Prinsotel La Dorada

“Family of 4 loved the resort's heated pool, friendly staff, and themed dinners. Great food and service!”

We are a family of 4, children are 9 and 4. We really enjoyed the resort. What stood out to us are heated pool, friendly and professional staff, and good food at the restaurant. We enjoyed that every evening there was a different theme of the food served. Also, we enjoyed easy access to bus drive f… more

We are a family of 4, children are 9 and 4. We really enjoyed the resort. What stood out to us are heated pool, friendly and professional staff, and good food at the restaurant. We enjoyed that every evening there was a different theme of the food served. Also, we enjoyed easy access to bus drive for local attractions i.e., 3 min walk from the hotel.

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“Great vacation in October”

This is a great hotel close to Alcúdia and one of the nicest beaches with all amenities you can wish for. Especially the staff is very kind and courteous (big thanks to Marco). We really enjoyed our stay and will definitely be back for another vacation.

“Be happy”

Thank you Don Pedro and your team! It was sincerely my and my family’s pleasure to stay in the kingdom you built. Your team was really helpful and friendly, the food is yummy, the environment is nice, the room is nice and tide, the view is so beautiful, it was melting to see so many happy big and s… more

Thank you Don Pedro and your team! It was sincerely my and my family’s pleasure to stay in the kingdom you built. Your team was really helpful and friendly, the food is yummy, the environment is nice, the room is nice and tide, the view is so beautiful, it was melting to see so many happy big and small kids faces, the music presented by Christian was amazing! The location is also amazing, few steps you reached the ocean. Me and my family really had a great time for the past few days in your hotel. I highly recommend this hotel for everyone who wants to bring family or friends to escape from the daily routine/stress. Thank you again Don Pedro. Really nice meeting you and your beautiful wife. Take care snd be happy :)

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“Hotel missed the mark in all areas”

Spent a week with our 2 sons age 10 & 14 in July. On arrival, no-one to help with bags and a frosty greeting. Various signs around the pool saying not to leave towels to reserve sun loungers. Not seen a sign like this at any hotels we've ever stayed at before which had us somewhat concerned. The… more

Spent a week with our 2 sons age 10 & 14 in July. On arrival, no-one to help with bags and a frosty greeting. Various signs around the pool saying not to leave towels to reserve sun loungers. Not seen a sign like this at any hotels we've ever stayed at before which had us somewhat concerned. The next morning we could see why these signs were up. People selfishly reserving sun loungers before breakfast and no-one at any point during our stay removing them. We headed to the lovely little beach most days which was a few minutes walk away and would recommend. Beautiful sand, never too busy and the sea a perfect temperature. It would have been nice to enjoy the pool we had paid for but it was over crowded every day and generally a loud, splashy experience in a tired pool needing some updating. Not our vibe or what should have been on offer at this star rating level. We booked a 2 bedroom suite. Clean and pleasant however, there were down points: the rooms were not at all soundproofed, you will hear every scrape of a chair, door closing, voices past your door etc. The safe was in a wardrobe in the children's twin bedroom which meant waking them to access it a couple of times. You would think that should be in the main double bedroom wardrobe. The main double bedroom wardrobe was so small you couldn't hang a dress or trouser full length. Whilst we like a firm mattress, the mattresses at this hotel were so hard I had to resort to sleeping on the sofa. Food across the board was very average. The main restaurant at the rear by the desert area had an awful sewage smell for the full week we were there. Mentioned it to staff a couple of times (you could not ignore this smell) but nothing done. Slow poor service in the restaurant and the pool bar - where staff didn't appear to know the hotels own menu. Service at reception was always frosty with a 'couldn't really care' approach. We wanted to book a taxi to the caves which was a shorter distance from the hotel than the airport. Lady at reception told me to wait for 30 minutes whilst she found out if one was available. She then advised me that it would be more expensive than a taxi to the airport. I pointed out to her the distance and she just said it was actually further and there was a festival going on meaning traffic and a longer route. I did not book this taxi through the hotel. I phoned a local taxi company myself and got a price half the cost with confirmation that there was no traffic or festival that would effect the journey. We happened to walk past the car hire place on the corner by the hotel and actually hired a car in the end. 30 euros for the day compared to the 130 euros the hotel quoted. To conclude: this hotel just was not the standard in accommodation, catering, amenities or service that we expect and have always found at this price point. Won't be back or recommending. Buyer beware if you have standards and are well travelled, this won't be the hotel for you.

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