Iberostar Waves Alcudia Park

“Great stay and would recommend for families!”

We stayed here during the last week of September and it was myself, my partner and our 14 month old daughter. We opted for half board. The hotel itself was wonderful. It’s right on top of the beach. There are buses that stop almost directly outside. It is a 3 mile walk to the Old Town, so one day w… more

We stayed here during the last week of September and it was myself, my partner and our 14 month old daughter. We opted for half board. The hotel itself was wonderful. It’s right on top of the beach. There are buses that stop almost directly outside. It is a 3 mile walk to the Old Town, so one day we walked there and caught the bus back, which was great. The two pools are lovely, The outside pool was pretty chilly, but still bearable. The indoor pool was warmer and the sea was probably also warmer. The room was just what we needed and expected from the photos that we saw. The buffet breakfast had everything you could possibly want at that time of day. Of an evening it was also a buffet, but there would be a theme each night (Mexican, Spanish, Sushi etc). Again, plenty of choice and the staff in the restaurant were so friendly and attentive. A few nice small play areas (inside and out) for younger children and a play park on site. We did have a few ants start to come into our room on our penultimate day, but fortunately stayed by the balcony door and didn’t cause us too many issues. If you do not have children, I would not recommend staying at this hotel (unless you really, REALLY love being around children). Then again, anyone who does their research and has any common sense will realise this themselves.

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“Environmentally super but not relaxing.”

Clean, friendly great food selection. Big turnoff: IRRITATING MUSIC. Music is not needed and it is employed as a dispersing element. Loud fake cricket noises and loud musik in the resturant are used to psychologically speed one's visit. Same at poolside. Music is asynchronous and on a 20 sec… more

Clean, friendly great food selection. Big turnoff: IRRITATING MUSIC. Music is not needed and it is employed as a dispersing element. Loud fake cricket noises and loud musik in the resturant are used to psychologically speed one's visit. Same at poolside. Music is asynchronous and on a 20 second loop. This trick is employed in major congested areas in large cities. Not very relaxing. One takes precious vacation, travels and expects to recharge. Not here.

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“Iberostar have lost a star at Alcudia park…”

Iberostar Alcúdia park Not a bad little holiday spot, but not without it shortcomings… Stayed here in October as a party of seven The pro’s The hotel is literally right on the beach and this is fantastic. The beach is very nice and the sea is very close which means you don’t have to walk mi… more

Iberostar Alcúdia park Not a bad little holiday spot, but not without it shortcomings… Stayed here in October as a party of seven The pro’s The hotel is literally right on the beach and this is fantastic. The beach is very nice and the sea is very close which means you don’t have to walk miles to the sea. The sea is actually pretty warm this time of year still and you can easily spend a handful of days just on the beach playing in the sand and the sea , it is a real plus point for this hotel…. But, if you want a sunbed you have to pay for one on the beach and it’s nothing to do with the hotel, one to be aware of The snack truck to the left of the hotel is decent but it’s a bit chaotic to order food. You can’t just go to the truck (like a conventional burger van) and order food, you have to place an order with a waiter, who you can’t find, and then get given a buzzer? It’s quick to arrive, but this seems like an unnecessary step when they only have a handful of things on the menu to order?! Surely you should be able to order directly at the truck? The cons The rooms are very small - even for a family of 4 in a standard family room, (and we are a family of 5 so had a cot in the room too) you have a sofa bed with a pull out trundle bed underneath which is not very comfortable and for some unfathomable reason, these sorts of hotels continue to fill the room full of completely unnecessary furniture, a TV table, a desk, a chair, a lamp. All of this when you have a family in what is an incredibly small room makes it very difficult to be in. We removed most of this stuff within the first five minutes of being in the room. The mosquitos are relentless, and they are everywhere. They are especially bad in the evenings and in the early mornings and although this isn’t the hotel’s fault, I am pretty sure there is more they could do in the way of citronella diffusers et cetera. There must be some sort of commercial grade mosquito repellent tactics that large hotel chains like this can use to disperse mosquitoes.?! in the evening sat at the entertainment close to the beach, It is literally like a rolling buffet for the mosquitoes and everybody I’ve seen on this holiday has at least a handful of bite somewhere on them. Stock up on mosquito repellent and cut back on any perfumes or fragrances. The food is okay but isn’t the best I’ve had at an all inclusive. One of my kids was very badly sick after having beef cannelloni one night and most of the food is tepid to warm at best. Furthermore, as with all all inclusive buffets it is literally like feeding time at the zoo, the restaurant layout isn’t very well thought out ordinarily you would have a centralised location for all of the food, but this restaurant seems to have tables everywhere and a set up like a factory canteen, Meaning you are constantly walking back-and-forth to the food section and at peak times there are literally hundreds of people walking around with plates of food, not a single day went by where we didn’t hear somebody drop something. What also doesn’t help is that the ceilings in the main restaurant are very low which makes it feel very claustrophobic and very noisy. Hardy any of the highchairs in the restaurant have any straps in them, which essentially makes them completely pointless…. Loads of them are missing the straps which means you can’t safely strap a toddler or a baby into a highchair. Considering the highchairs are cheap ones from IKEA, It would literally cost the hotel nothing to go and buy some new ones, other hotels, I have been to sterilise and wrap the highchairs in clingfilm, but not here every one of them needs a whole wipe down before you can use it The pool is freezing… there’s no way to sugar coat this one, this time of year it’s absolutely Baltic. Interestingly, a few guests seemed to think that the hotel has the ability to heat it, but they haven’t as it’s now out of season. I don’t know if this is legitimate, but what I can tell you is that the pool is very cold Somewhat disorganised entertainment - it’s a bit hit and miss some of the acts that they bring him from outside of the hotel are okay, but to be honest most of them are a little bit ropey, we had three different bands during our stay and all three bands open their sets with Chelsea dagger?!? it was a little bit like Groundhog Day. The pre show entertainment usually consists of a music quiz, which is one of the entertainment team bluetoothing his phone to the speaker with a load of random songs to guess the name of… it’s a bit amateur. One evening they laid on a kids movie night to watch a film with popcorn, sounded great, until the entertainment team announced that they only had one copy of the film that they were playing, and they either had it in German or English, and that we had to do a democratic Show of Hands to figure out which version would be played. needless to say the German contingent won out with more people in the hotel “Sprecken de Deutschland”, which meant that the 10 or so English families and kids either had to sit and learn German quickly to watch the film or find something else to do…. This didn’t go down well with the kids as you can imagine and again just poor planning, we were promised headphones that would play the film in different languages but these never happened Air con in the rooms is awful, thank god it was only topping out at 23 degrees during our stay, in the height of the summer it would be unbearable, it doesn’t get even remotely cold Ants in the room! Lots of reports of this, but we killed lots of ants and have spoken to reception and guest relations twice now to tell them that we definitely have some sort of ant infestation, and I asked for the room to be deep cleaned twice - the hotel should have this sort of thing well under control All of the tiled areas around the pool and outside The main restaurant are incredibly slippy. This is a fault with many hotels, but I have found this one to be actually one of the worst. I have seen numerous kids slip up, the hotel really need to deploy more people to go rounds with squeegees and mops to keep this area dry and safe. To be fair it rained when we were there and the hotel did deploy the machine to try and keep on top of it, just took a monsoon for the machine to appear! The rooms aren’t cleaned, beds are made and things are tidied round but the floors aren’t swept or hoovered and sides aren’t wiped down either. We spoke to one guest who had complained and been given a room upgrade on the proviso their room would not be cleaned!! This in my opinion speaks for itself and shows corner cutting The evening entertainment gets busy, even during off peak, so much so that the access ramp to the main staging area is always blocked off by chairs and people. Once you are up there with a buggy, you will struggle to get down without carrying it down the set of steps to the staging area - again the hotel staff should monitor this and keep the area clear especially if you were a wheelchair user The final thing for me is when did all inclusive stop becoming all inclusive and start becoming all inclusive but there’s also a ton of stuff that you’ve got to pay for. For example, you have to pay for a safe in the room which is an absolute con. If you want to play pool, you have to pay if you want to play on any of the arcade games you have to pay, you have to pay a deposit for your towels. The hotel reception wanted €120 deposit for the towels for my party?!? Sorry, I’ve just shelled out a couple of thousand pound for a holiday and now you want me to pay €120 for towels?! Needless to say I refused and the hotel ended up giving me the towels under the proviso that I “promised to bring them back“, which means my part-time role as a hotel towel thief is now in severe jeopardy… if you want to use the roof terrace and hot tub section it’s €50 per day or “prestige members” only which was never made abundantly clear when booking through Tui! It’s very much advertised as a benefit of the hotel and a selling point but it’s not free to use! I wondered up there one afternoon to have a look and was swiftly questioned on the colour of my wrist band! - all inclusive should mean exactly that, all inclusive. These hotels are on to a profiteering racket by charging you for basic commodities such as having a safe in your room to keep your valuables looked after. All in all the hotel is just ok, would I return, no I wouldn’t, but it was just bareable for a week. I raised most of the above with guest relations who were understanding and somewhat sympathetic but didn’t offer anything else to compensate. If you like ants, rooms warmer than the food and pools colder than the air con, this could be the place for you.

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