Grupotel Alcudia Suite

“It could be better”

The hotel has its best years behind it and is in dire need of an update. The location is excellent, a few minutes' walk from the beach, restaurants, shops, and the bus stop. The apartment was spacious, at first glance comfortable. But the cushions on the sofas were stained, the curtains and drapes … more

The hotel has its best years behind it and is in dire need of an update. The location is excellent, a few minutes' walk from the beach, restaurants, shops, and the bus stop. The apartment was spacious, at first glance comfortable. But the cushions on the sofas were stained, the curtains and drapes were dusty, the hood was stuck with adhesive tape, the bathroom had several elements past their useful life, the only shower gel dispenser was full, but not functional. Towels on arrival, one with holes and the other with dark dirty streaks. The rooms are not soundproofed at all, so you can hear absolutely everything. The "decorative" pillows on the beds are also dirty with stains. An unpleasant musty smell in the whole building with the apartments, which could not be aired out. We only had breakfast, which was adequate, although we expected more from a four-star hotel in this area. And also in the area of ​​hygiene, prepared plates and cutlery were not sufficiently clean. The pool is in a very nice garden, which is definitely an added value. Most of the staff are nice and helpful. Hotel has great potential to be much better. But it needs some work and care.

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“Lovely for a quiet holiday”

Stayed here in august 2024. HOTEL- on first arrival in was concerned as to how the holiday would be as the hotel was a lot smaller than we are used to as a family and seemed rather quiet. however as the days past i changed my perspective, the hotel is thoroughly clean throughout, all staff are lov… more

Stayed here in august 2024. HOTEL- on first arrival in was concerned as to how the holiday would be as the hotel was a lot smaller than we are used to as a family and seemed rather quiet. however as the days past i changed my perspective, the hotel is thoroughly clean throughout, all staff are lovely, friendly and willing to help with any questions or information. BAR STAFF- very impressed with bar staff, so friendly and always seemed in a good mood and up for a chat! ENTERTAINMENT- entertainment was of a good quality, all shows were great only complaint is the atmosphere after the shows was a bit dead with the majority of people going to bed but obviously that can’t be helped and the fact that the shows/entertainment aren’t on every day. FOOD- Food was of a high quality, never had a bad meal. Not a wide selection of choice but quality over quantity. AREA- The area itself is great, in close proximity to many bars, restaurants and shops and a bus ride away from alcudia port and old town (around. €2)

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