Puro Hotel Oasis Urbano

“Perfect stay, an amazing Staff!”

An exellent place. Fantastic location and very helpful and friendly staff. We would like to thank especially Anna for the useful tips regarding Mallorca's attractions! We can recommend this place to all who will visit Palma for the first time!

“Nice design hotel with a very central location”

This was my 4th time at Puro Hotel, and the hotel has more or less become my standard place of accommodation while in Palma. + Very friendly, relaxed, and professional staff + Very central, convenient location close to a number of good restaurants, cafes, museums, and shopping opportunities + Wel… more

This was my 4th time at Puro Hotel, and the hotel has more or less become my standard place of accommodation while in Palma. + Very friendly, relaxed, and professional staff + Very central, convenient location close to a number of good restaurants, cafes, museums, and shopping opportunities + Well-functioning services (cleaning, maintenance, spa, car rental, etc.) at / through the hotel + Good breakfast that you can enjoy at a very cozy courtyard + Large, convenient, mostly well-maintained rooms - The room that I had starts to be slighly / somewhat worn-out (however, it was otherwise a beautiful, spacious, nicely designed room with a very nice spa-like bathroom) - Some of the breakfast items that are supposed to be warm were consistently cold (but it was definitely one of the most versatile breakfasts that I have experienced for a while) - Noise insulation - it was impossible to sleep without earplugs because of noise coming from the street, i.e., Calle Montenegro (and this was not oftentimes even noise, but normal talk echoing around a very narrow street) However, the overall experience was highly positive. Five stars is likely to be slightly too much, but one cannot give four and a half stars.

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“Excellent hotel in the heart of Palma”

This was our first time staying in Mallorca and we couldn't have chosen a better hotel. The location is fantastic among the narrow streets of Palma and near to many good bars and restaurants. It was easy to walk to any location in Palma. The room (a suite) was superb with a mezzanine floor for t… more

This was our first time staying in Mallorca and we couldn't have chosen a better hotel. The location is fantastic among the narrow streets of Palma and near to many good bars and restaurants. It was easy to walk to any location in Palma. The room (a suite) was superb with a mezzanine floor for the bed, bath and separate shower. On the main floor it had a well stocked minibar and plenty of chairs. The only problem was trying to work out the purpose of the many light switches. The breakfast was a highlight with an excellent range of food including a table dedicated to local Mallorcan specialities. The gluten-free choice was extensive with the best gluten-free croissants we have tasted. The courtyard for the breakfast was a calm place to start the day. The rooftop terrace has several sections and many chairs and had a useful shaded area for the surprisingly hot weather at the end of October. When we arrived we had a warm welcome from the fantastic Anna who provided tips and suggestions for places to visit, restaurants for every taste, and made sure we knew how to find our way around Palma. All while sipping our glasses of complimentary cava. We were shown to our room by the friendly and helpful Jesse who also delivered our bags to the room. He showed us where to find breakfast and the way to the rooftop terrace. We used a taxi to get to the hotel from the airport and the taxi driver did his best to find his way to the front of the hotel but had to stop a little way away because of all the one way streets. However we didn't mind because it was only a minute away and easy to find the entrance.

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“Disappointed”

We stayed in a standard double for 3 nights over New Year. The room itself was comfortable, although a little basic for the price paid. The location is excellent which is the selling point for this property. The breakfast on all 3 mornings was poor, the hot selection was a joke and always col… more

We stayed in a standard double for 3 nights over New Year. The room itself was comfortable, although a little basic for the price paid. The location is excellent which is the selling point for this property. The breakfast on all 3 mornings was poor, the hot selection was a joke and always cold or empty and the cold section was also slow to be restocked. The service for breakfast was also poor. Worth mentioning are the helpful and friendly reception staff. In our opinion the hotel is overpriced for what it offers. We would not stay here again.

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