H10 Conquistador

“Amazing”

I had originally not booked this hotel, and moved to it after a horrendous 24hrs in another, and WOW it was the best decision I had ever made. This hotel was spotlessly clean, the food was amazing with a huge variety, the staff were so friendly and welcoming. The rooms were beautiful, and we were l… more

I had originally not booked this hotel, and moved to it after a horrendous 24hrs in another, and WOW it was the best decision I had ever made. This hotel was spotlessly clean, the food was amazing with a huge variety, the staff were so friendly and welcoming. The rooms were beautiful, and we were lucky enough to have a sea view. I honestly think if we had not found this hotel that saved our holiday, we would have just flown home. I am 4 months pregnant and I didn’t once question the cleanliness or food. We were all inclusive, so we booked the onsite steak restaurant, i had informed them i was pregnant and needed my steak well done, normally it would still be served medium rare but they listened and it was AMAZING. They have strict rules of no drinks and no smoking near the pool and it was so refreshing. There are multiple pools, some warmer than others but great for kids. I would 1000% come here again, what a great and accommodating hotel.

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“Exceeded expectations”

Great hotel, excellent location right on the beach with short walk to shops, bar’s etc. We stayed in Privilege room which gave us access to 6th floor sunbathing area and lounge. Great selection of self service drinks available in lounge and also the small bar in middle of sunbathing area.. Further … more

Great hotel, excellent location right on the beach with short walk to shops, bar’s etc. We stayed in Privilege room which gave us access to 6th floor sunbathing area and lounge. Great selection of self service drinks available in lounge and also the small bar in middle of sunbathing area.. Further bonus of server coming round with trays of nibbles mid afternoon which were all very tempting. Tried the 3 speciality restaurants, steak house. Italian and Japanese. All very good but the Japanese stole the show in our opinion. After a few mornings going to main buffet breakfast room we tried the Privilege breakfast room where it was table service. That to was excellent and we went there for breakfast the rest of our stay. Staff in all areas were very friendly and helpful. Also hotel went over and above expectations with their Halloween decorations and entertainment. We will definitely be returning

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“Noisy hotel”

The hotel has many good qualities such as good position , very helpful staff , wide selection of food and varied selection of evening entertainment etc . This was not my first visit here but my problem is the " entertainment staff " during the day seem to believe playing non stop music is what cus… more

The hotel has many good qualities such as good position , very helpful staff , wide selection of food and varied selection of evening entertainment etc . This was not my first visit here but my problem is the " entertainment staff " during the day seem to believe playing non stop music is what customers want when in reality we want some peace and quiet to soak up the sun , relax and read my book. On one afternoon there was 4 different speakers playing different styles of music . I did ask one "entertainer " if the music could be turned down which ended in a row with me being accused of disrespecting the girl. I pointed out that she was not showing any respect to the the guests there . I did end up speaking with a very helpful customer relations manager who did firstly agree I was not the only visitor to make such comments . The situation did improve for a while but gradually got back to the original levels . I have to say I was not convinced to return to this hotel following other stays here . Its a shame really but at least I took some earplugs with me on this holiday. I did visit other hotels in the area where I could stay on future holidays .

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