Hotel Stil Los Gigantes - Adults Only

“Amazing stay yet again”

Just returned from yet another fabulous holiday at the tui blue hotel A huge shout out to Jes'us on reception for a lovly warm welcome,great sence of humour and making our stay as special as the last one. Restaurant staff were amazing,friendly,attentive . Food was phenomenal with plenty of choices… more

Just returned from yet another fabulous holiday at the tui blue hotel A huge shout out to Jes'us on reception for a lovly warm welcome,great sence of humour and making our stay as special as the last one. Restaurant staff were amazing,friendly,attentive . Food was phenomenal with plenty of choices every day. Room was lovely and clean with a very welcoming bottle of bubbly in our fridge Cleaners are always happy and friendly, they did an amazing job of not just cleaning but making sure we had enough towels,toiletries . Thankyou all again! Looking forward to next time.

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“3rd visit”

This was our 3rd visit, the last visit was March this year and the 1st visit was October last year. I emailed before to ask for a high floor. I know this is not always a given but was given a 1st floor. I asked for a high floor and was told to come back the following morning. Came back was told to … more

This was our 3rd visit, the last visit was March this year and the 1st visit was October last year. I emailed before to ask for a high floor. I know this is not always a given but was given a 1st floor. I asked for a high floor and was told to come back the following morning. Came back was told to come back the following morning. Ended up keeping the room. It was fine but we prefer being higher. The biggest annoyance here is the queuing of the sunbeds. But this is the guests fault. When I came in March the queues were not as bad. A lot of repeat guests were there when I was there and the “system” is get down super early, line your towels up and sit down and wait for the doors to be open. I was coming down just after 7am every day so I never got any rest. The food could have been better. Some nights were better than others. One night it said rabbit was on so we ate out that night. However the beef, the paella and chicken curry were all lovely. For breakfast the omelettes were great and there was a good selection. However the coffee and orange juice need improving. Service at lunch was slow. Lots of staff seemed to just be waiting around not doing anything but then it would take ages to get served. Apart from the negatives it is a lovely chill out and I can see why guests return every year. The staff are an asset to the hotel. Entertainment wasn’t too bad. There was a pool party last year what happened to those? I heard they were stopped as too many guests complained. This was a highlight last year and I know many TUI Blue hotels have them. Also checking in was really fast and we arrived late and a cold plate and drink of choice was provided for us. Our room was always cleaned to a high standard. Also it was good to see the gym now has air conditioning. Would I go back? Not sure. Maybe if I got a good deal.

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“4th Visit in 3 years”

Our 4th visit and 2nd this year. A great location with fabulous views. We book a village view as the sea view rooms get too hot and we found you can’t use the balcony at certain times. Most village views have a partial harbour and sea view especially if you are on a high floor. Every time we visit… more

Our 4th visit and 2nd this year. A great location with fabulous views. We book a village view as the sea view rooms get too hot and we found you can’t use the balcony at certain times. Most village views have a partial harbour and sea view especially if you are on a high floor. Every time we visit we ask for a high floor and each time we are allocated a low floor and generally have to wait 24/48 hours to get a high floor room. Our first room allocation 3026 wasn’t great. The room had seen better days, furniture was worn and bathroom was very shabby, the floor of the shower was very worn and not terribly clean. Laminate floor was badly chipped definitely not 4 star standard. We moved rooms 2 days later to 8008 which was much better, however the shower cubicle could have done with a thorough steam clean. There was also a weird smell at certain times when the shower was used. The hotel is showing signs of wear and could do with some updates which lets it down more 3 star than 4 star. The hand dryer in the ladies toilets by the pool hadn’t worked properly in the 4 times we have been there. There is still a faint sewerage smell at certain times of the day in the ladies pool bar toilets. What makes this hotel is the food and the staff. The restaurant is big and has various food station areas with a great variety of food. A special shout out to Aylene for her excellent customer service and great personality. You would have to be extremely fussy if the food at the hotel doesn’t suit you. What lets the restaurant and indoor bar/entertainment area down is the lack of air conditioning. There is air conditioning in these areas but the hotel doesn’t use it preferring to open windows which doesn’t work! The choice of activities is really good. We did keep fit classes, aqua fit, dance classes, quizzes, wine tasting, cocktail making, guided walk. So many activities. A special shout out to Endija and Carla. We laughed at the 7.35am rush for the opening of the pool at 8.00am. Life it way too short to make this a priority on my holiday. Perhaps those people have nothing else in their lives to think about but this daily activity. Pool towels are provided for a 10 euro deposit which you get back when you return them at the end of your holiday. Towels can be replaced on a Mon/Weds/Fri. Despite a few criticisms we hope to visit again next year.

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