H10 Conquistador

“Great fun with the family”

Lovely week in the sunshine, hotel is in a great location. We had a junior suite and the room was very spacious, easy access to the three pools (one heated, toddler pool and large unheated one). Service was great, and plenty of choice in the restaurants. Definitely recommend!

“10 Night Holiday in Conquistador”

Second visit to Conquistador, will be back again soon. On this occasion we went Privilege, which I think is worth doing to get the most out of the Hotel. Whilst we spent most time by the Adults only pool we ended every day on the 6th floor for drinks. The buffet is good, the restaurants are very ni… more

Second visit to Conquistador, will be back again soon. On this occasion we went Privilege, which I think is worth doing to get the most out of the Hotel. Whilst we spent most time by the Adults only pool we ended every day on the 6th floor for drinks. The buffet is good, the restaurants are very nice aswell. All staff are happy to help when needed. We will be back

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“H10 Conquistador Hotel Review”

Overview I have just returned from 7 nights at the H10 Conquistador in Tenerife and have enjoyed my stay overall. The hotel presents a mix of some very good strengths, and some weaknesses, making it a very good option for a holiday. However for me, it was not quite the standout experience I had ex… more

Overview I have just returned from 7 nights at the H10 Conquistador in Tenerife and have enjoyed my stay overall. The hotel presents a mix of some very good strengths, and some weaknesses, making it a very good option for a holiday. However for me, it was not quite the standout experience I had expected, following reading so many highly positive reviews on here. Everyone has different opinions and that is what the world needs, here are my findings after a week’s stay in October. Food Strengths * Buffet Variety: The buffet offered an impressive selection of dishes, catering to a range of tastes and preferences. I never struggled for choice at breakfast or evening meal. The food was tasty and varied and I enjoyed my meals. * Quality: Ingredients appeared fresh and well-prepared, contributing to an enjoyable dining experience. Weaknesses * Temperature Issues: Many dishes in the buffet weren’t served as hot as they could be, which detracted from the overall enjoyment. * Service Attention: Staff in the buffet area lacked some attentiveness. While drinks were quickly offered upon seating, follow-up service was inconsistent, often requiring guests to ask for refills or attention to cleared plates. This could be easily fixed by having more staff available. * Repetitive Music: The background music was limited to a small playlist, leading to monotony. By the end of the stay, it felt overly familiar and could easily be improved with more variety. Rooms Strengths * Cleanliness: Rooms were consistently clean, contributing to a comfortable stay. I couldn’t fault the room. Weaknesses * Shower Drainage: Although the powerful shower was a great highlight and has actually made my own power shower at home feel inadequate!, the shower rated often overflowed due to slow drainage, which could be inconvenient. * Shower Basket Design: The shower basket had large gaps, making it ineffective for holding toiletries, leading to items falling into the shower tray. Pool Area Weaknesses * Sunlight Access: The hotel design limited sun exposure in various pool areas, resulting in shaded loungers for significant parts of the day. Whilst this isn’t something that can be changed, it is frustrating. * Bed Reservation Issues: While there was a policy against reserving loungers, enforcement was inconsistent. This led to frustration, as guests often had to join the early morning rush for sunbeds, creating unnecessary competition. People reserved beds at 8am and didn’t use them. One day out of my 7, I saw the life guards remove towels as per hotel policy but this was not consistent and it meant you couldn’t guarantee a bed each day unless you wanted to join the RUN at 8am when the barriers were removed. Staff Weaknesses * Rude Attitude: A small minority of staff members exhibited unwelcoming and rude behavior, which was disappointing. For instance, one female waitress at the snack bar/steak restaurant consistently make us feel as though we were an inconvenience, making interactions feel uncomfortable. Some staff do not come across as welcoming or friendly, they, in fact, come across as rude. This is a small minority but it does hugely affect your stay. Other Weaknesses *Booking system: Some staff (again at the snack bar) are unnecessarily relentless with the booking system which isn’t clear to follow or understand. They are rude when you question it (because you don’t understand it!) and make a huge deal about you booking on the app for a snack bar that never has more than 5/6 tables taken up. There is always space there yet the are insistent on you using an online system to present your room number which they then write down onto a piece of paper. It is strangely baffling but something you ‘have to do’ otherwise you will be faced with a rude interaction from certain staff. *Activities: Fantastic activities and decorations for the children to enjoy, particularly for Halloween. Overall Impression While I enjoyed my stay at the H10 Conquistador, it fell short of the “amazing” experience that many reviews suggested. Several minor but fixable issues impacted my overall satisfaction. With improvements in service attentiveness, music variety, and staff demeanor, the hotel could significantly enhance the guest experience. Despite its drawbacks, it’s a strong choice for guests, but be prepared for some inconsistencies which do affect your stay.

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“Overall a good stay, ‘okey’ food, some of the best and nicest people!”

The best part of the trip was without a doubt the FotoEventi group, they were amazing (a very special thank you to Valerio and Sebastian, who were so very nice and helpful always!) I loved the entertainment, always made me smile, and dance a little bit The food was overall okey, not very warm.. i… more

The best part of the trip was without a doubt the FotoEventi group, they were amazing (a very special thank you to Valerio and Sebastian, who were so very nice and helpful always!) I loved the entertainment, always made me smile, and dance a little bit The food was overall okey, not very warm.. i found plastic once (when i showed the cook, she just shrugged and said that the food came in plastic), my steak was raw twice in a row (same steak) and some of the cooks never once gave me a smile.. the waiters on the other hand, were so very nice. The receptionists were smiling and mostly always said hello, but some of them were pretty dismissive when we were asking about different things Room service were so nice! Though it was not very clean when we came the first day.. The guards outside were always saying hello, even when you passed them a thousand times, they were very friendly and smiling

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