally partake. The beds in the rooms were very comfy and there was a good choice of pillows. There were lots of extras in the bathroom too which was nice. We did have a kettle in the room but I had requested this in advance via email so I don’t know if this is standard or not. I would like to give a few shout outs to some staff who were friendly helpful and always a pleasure to see. Flower, Luka and Joshua pool/entertainment team, Balia and David in the restaurant, and Yosi at the pool bar. The whole hotel was spotlessly clean. The major let down of this hotel – which is why I won’t be back is the food. Its cold. There appears to be no attempt at keeping the food warm at all. So, unless you are there the moment they put a new dish out you will get cold or luke warm food. This is very bad for a five star hotel. The evening entertainment is poor. We all felt very embarrassed for the Michael Jackson tribute act as us and many other people left within a couple of songs as he was shockingly bad. The DJ played some good music but needs some lights. The magician was very average as an adult but probably brilliant if you are five. We did enjoy the music quiz and the bingo though. So overall some five star bits and some three star bits. Sort out the food and I would come back.

less