Apartamentos Vigilia Park

“Great value for money”

We stayed here 18th-25th October for one week. We have been to the area several times and have stayed in Tamaimo Tropical down the road. I've always walked by Vigilia Park on the way to the Lidl and thought its not the best looking building. I looked more closely when we were looking to book and… more

We stayed here 18th-25th October for one week. We have been to the area several times and have stayed in Tamaimo Tropical down the road. I've always walked by Vigilia Park on the way to the Lidl and thought its not the best looking building. I looked more closely when we were looking to book and thought we would give it as go. We were very pleasantly surprised. Due to delays in the airport on arrival it was towards midnight when we arrived and we were given a very warm welcome by the man on reception. (and the cat) Told where we could get water if needed and shown how to get to our apartment. We had booked a one bedroom side sea view room. It was very spacious. Bathroom with walk in shower toilet and basin downstairs with a large living room and small kitchen area. Then upstairs the bedroom was on a mezzanine, comfortable bed, lots of wardrobe and storage space and another bathroom with a shower above a bath, toilet and basin. The view from the balcony was a full sea view with the mountains to our right. The kitchen had plenty of plates, small cups etc and had 4 rings on a hob. Kettle, toaster and coffee machine. However, no wine glasses or larger drinking glasses of any kind. No aircon which we were aware of and the ceiling fan was above the living area not the bedroom area so it was very hot at night. We only used the rooftop pool which is very deep so may not be suitable for children although there is also a small children's pool. It wasn't busy up there and we never had an issue getting beds no matter what time we went up there. There's a bar up there serving food and drinks and a sign to say only items purchased there can be consumed. I was over the moon that they had cider on draft. However, in the 7 days we were there the bar was only open for 3 so everyone was taking their own food and drink. I'm presuming this was a staffing issue. I most certainly will visit here again for a later in the year week stay but I wouldn't spend my main two week summer holiday here, mainly as we prefer an adults only holiday for that, nothing that the hotel did wrong. Overall a lovely stay and well worth the money paid.

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“Excellent value for money!”

Arrived about 10.30pm to a warm welcome from receptionist. We had booked a 2 bedroom side sea apartment and got upgraded to full sea view which was much appreciated. The apartment was great, spacious and clean. It had everything we needed apart from wine glasses. We knew no air conditioning before … more

Arrived about 10.30pm to a warm welcome from receptionist. We had booked a 2 bedroom side sea apartment and got upgraded to full sea view which was much appreciated. The apartment was great, spacious and clean. It had everything we needed apart from wine glasses. We knew no air conditioning before we came and the fans worked quite well. It has a couple of pools both were freezing and quite cramped around that area so we sunbathed on the rooftop which had amazing views and much more space. The location was great for us, 5 mins from Lidl and plenty of restaurants around. The area is hilly but we knew this before we went. All the staff were very friendly from reception to cleaning, we were there 5 days and cleaners came twice and made the beds and changed towels, left plenty of toilet rolls. Would highly recommend these apartments for couples/older families who want a good value break in a central location. Heads up our private taxi took about 40 mins but the buses are around 90 mins. Would definitely return. Thank you for a lovely holiday.

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“Value for money”

This hotel is very good value for money ,clean well equipped .cleaners do a good job when they come in to clean and reception staff are very friendly and helpful .Two pools one on the bottom and one on the roof we stayed with the bottom one as less busy .views are beautiful but very hilly we did so… more

This hotel is very good value for money ,clean well equipped .cleaners do a good job when they come in to clean and reception staff are very friendly and helpful .Two pools one on the bottom and one on the roof we stayed with the bottom one as less busy .views are beautiful but very hilly we did so much walking .Theres restaurants around but I wouldn’t say to much to do we got the bus in to las Americas snd Siam water park the bus stop is opposite and cost about £4 each .Beach is small with black sand but nice to visit .Lidl very close which we found very handy all in all a good choice for a holiday .

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“Vigilia park apartments”

Arrived late to vigilia apartments and was greeted by a lovely man on reception, you have to walk through a selection of shops to reach the reception area. Apartment was spacious but the smell of the drains is quite overpowering at times, we knew the apartments didn't have air con but didn't expec… more

Arrived late to vigilia apartments and was greeted by a lovely man on reception, you have to walk through a selection of shops to reach the reception area. Apartment was spacious but the smell of the drains is quite overpowering at times, we knew the apartments didn't have air con but didn't expect how hot they get 1st nights sleep wasn't a sleep it was far too hot was up all night Went to reception next morning for a lend of a fan, they left us one in the room thankfully - it was a game changer for sleeping at night! JET2 REP arrived the next day we asked was there a hotel in the area we could use as the pool in vigilia park was far too deep with no shallow end, she informed us it was £55 each all inclusive for one day for another hotel, no way we payin that! We meant can u go into another hotel just to use the pool and maybe buy lunch or drinks etc but nowhere seems to do that apparently! POOL Pool is 1.65m deep no shallow end there is a surround that's 0.35 u can dip your feet into, we were totally disappointed. There's was two lifeguards in the 2 weeks we stayed and both very attentive of their job, Sebastian was lovely always spoke to us and waved when we left and helped us with the umbrella etc we also noticed he was a true gentleman who opened doors for fellow staff and carried heavy stuff to help staff at all times he's a credit to the hotel! Upstairs are the pool was 1.75m deep so again no use to us!!!! We didn't use the 4th floor area at all we stayed downstairs. Snack bar and bar upstairs, snack bar ends at 4pm We walked around the area outside our hotel and other pools in other hotels across the street were all the same a couple of steps into the pool and then it was really deep on the last step, a lot of people in our hotel never went in the pool all sayin it was far too deep ROOM We booked a sea facing room and yes the view was beautiful with a mountain to the right of us. The apartment had a double bed ( really comfy) with wardrobes and a bathroom upstairs ( smell of sewers in this bathroom was overpowering really bad to the point we wer heaving, we didn't use it kept door closed and window open whole duration of the stay) we did say at reception twice and was told they'll send the cleaners in but nothing was fixed. downstairs was a bathroom with shower and toilet and sink , a sofa bed ( so uncomfortable to sit on we sat on balcony most of the time) table and chairs, kitchen with an elec 4 ring hob, toaster, kettle, plates cups glasses, cutlery, a big pot, 2 frying pans, fridge and decent sized freezer, microwave.... But no oven which is ridiculous! No cooker hood so when we were cooking condensation was building and dripping off the cupboards! Balcony is a raised tiled balcony for some reason CLEANING OF THE ROOMS we arrived late the Thurs and cleaners wer at our door next morning at 9.05am... We hadnt used anything so didn't need anything, they next came to door on the Monday then nothing to the Friday, that was it we cleared our own bins and took towels and all to them to replenish , our floors in apartment was leaving our feet black with the dirt on them In 2 weeks of our stay the cleaners called in 4 times in total our apartment floors wer black. BUS STOPS We went a day to Las americas and you can get the 477 or the 473 and it took us an hour and 20mins, was a lovely bus ride to be fair cost us €16.90 return for two ppl. LIDL Lidls is a 5min walk, when u exit the hotel and shops turn right and you will see it. The whole of Puerto de Santiago where we stayed is mad steep hills, lovely place but we walked down and got the bus back for a few euros lol TAXIS Taxi rank just outside the hotel aswell to the right, we went a scoot into gigantes and was only €4.25 one way, gigantes was beautiful, you can also walk it , all hills down and the harbour is there aswell where we done a boat trip a day

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