Hotel Mix Colombo

“Never again”

We arrived at 2am, the coach could not get near to the hotel, we had a 2-3 minute walk with suitcases along well lit and sound roads. On arrival we were faced by a steep flight of stairs to carry our cases up. The receptionist was very welcoming and asked us to fill in a lengthy sheet. Stra... more

We arrived at 2am, the coach could not get near to the hotel, we had a 2-3 minute walk with suitcases along well lit and sound roads. On arrival we were faced by a steep flight of stairs to carry our cases up. The receptionist was very welcoming and asked us to fill in a lengthy sheet. Straight to business and a bill for visitors tax (€35) was presented, we asked for a safety deposit box (€45 with €20 back when returning the key) and a €18 charge for WiFi per device for a week. We were shown the lift, very small with just enough room for 2 people with luggage. The room was very clean with a balcony and lots of storage. Breakfast was very good, lots of choice and plenty of it, empty trays were filled quickly. The restaurant is big but overcrowded, tables are very close together. Depending on time visiting depends on availability. Staff were very efficient and cleared empty plates quickly without being intrusive. Tables cleared and reset very quickly. We soon realised that the location of the hotel is superb, literally 20 yards from the beach which is overlooked from the restaurant. The evening meal was the total opposite, as half boarders we were presented with a choice that turned out to be repetitive and poor quality. Our first experience was to pour a drink to be confronted by staff with a card saying that we were only entitled to water and a €1.5 charge per drink was to be made. The waiter was quite intrusive but through google translate it was agreed to let us finish our meal first. The signage for identification of food was not available in English so we guessed to what we were eating. Although the croquet potato with cheese are to lovely. The bar has a capacity of 54 people fit a 7 storey hotel. There was entertainment on but we chose not to visit. The pool is very small and only 12 sun beds are available, although they were not covered in towels by 9am. The biggest issue is the showers , the pressure failed once the hot water was applied. I chose to have a bath instead, give yourself plenty of time to run if you are lucky. Room service was very good but not consistent in time, if you fancy a siesta put the do not disturb tag on the door. The massive plus is the location.

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