Best Jacaranda

“Another pleasant stay”

This was our third visit to the Jacaranda. You may note from my previous reviews that there were some disappointments but not serious enough to rule out another visit. The hotel gets the important things right. Other reviews have mentioned that it is looking a little tired but it wasn't an issue… more

This was our third visit to the Jacaranda. You may note from my previous reviews that there were some disappointments but not serious enough to rule out another visit. The hotel gets the important things right. Other reviews have mentioned that it is looking a little tired but it wasn't an issue for us and perhaps reflected in the pricing. We would have had to spend considerably more to stay at most other 4 stars in the area. Last time, we had issues with a lengthy check-in queue but it was fine this time ...still no welcome drink, though! Food was still of a good standard and variety. A new niggle was the breakfast coffee machines. There are plenty of them but always a few not working and different models. It meant that trying to obtain a reliable standard brew was something of a challenge. It would help if staff kept an eye out and closed up the ones that weren't working. It would save a lot of frustration. I must say that the vast majority of staff were very friendly and hard working. A special shout out to Greta who seemed blessed with an amazing memory for drinks and room numbers!

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“Great hotel, nice food.”

I went with my 23 year old daughter and thoroughly enjoyed ourselves. We only went for 5 nights. There’s only two things I would recommend - 1. We are vegetarian so would highly recommend there be a veggie section as an alternative to the main. They did this for people on a diet so why not us? 2… more

I went with my 23 year old daughter and thoroughly enjoyed ourselves. We only went for 5 nights. There’s only two things I would recommend - 1. We are vegetarian so would highly recommend there be a veggie section as an alternative to the main. They did this for people on a diet so why not us? 2. They really need to get their reservation of sunbeds sorted out. We were sitting there in an awkward place and there were about 10 sunbeds reserved in a row and it was nearly 12 before anyone of the 10 appeared. We do not think this is acceptable, considering there are signs all over the place that this isn’t acceptable.

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“Exceeded our expectations”

I don’t usually write reviews but hoping this may benefit someone. Shortly before arriving I noticed all the negative reviews and nearly changed hotels but glad I didn’t. Stayed for 14 nights all inclusive. 2 adults and 2 kids (8&2) in a family room with pool view. Rooms —> Rooms are large and … more

I don’t usually write reviews but hoping this may benefit someone. Shortly before arriving I noticed all the negative reviews and nearly changed hotels but glad I didn’t. Stayed for 14 nights all inclusive. 2 adults and 2 kids (8&2) in a family room with pool view. Rooms —> Rooms are large and air con works a treat. Yes the rooms could do with an upgrade however the beds are comfy and maids come in and clean / change towels etc daily (unless you tell them not to of course) We had a shower over bath which worked well for us as a family where some of us prefer a bath to a shower so good to have the option. We originally stayed in block B but having requested a quiet room (we like an early night every now and then) it was soon apparent this wasn’t the block for us due to the entertainment from the next door hotel being outside and right next to our room. We spoke to reception and they moved us to block D which we appreciated to get a good nights sleep, without having to wait for the other hotels entertainment to finish. Being in block D gave us the afternoon sun too which was lovely. Food —-> Your typical all inclusive food but what I will say is having had 3 other holidays this year, the food was the best we’ve had this year. Going into week 2 it became repetitive but the restaurant and choice is vast so you won’t go hungry. We did eat out a couple of times but this was because we were out already rather than us feeling like we had to which can happen usually when we are away for a long period. Breakfast in our opinion was by far the worst with no ‘edible English’ sausages making putting together a ‘fry up’ impossible. At lunch times the snack bar has available everything you could want or you can go into the restaurant for more choice. Although some machines drinks can be flat its great to have the self service option and the drinks on offer once you found out what they are, were a good choice. I don’t reckon much to the cocktails, too sweet for me but the beer and spirits were to our liking. If we fancied a cocktail we paid for one from their premium cocktail list. €3 for AI guests and they were well worth it. Water to fill up your bottles is also available for all inclusive guests. The ice creams on offer on the all inclusive is a good selection. Not just your usual ‘tubs’ proper nestle cornettos are available which are lovely. Entertainment —-> FANTASTIC. Our kids loved the mini disco and although we missed a couple of nights, when we did stay to watch the entertainment afterward it was of a great standard for the hotel. We’ve certainly seen worse. Well done to the entertainment team who are really engaging with the kids and are fantastic round the pool throughout the day We go away this time of year every year, always to the canaries. This is the best food and entertainment we have ever had at Halloween. The hotel and staff out did themselves. Fantastic decorations, Halloween themed food, terror of tunnel, all finished off by an incredible Halloween show. Well done to all. Best Halloween we’ve had in the canneries for some years. Fantastic location. Land train just around the corner. Free bus to Siam mall and Siam park just over the road. Beach 5 minute walk away and loads of bars / restaurants and shops on your door stop. We will definitely return with our family again. Thank you for a great stay!!

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“OUR STAY FOR 10 DAYS .”

All ok , You pay for what you get , Hotel a bit tired, staff are lovely, food is 7 out 10 , location 10 out 10, room is standard, cleaned everyday, entertainment okish, no complaints to be honest, just a typical holiday Hotel, exactly what you would expect, ok for families or couples.