Pirates Village

“what a amazing place”

my 4 year old boy & myself had the best time at pirates village, the children’s entertainment is amazing, everyone that works there is so friendly . my son loved the kids club & all who worked there. the food was great with plenty to choose from , can’t wait to go back xxx

“Perfect family holiday”

Hotel is STUNNING! Rooms are clean and the pool with slides are great! We spent 1 week here between 29th September- 6th October. Basic all inclusive buffet style dining as expected. Children’s evening show/entertainment was a little OTT on some nights as an adult I found it a little much myself but… more

Hotel is STUNNING! Rooms are clean and the pool with slides are great! We spent 1 week here between 29th September- 6th October. Basic all inclusive buffet style dining as expected. Children’s evening show/entertainment was a little OTT on some nights as an adult I found it a little much myself but apart from that WHAT AN EXPERIENCE! Would definitely recommend to people with children aged 5 and over! Friendly staff throughout the hotel.

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“Family of 6”

We got a great deal at this hotel, and we probably got what we paid for. The kids had a great time, with a variety of pool areas to suit all ages, and slides too. My oldest however was very disappointed in the lack or pirate activity during the day. The online promotional material shows a much bett… more

We got a great deal at this hotel, and we probably got what we paid for. The kids had a great time, with a variety of pool areas to suit all ages, and slides too. My oldest however was very disappointed in the lack or pirate activity during the day. The online promotional material shows a much better daytime programme. No mermaid lessons as advertised, foam machine was broken so no foam party, and they found kids club boring. Thankfully, like most kids, a pool and the opportunity to make friends is enough to keep them happy! The evening entertainment was fab! My youngest daughter loved the mini disco, and the pirate shows were amazing! Very talented performers, who were amazing with the children. However, we found having a whole evening with no entertainment at all a little disappointing. Of course the.., y need a day off, but all on the same day? The food was absolutely awful! Everything was bland, dry, overcooked. Very disappointing. The snack bar was very poor, such few options, and same old boring trashy food. I've been to many AI hotels, I understand this is a 3* and I wasn't expecting Michelin quisine, but this was by far the worst food I ever had. Made worse by the fact they don't let you bring outside food into the hotel, so we were faced with missing the evening shows or eating decent food. The experience was made worse by the fact that we had a very angry looking cleaner constantly at our feet while we were trying to eat, sweeping up every bit of food the kids dropped instead of waiting for us to finish. High chairs weren't cleaned unless asked, which was ironic considering the annoyingly excessive attention given to the floors. Cleaning service was virtually non existent. Maids came to the room, only put clean sheets on the adult bed (not the kids beds or cots). When I say put, that'd what I mean. Beds weren't made, they just had a sheet and randomly a quilt cover (no quilt, no blanket etc) thrown on top of the bed. 6 of us in the apt, but only ever left 4 towels. Rubbish left. Very poor service. Staff in the hotel in general were helpful, the receptionists especially so. And Beverly was fab! It's not an easy balance being there for guests and the hotel at the same time, but she did a great job! Honestly, the pool and the evening entertainment were the only things that made this hotel. And thankfully the people we met! Was very disappointed to see so many other holiday makers completely neglect their children! Kids as young as 2/3 wondering alone around a pool, unnatended near the entrance with staff having to usher them back in, and kids being ignored while parents got drunk all day/evening. Seemed this was the norm among many hotel guests. Not that the hotel can be blamed for this, but it did have a big impact on our holiday.

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