Description
Facilities: The complex was renovated in 2021. Guests have a choice of 438 non-smoking rooms. The friendly staff at the reception desk are happy to answer any questions. Guests receive a welcome drink upon arrival. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions.… more
Meals: Various dining options are available, including a bar and a lobby bar. Guests can dine at the restaurant (non-smoking, a buffet, air conditioning and high chairs). A generous breakfast guarantees a great start to the day. At lunch and dinner, guests serves themselves at the generous buffet. Diet meals and vegetarian dishes can be prepared on request.
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- Entertainment
- Entertainment for adults
- Pool table
- Wi-Fi
- Complimentary Wi-Fi
- Services
- Kids' club
- Indoor pool
- Kids´ club
- Children’s pool
- Sun terrace
- Restaurants
- À la carte restaurant
- Buffet restaurant
- Gym and SPA
- Gym
- Wellness area with massage service
- Sauna
- Bars
- Pool bar
- Coffee shop
- Indoor bar
- Additional services
- Lift
- Reception
- 24-hour reception
- Parking
- Charged parking at hotel
- Swimming pools
- Children’s pool
- Garden area
- Activities
- Table tennis
- Check-in/Check-out
- Check-in from: 2.00 pm h — Check-out before: 12.00 pm h
- Minimum registration age without supervision
- 18
- Deposit:
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- General
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- Administration fee
Good to know
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Very good
Based on 80 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
Showing 4 featured reviews out of 80 TripAdvisor reviews
Z
Zsolt S
02/11/2024
“Great recommended hotel”
Great hotel with excellent service. The food is really delicius and the hotel provides a big selection and variety of dishes, though the coffee quality at the breakfast buffet could be better. The location is perfect, close to the beach, to the city and to Loro park. Really worth the price.
S
Samuel W
Lancaster District, United Kingdom
24/10/2024
“Well pleased”
Lovely hotel, great staff, awesome room, better than we expected. Beach, shops, restaurants and town all very close. We arrived after midnight, after a long day travelling, there was some food provided which was needed. A couple of small issues with the room where resolved immediately. Great loc… more
G
Gcobisa S
21/10/2024
“Good Customer Experience-Hotel Alua Tenerife”
I had a wonderful time at your hotel, staff were friendly and helpful, check-in and check-out process were seamless, your front desk team were knowledgeable and accommodating, my expectations were exceeded. I will definitely come back.
A
Agnes R
06/11/2024
“Good experience”
Fresh food but boring and not seasoned. The hotel was very nice but the surrounding was not for tourists. Staff was nice and welcoming. They have ironing but not ironing boards which was strange. When we asked to change the sheets, the new sheets had stains on them. Overall we had a nice experience.