Pets not allowed Check-in time starts at 3 PM Check-out time is noon.
Guests are required to show a photo identification and credit card upon check-in. Special requests are subject to availability and may incur additional charges.
Know Before You Go Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for in-room wireless Internet: EUR 20 per week (rates may vary) In-room safe fee: EUR 3 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes The charges below are included in your overall room price: New Year's Eve gala dinner fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book. Renovations and Closures The property will be renovating from 08 October 2018 to 31 January 2019 (completion date subject to change). The following areas are affected: One of the swimming pools Swimming pool During renovations, the resort will make every effort to minimize noise and disturbance.
Extra-person charges may apply and vary depending on property policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Make yourself at home in one of the 432 air-conditioned guestrooms. Rooms have private balconies. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.
The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for in-room wireless Internet: EUR 20 per week (rates may vary) In-room safe fee: EUR 3 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The charges below are included in your overall room price: New Year's Eve gala dinner fee We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Sports/Entertainment: The outdoor area features 3 pools. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). Sun loungers are ready and waiting on the terrace. There are many ways to relax or stay active at the hotel, including tennis, bocce, crazy golf, archery, water aerobics, a gym and table tennis. Additional leisure activities include a kids' disco, live music and a dance club.
Very good
Based on 6903 reviews
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Showing 5 featured reviews out of 6903 TripAdvisor reviews
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ianpratt27
Peterborough, United Kingdom
04/09/2024
“Top Hotel - Lovely stay”
Hard to know where to start. Staff work really hard, cant fault the food or entertainment team. Rock night was awesome. Right on the beach, plenty to do with the mini golf, tennis, boules, ping pong. Would visit again in a heartbeat. Booked with Jet2 at a weeks notice, cant fault them at all... more
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abbywhigham
Scotland, United Kingdom
02/09/2024
“The perfect week stay”
This hotel is simply FANTASTIC. I stayed here with my partner using the all inclusive deal and felt like a real treat throughout our whole week. On arrival the reception team were friendly and helpful in assisting us where we could find food as we checked in pretty late and didn’t have time for d... more
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Tina C
01/09/2024
“Fantastic hotel and holiday”
We have just returned from a 10 day family holiday stay at this fabulous hotel. The rooms are spacious, well equipped and clean and whichever side of the hotel you stay in, there are fabulous views of the area. We were a group of 7 with ages ranging from 12 to 76 - and everyone enjoyed what th... more
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Sherry H
30/08/2024
“Great first experience in Tenerife”
It was our first trip to Tenerife and this hotel made it an unforgettable experience. Everything was just about perfect in it: food, entertainment, cleanliness, activities, professionalism, staff, etc. couldn't be better! All the staff were really friendly and helpful. All the events were very we... more
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U8559IWsamanthab
Mossley, United Kingdom
29/08/2024
“Honest detailed review”
Went with the intention to relax and we did indeed! It will be a honest review. Notes on the bottom for improvements. We was welcomed on reception by the wonderful Stefano. Honestly he was polite, professional and extremely helpful. Throughout our stay, we went to him for questions and he was t... more