Description
Facilities: The hotel was modernised in 2023. Guests have a choice of 308 rooms, including 271 double rooms, located in two 3-storey buildings with lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service, cash machine and drinks machine ensure a comfortable sta… more
Location: This hotel is an ideal destination for both business visitors and sport enthusiasts. The hotel is centrally located and is just a 5-minute walk from various coves and the beach promenades. There are various shops, bars, restaurants and nightclubs in the immediate vicinity. Links to the public transport network lie within walking distance of the hotel (200 m) and can be easily reached on foot.
Meals: The dining area includes a café. The restaurant has air conditioning and high chairs for children. Catering options include bed and breakfast, half board, full board and all-inclusive. Diet meals, gluten-free meals and lactose-free food can be prepared on request. Alcoholic beverages are available.
- Entertainment
- Entertainment for adults
- Casino
- Entertainment
- TV lounge
- Pool table
- Dartboard
- Games room
- Shops in hotel
- Aerobics
- Parking
- Parking
- Parking near the hotel
- Services
- Kids' club
- Indoor pool
- Kids´ club
- Breakfast room service
- Room service
- Reading room
- Safe
- Newspapers
- Car hire
- Cash machine
- Foreign currency exchange
- Fax / Photocopier
- Luggage storage
- Wake-up call
- Sale of tickets
- Gardens
- Library
- Public bathroom
- Sun terrace
- Terraces
- Sale of tours
- Hairdressers / Beauty salon
- Security service
- Barbecue
- Hair dryer
- Club
- Banquet and event room
- Bike rental service
- Medical service
- Vending machines
- Wedding service
- Board games
- Kids´ playground
- Play area
- Cot
- Heated pool
- Hair salon
- Medical centre
- Serviced office
- Conference centre
- Meeting rooms
- Restaurants
- All-inclusive restaurant
- Buffet restaurant
- Restaurant with diet menus
- Restaurant with barbecue
- Restaurant with breakfast buffet
- Restaurant with high chairs
- Gym and SPA
- Spa
- Gym
- Wellness area with massage service
- Turkish bath
- Jacuzzi
- Sauna
- Jacuzzi
- Bars
- Pool bar
- Coffee shop
- Café bar
- Bar
- Tea and coffee in common areas
- Swimming pools
- Full spa
- Recreational area
- Children’s pool
- Sunbeds
- Other
- Air conditioning
- Heating
- Additional services
- Laundry service
- Daily room cleaning
- Laundry
- Tumble dryer
- Dry cleaning service
- Lift
- Reception
- 24-hour reception
- Concierge service
- Multilingual reception staff
- Porter service
- Smoking
- Smoking areas
- Wi-Fi
- Complimentary Wi-Fi
- Children
- High chair
- Activities
- Tennis court
- Water sport facilities (on site)
- Snorkelling
- Mini golf
- Table tennis
- Diving
- Golf course
- Accessibility
- Wheelchair-friendly facilities
- Wheelchair-friendly access
- Minimum registration age without supervision
- 18
- Deposit:
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Very good
Based on 3123 reviews
Location
Quiet in the room
Rooms
Service
Value for money
Cleanliness
This accommodation stands out for being in the heart of Playa de las Americas
Showing 4 featured reviews out of 3123 TripAdvisor reviews
P
Pak105
Edinburgh, United Kingdom
09/01/2025
“holiday with friends.”
lovely staff, easy place to be, great choices in restaurant, lovely ambience, great pool area. Just so.nic such great staff.
K
Katyhenry82
York, United Kingdom
29/12/2024
“Fabulous!!!”
We stayed here all inclusive for 10 nights. The food was amazing so much choice. The staff were all so helpful and friendly. But the entertainment staff were on another level, I cannot thank them enough, my 9 year old daughter had a fantastic time dancing, singing, playing games getting involved an… more
R
Rohit S
23/12/2024
“Great holiday in a great hotel in a great location”
Our second time holidaying in Tenerife. We came back because we had such a good time the first time in Hotel Alexandre Troya. We tried Hotel Alexandre Gala this time, and they exceeded our expectations so much! The service was great, night entertainment was fun, facilities were fantastic. But what … more
M
Mahdi H
30/12/2024
“Great place for family holiday”
good and friendly personnel, lively atmosphere, nice evening entertainment programs, big restaurant, pretty clean rooms, nice for families, decent location, close to the beach, supermarkets, pharmacy, restaurants, shopping center, Siam park and Siam Mall.
The reviews shown have not been verified. Viajes El Corte Inglés, S.A. does not guarantee that they correspond to real users of the service nor does it assume responsibility for their content. More Info