Pets not allowed Check-in time starts at 3 PM Check-out time is noon.
Guests are required to show a photo identification and credit card upon check-in. Special requests are subject to availability and may incur additional charges.
Know Before You Go Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for in-room wireless Internet: EUR 20 per week (rates may vary) In-room safe fee: EUR 3 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes The charges below are included in your overall room price: New Year's Eve gala dinner fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. Renovations and Closures The property will be renovating from 08 October 2018 to 31 January 2019 (completion date subject to change). The following areas are affected: One of the swimming pools Swimming pool During renovations, the resort will make every effort to minimize noise and disturbance.
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Make yourself at home in one of the 432 air-conditioned guestrooms. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for in-room wireless Internet: EUR 20 per week (rates may vary) In-room safe fee: EUR 3 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The charges below are included in your overall room price: New Year's Eve gala dinner fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Sports/Entertainment: The outdoor area features 3 pools. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). Sun loungers are ready and waiting on the terrace. There are many ways to relax or stay active at the hotel, including tennis, bocce, crazy golf, archery, water aerobics, a gym and table tennis. Additional leisure activities include a kids' disco, live music and a dance club.
Very good
Based on 6903 reviews
Location
Quiet in the room
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Showing 5 featured reviews out of 6903 TripAdvisor reviews
3
362rossd
29/10/2024
“20th time and can't wait to come again”
We have returned from our 20th time at this fantastic hotel. And already have booked again for March. We have been coming Platinum since covid and once you have experienced it, there is no going back. Although, either way would be enjoyable as we did go AI For many visits. The improvements we not… more
S
Scenic64564715935
Leeds, United Kingdom
26/10/2024
“⭐️⭐️⭐️⭐️⭐️”
Brilliant hotel, lovely and clean and staff great! Defo recommend! Brilliant choice of food and great selection of all inclusive drinks. Entertainment staff were fantastic and got everybody involved. We specifically enjoyed the abba tribute band. Rooms spotless and cleaned everyday. ⭐️⭐️⭐️⭐️⭐️
J
jtw1952
Hounslow, United Kingdom
24/10/2024
“Excellent hotel ”
We have just returned from a weeks visit to this hotel and were thoroughly impressed from the moment we walked into the reception area.The area is strikingly magnificent and the reception staff couldn't have been more friendly and helpful. Our room was a good size with plenty of wardrobe space and … more
S
scooterparry
22/10/2024
“Sunshine, smiles, siestas & sun cream.”
This Hotel stay was just divine. Soon as you enter the building your breath is taken away by the layers of fauna displayed on all the layers of floors which take you to your room. Its great fun watching the glass elevator going up and down! Easy check in, Platinum all inclusive. Room was clean and … more
J
JohnandTrinaThanet
Kent, United Kingdom
17/10/2024
“Really nice hotel”
Stayed for a week with friends and had a wonderful week. Very clean hotel friendly atmosphere with friendly staff and entertainment staff. 3 pools loads of chairs and umbrellas. The food is as little same over and but the quality is great. Tennis court and a little mini golf course. Top quality dri… more