Hotel Best Tenerife

“Amazing experience”

First entered the hotel after a long day driving to airport and flying to Tenerife with transfer to hotel to be greeted very politely from staff, got to our room and was unreal with balcony, food amazing and restaurant staff very kind, highly recommend

“Best surprise”

Just back from the Best Tenerife in room 409. The hotel itself does need a little upgrade but I will say to anyone thinking of going to not listen to some of the reviews. The staff are very friendly and helpful and the food is fairly good always something to eat yes at times it's warm. But for the … more

Just back from the Best Tenerife in room 409. The hotel itself does need a little upgrade but I will say to anyone thinking of going to not listen to some of the reviews. The staff are very friendly and helpful and the food is fairly good always something to eat yes at times it's warm. But for the amount this hotel caters for it's no surprise. We got a sunbed several times with no problem but mostly spent our time away from the hotel. The hotel is very clean and the cleaners are friendly and helpful. And I would recommend this hotel for it's location with everything around it

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“Let down by holiday quests”

Traveled with my 7 year old and we had high hopes but we're left disappointed. Firstly, don't book room 255 unless you don't plan to get any sleep. Looked perfect to start with, huge balcony but it's right by the stage and music blares until 11pm, then rude guests use the fire escape next to the r… more

Traveled with my 7 year old and we had high hopes but we're left disappointed. Firstly, don't book room 255 unless you don't plan to get any sleep. Looked perfect to start with, huge balcony but it's right by the stage and music blares until 11pm, then rude guests use the fire escape next to the room to get to the pool at 5.45 in the mornings waking you up with the loudest fire door opening I've ever heard. This is constant while people run down in the pitch black to reserve sunbeds. There's signs up to say no reserving beds and towels will be removed but honestly, by 7am, all beds have towels on. The pools are freezing cold in October, I honestly would never go to a hotel without heated pools in October after this experience. There is one lifeguard on duty who monitors the deep adult pool, telling kids off for using rubber rings in the deep pool yet no-one gets told off for playing ball despite the signs saying no balls allowed. Many parents seem to spend all their time sunbathing and not watching their kids which results in many adults and children coming under attack from children who think it's acceptable to constantly squirt you with water guns in the face The entertainment team is ok if you like men in pink tutus. They do kids and adult entertainment including alcoholic drinking games by the pool (hardly family friendly) The location is good, easy walk to the beach and shops, the dining staff are nice and food is ok, the middle counters seem to repeat the same dinner daily and then there's a few new options freshly cooked each night. The pool bar is ok, self service if you're all inclusive. I don't actually think anyone monitors this as plenty of people without bands were helping themselves to free alcohol. All in all we won't be returning, for a supposed 4star, the guests are letting this down massively. If I had travelled as an all adult group which there were a few of, I wouldn't have been impressed with the standard of guests.

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