Valentin Reina Paguera - Only Adults

“Lovely hotel”

Having read all the previous reviews on here before choosing to book they are all pretty accurate. My daughter and I visited in July we found this hotel to be extremely clean, with friendly staff, good maid service, lovely buffet breakfast and evening meals. It was a little dated in some areas bu… more

Having read all the previous reviews on here before choosing to book they are all pretty accurate. My daughter and I visited in July we found this hotel to be extremely clean, with friendly staff, good maid service, lovely buffet breakfast and evening meals. It was a little dated in some areas but was part of its character! It is located within a 5 minute walk to the beach with plenty of gift shops and supermarkets close by. During the day there was aerobics, darts, dance classes as well as a Foam party with free mojitos which was great fun! In the evening we enjoyed the acrobatics and singing entertainment. I celebrated my birthday whilst we were away and was treated to a bottle of fizz left in our room and birthday cake and more fizz at our evening meal, thank you! At breakfast you can sit anywhere in the restaurant at the evening meal you are given a set table. The only downside to this is the tables set for 2 people are extremely close together you felt like you were dining with your neighbouring table. We enjoyed our stay and would recommend it to others.

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“Great hotel, great food and extremely clean”

Lovely hotel in convenient location for the beach, restaurants and bars. The room we had allocated was very noisy due to coaches arriving at unsociable hours and guests waiting or arriving being very loud. The hotel food, entertainment, cleanliness etc was excellent, great choice and quality. I ag… more

Lovely hotel in convenient location for the beach, restaurants and bars. The room we had allocated was very noisy due to coaches arriving at unsociable hours and guests waiting or arriving being very loud. The hotel food, entertainment, cleanliness etc was excellent, great choice and quality. I agree with previous reviews highlighting the lack of free drinking water with dinner. They provide free cava and vodka at breakfast, so why not water? The hotel has a 90% German occupancy and we definitely found communicating with some of the restaurant staff almost impossible in English, which led to some confusion. German guests were greeted more enthusiastically and restaurant staff communicated more with them. Again, as in previous reviews, I was surprised at how close dining tables were. Would we visit again? Yes - I hope reviews are read and acted upon as UK companies are offering packages to the hotel. However, there are areas that need addressing.

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“Very relaxing atmosphere - apart from the chaotic dining room.”

This is a very good hotel with one huge drawback. The bedroom was very clean and spacious. The pool area was lovely with plenty of sun beds. The bar was very pleasant. However the dining room - whilst appealing - had far too many tables to cater for all its guests. On our first night we were… more

This is a very good hotel with one huge drawback. The bedroom was very clean and spacious. The pool area was lovely with plenty of sun beds. The bar was very pleasant. However the dining room - whilst appealing - had far too many tables to cater for all its guests. On our first night we were told we had to wait an hour before we could go to the dining room due to the number of guests. Tables for two were embarrassingly close to other tables. Getting around the buffet was very difficult due to the numbers of diners. Queues were long. The food was not replenished quickly enough. I waited 15 minutes for pasta and just 5 minutes for the prawns but the prawns were frozen solid and covered in ice. Shocking. The staff were very nice throughout the hotel but the catering staff at dinner were clearly stressed but still pleasant. They had far too much to do in far too little space. I would return to this hotel but only on a bed and breakfast basis to avoid the exceptionally busy dinner environment.

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“Nice hotel, food excellent, no water at dinner. Preferential attention to German guests- bear in mind if you’re British”

Stayed at Valentin Reina in the last week of October for a week half board with my OH. We arrived late morning after a 6am flight into Palma into the most torrential rain ever experienced! We were soaked getting off the plane and our cases were wet too. On arrival we were greeted by the reception… more

Stayed at Valentin Reina in the last week of October for a week half board with my OH. We arrived late morning after a 6am flight into Palma into the most torrential rain ever experienced! We were soaked getting off the plane and our cases were wet too. On arrival we were greeted by the receptionist on duty. She wasn’t overly friendly although she said our room was ready and allowed us to check in at 11.30 instead of 14.00. We’re were in a standard double room with balcony in the annexe building of the hotel. We never got offered welcome Prosecco although we saw subsequent guests getting this on arrival ( I don’t drink but my OH does). The annexe was located immediately off the reception via a linked corridor with lift access and it was quite pleasant although no sea view. The room was nice, very clean with a mini fridge, toiletries, hairdryer and loads of wardrobe storage, extra pillows and blankets. Tv with some BBC channels was a nice touch. Beds were very comfortable and pillows nice and plump. Food: the restaurant was great. The menu varied and delicious. Something new each night and some dishes were cooked by the chefs in front of you if wanted it. The only problem with dinner was they provided no free water to drink. Now I understand that if you’re wanting wine or other alcohol then you order and pay for it but to have to pay for water when you’re a none drinker is disgraceful. At breakfast there is a plethora of free soft drinks, including water, coffee, fruit juices and smoothies so why no free options at dinner??? It spoilt my experience if I’m honest as everyone needs a water to drink at dinner and I felt very upset that this basic need was not met. Breakfast was actually great too with an array of items some freshly cooked by the show chefs to pastries and cereals if you wanted them. So why so many drinks options at breakfast and none at dinner? The Maitre D was quite surly and only interacted with the German guests, of which there were many and I do think the hotel is geared towards German visitors; as does the resort of Paguera. The pool area is well kept although due to the colder weather we didn’t take a dip. I imagine in summer it’s lovely. We also didn’t use the spa area or indoor pool but that was our choice. On the whole it’s a lovely hotel, shame about the water at dinner and shame that the German guests get preferential attention. They also don’t know how to queue ( or is that just a British thing?). They don’t smile or interact with other guests and this made us uncomfortable at times and in the minority. A nice stay excepting the above though and it’s a really clean and pleasant building.

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