Cm Mallorca Palace - Adults Only

“Summer holiday”

An excellent hotel with superb staff at reception, in the dining room, bar and poolside. Bedroom and bathroom kept exceptionally clean by the cleaning team. The quality of food served was high and well presented, but the main courses could have been more adventurous. Desserts were fabulous. Unfo... more

An excellent hotel with superb staff at reception, in the dining room, bar and poolside. Bedroom and bathroom kept exceptionally clean by the cleaning team. The quality of food served was high and well presented, but the main courses could have been more adventurous. Desserts were fabulous. Unfortunately chips were on the menu every night and only once did they serve potatoes. A decent sized pool with good water temperature. At the poolside towels were on sun loungers early morning with no occupants and there was a lack of parasols and tables. Some parasols were faulty and could not be used appropriately. Also, as they were concreted into the ground they could not be moved to shade whoever was using the lounger. Our holiday at the hotel was a very pleasant experience and I would recommend this hotel.

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“A lovely, peaceful, relaxing hotel with superb staff and food”

This was our second visit to this lovely hotel and we thoroughly enjoyed our holiday. The rooms are very clean & comfortable and all the staff are very friendly and helpful, nothing is too much trouble for them. It was nice to have such a civilised atmosphere in the restaurant and the food is of ... more

This was our second visit to this lovely hotel and we thoroughly enjoyed our holiday. The rooms are very clean & comfortable and all the staff are very friendly and helpful, nothing is too much trouble for them. It was nice to have such a civilised atmosphere in the restaurant and the food is of a very high standard. The whole hotel has a very relaxed vibe with low key entertainment and we were able to catch up with some much needed sleep. We have been visiting Majorca since the 1980s and can honestly say that this is the best hotel we have ever stayed at on the island. We will definitely be returning.

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“Fantastic hotel deserving it’s 5 stars”

I was told l'd be impressed, and this wonderful hotel was as l'd expected, and more. This is a fantastic hotel for a peaceful, relaxing holiday, which is what we wanted, and what we got. Staff - fantastic, from reception to the dining room, from the bar to the cleaning staff - they all work so ... more

I was told l'd be impressed, and this wonderful hotel was as l'd expected, and more. This is a fantastic hotel for a peaceful, relaxing holiday, which is what we wanted, and what we got. Staff - fantastic, from reception to the dining room, from the bar to the cleaning staff - they all work so hard, but do so with a smile on their faces and a desire to please. Nothing is ever too much trouble. Every member of staff is a credit to the hotel. Food - breakfast and evening meal of the highest quality. Great choices in the evening, and plenty of them. Top quality. Pool area - peaceful. Pool bar for snacks and drinks, good sized pool. Rooms - cleaned to a high standard every day. Spacious, with all you need: safe, fridge, desk, loo, shower, and plenty of wardrobe space and drawers. Grounds - immaculate and well kept Location - very pleasant. Sa Coma is nice, and we enjoyed a walk each morning and/or evening to S'illot. For great shopping take a bus or cab to Cala Millor / Cala Bona. It's also a lovely promenade walk there too, and if you want to eat out once or twice, or to find a bit of lively entertainment during your stay, there's plenty of choice there, too. Bar - nice environment and very competitively priced. Great service throughout the evening from the staff while you enjoy the entertainment. Entertainment - there's something on in the bar every night from 9pm til about 1030pm. Some nights it's what l'd call very pleasant background entertainment, some nights it's a great show and opportunity to have a boogie: the Premium Band were fantastic, and the Freddie Mercury tribute had the place rocking. All in all, a fantastic holiday in a wonderful hotel, and I can't recommend highly enough. Final thought: if you’re a party animal it’s not for you. But to suggest, as one individual did (clearly with a chip on the shoulder) that this is God’s waiting room is not just ludicrous beyond belief, but grossly and gratuitously insulting. Trust me - this is a fantastic hotel!

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“Very good hotel experience with minor criticisms.”

Overall an excellent hotel experience. Staff all excellent and welcoming at all times. Reception staff and domestic staff deserve special praise. Room very comfortable and kept exceptionally clean. Dining room experience very good. Starters and sweets were top class and varied but main courses of... more

Overall an excellent hotel experience. Staff all excellent and welcoming at all times. Reception staff and domestic staff deserve special praise. Room very comfortable and kept exceptionally clean. Dining room experience very good. Starters and sweets were top class and varied but main courses often lacked imagination. An a la carte restaurant was also available to residents. Pool area very good and pool safe and water not cold. Lack of sun loungers at times due to some residents placing towels etc on them early hours and often disappearing for several hours leaving them unattended. Strangely there was a lack of sun umbrellas for quite a few sun loungers and the umbrellas were not moveable being concreted into the ground. For a five star hotel it was unusual to see wet towels hanging on the balcony balustrades. Pool bar staff were top class and prices for lunch and snacks were very reasonable but hot food had to come from the hotel kitchen which led to 20 minute delays. Evening entertainment in house comprised soloists in the main. They were rather average.

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