Alexandre Hotel Gala

“Lovely hotel, great entertainment”

We are on the final day of a five day stay the Alexandre Gala hotel. All I can say is I genuinely don’t understand any negativity relating to this hotel. I always tell it how it is so here goes… The hotel is located only 20 minutes from the airport, however the passport control issue Tenerife at t… more

We are on the final day of a five day stay the Alexandre Gala hotel. All I can say is I genuinely don’t understand any negativity relating to this hotel. I always tell it how it is so here goes… The hotel is located only 20 minutes from the airport, however the passport control issue Tenerife at the moment is crazy and we waited around about an hour and a half just to pass through! We arrived late having missed dinner but it was very kind of the hotel to have left us a bag with ham and cheese sandwiches, fruit and water, which was much needed at nearly midnight! The hotel is in a fantastic location, just off the beach, and literally over the road from Veronica’s strip with the world famous Lineker’s bar basically just outside of the hotel on the right hand side. The hotel is nicely decorated with a modern feel and is immaculately clean, certainly one of the cleanest hotels we’ve stayed in. I did not see a single cockroach when I was there, as per some of the other reviews. There are two decent sized pools and a small children’s pool tucked away at the top terrace area. There are ample sunbeds with some bigger beds and plenty of parasols. We went during half term in October and had no problem getting any sunbeds and there were plenty free even later in the day. The hotel felt nicely busy with plenty of families - British, French, German and Spanish. It became more busy halfway through our trip coinciding with the break up of the schools and other than one extremely busy night at dinner where the poor people who had turned up later had to queue for half an hour, everything seem to work really well. The staff are friendly but I honestly think a lot of this had to do with my wife I and my son trying to speak Spanish at every opportunity. It just disarms the locals, remember you are in their country after all., The food: Breakfast was standard for any hotel in an all-inclusive. My only disappointment was that there were only hashbrowns available on one of the days. The other days they had those circular fried potato things. The coffee and fruit juice machines were fairly nice and relatively quick. On one of the days two out of the four of the coffee machines were not working so it caused a bit of chaos but in fairness the staff were fairly quick to try to. I would rate breakfast 7.5/10. Lunch was again a good standard with a decent variety. On one of the days however there was a chef cooking up fresh hamburgers which were absolutely delicious. Lovely fresh ingredients with high-end burger patties! On one day there was even carpaccio beef. Lunch was 8.5/10 overall. Dinner was also pretty good with a different theme for each evening. My favourite was the Asian night with traditional Chinese foods including soup. Every evening there was a nice soup or two and selection of breads. There was plenty of choice to suit young children and two grill stations with a fish and meat. It may have been because it was out of season, but at times the chefs were generally only grilling what you specifically requested ie how many pieces of pork or fish etc at times this slowed things down a little bit but I guess prevents wastage which is always a good thing. There were also little individual salad dishes and small bowls which for the Asian nights had delicious tuna and salmon sashimi. Everything was really tasty and I enjoyed it. I would also give it 8.5/10. I would say the food overall was up there with some of the best places we have stayed at, perhaps not the very best we’ve had but absolutely doable for 5 to 7 nights away with your family. The hotel has a large Spa but unfortunately this is not included with all inclusive, there was a deal that it was €17 for two people but because my son could not use it, it is for age 16 and up we never used it. This is a shame that it is not included, as it looks extremely well equipped. The hotel has a large size gym with the range of equipment which although is fairly dated was enough to get in a session every day. There were two benches flat and incline, lat pulldown/ row machine, single cable machine, plenty of bars and plates, however the dumbbells were only from 5 kg – 12.5 kg perhaps they could invest in some heavier ones. They were also a quad machine and a machine to work hamstrings. There was no football pitch or tennis courts at this hotel, (which I guess is unusual that you don’t find that), it was a little bit of a shame as we would’ve liked to have had a kick around. The entertainment reps were very friendly and always on the go. They weren’t pushing anybody to join in with things but we’re very welcoming. I got involved with a table tennis tournament, archery which was really fun and my son did some of the activities. The evening entertainment this hotel was really really good! Up there with some of the best we’ve had during family holidays. There was a band who were fantastic playing rock covers, and a Michael Jackson performer who was absolutely brilliant as well as a humorous magic/stunt double act which was also pretty good. The kids mini disco was well run and all of the children seem to enjoy it. There were plenty of children here given that it was October half term. The drinks at the bar were nice, with a really lovely local Spanish lager. Aperol and some other cocktails were not included on the inclusive but mojito, piña colada et cetera all underwear very tasty. The weather for us was pretty good, with only a few hours of cloud here and there generally it was as high as 23° And was really pleasant. The rooms were size and were fairly modern. The beds were comfortable. The shower was decent enough. The check-in process at the hotel was prompt and the staff were friendly, again every single person appeared to appreciate us attempting to communicate in bits of Spanish. I can really find much to be negative about this hotel and I believe you can often tell from the way review is written that some people are overly negative and want to have a whinge…. The hotel definitely constitutes the four star rating, which is consistent with all of the other four star places we’ve stayed at. As I read in previous review, “come away have a good time and don’t sweat the small stuff”. I would really recommend, learning how to drinks in Spanish and using a few words here and there as it seems to go along way. All in all, I would definitely come back here for a short break, and I would recommend an October trip to Tenerife as it is delivered everything we wanted and more.

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“Nice Hotel”

We're wrapping up a one-week stay at Gala, and we’ve had a wonderful time! Don’t be put off by the negative reviews—our experience has been very positive. We booked a full-board package, which provided plenty for us. Remember to consider the value you're getting for what you've paid! Food and Dini… more

We're wrapping up a one-week stay at Gala, and we’ve had a wonderful time! Don’t be put off by the negative reviews—our experience has been very positive. We booked a full-board package, which provided plenty for us. Remember to consider the value you're getting for what you've paid! Food and Dining There’s a rotating menu theme each night—Eastern, American, European, etc.—and we've always found something enjoyable to eat. The duck was especially delicious! A small note on the live cooking station: we did notice some undercooked chicken, likely because it’s grilled to order and can sometimes feel a bit rushed. As for breakfast, we were very pleased. The selection includes a variety of eggs, cheeses, local meats, fresh fruits, yogurts, and more. It’s a great start to the day and more than enough options for anyone. Pool and Facilities The pool area was a highlight. There’s a dedicated kids’ pool, and another pool with a depth of 1.8 meters where we spent most of our time. The music around the pool was just right—not too loud, providing a pleasant background atmosphere. Sunbeds were plentiful, and we never had trouble finding one. Our room was spacious, clean, and modern; we had no complaints at all. Location and Cleanliness The hotel is well-maintained, in a great location close to the beach, shops, and restaurants, which made it easy to explore the area. Staff Responsiveness We did experience one unfortunate incident: our daughter had an accident during an evening meal. While the staff response that evening was a bit slow, we spoke with hotel management and the head chef the next day. They took our concerns seriously, listened to our suggestions, and reassured us that they would consider improvements to prevent similar issues in the future. Their openness and willingness to address our concerns made a big difference, and we appreciated their commitment to guest satisfaction for which we Thank. Final Thoughts Relax, unwind, and remember—you’re on holiday! Enjoy the experience without sweating the small stuff. We certainly did!

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“Nice Holiday Hotel”

The Hotel Gala caters for families, young adults and retirees (us); from many different countries and backgrounds. The hotel is spotless and tries to have something for everyone. It is in a very central location with a wide range of bars, clubs and restaurants nearby. Most staff were friendly and h… more

The Hotel Gala caters for families, young adults and retirees (us); from many different countries and backgrounds. The hotel is spotless and tries to have something for everyone. It is in a very central location with a wide range of bars, clubs and restaurants nearby. Most staff were friendly and helpful, though some restaurant staff appeared to be under severe pressure. The facilities at the hotel are excellent and we really couldn't fault them. We intended to try the spa, but got sidetracked with beach massages. The evening food was not really to our liking, even the themed food was a little bland. Buy hey, they had a lot of different nationalities to try and please and made a big effort with the range on offer. Anyway, we ate out most evenings and sometimes had lunch in the hotel. The evening entertainment far exceeded our expectations, so much so that we returned to watch it many evenings. (Normally, when we eat out, we stay out.) Our only issue was that the evening bar service could be slow. A shout out to Claudia, who always had a smile on her face, no matter how busy. Hotel Gala is in one of the most lively areas of the Canary Islands. It is very reasonably priced for what it offers and attracts a wide range of clientele. If you're looking for a quiet holiday, with no noise or distractions, maybe it's not for you. Having said that, it is very well run and we enjoyed watching the many activities. We also slept well, apart from minor disturbances on one night. If you're open to holidaying with many nationalities, with a friendly vibe; why not give it a go?

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