Sol Guadalupe

“4 Star Hotel with a 5 Star Experience (feeling a part of the “Familia”)”

The experience from start to finish was what you would want from a beautiful holiday destination like Majorca (any hiccups are naturally going to happen, but the way the team and management conducted themselves to reach a resolution is nothing short of exemplary). From the reception team, to the ba… more

The experience from start to finish was what you would want from a beautiful holiday destination like Majorca (any hiccups are naturally going to happen, but the way the team and management conducted themselves to reach a resolution is nothing short of exemplary). From the reception team, to the bar, restaurant and cleaning staff, everything was on point. Genuine people with genuine care and willingness to go above and beyond. Me and my wife couldn’t be more appreciative of how the team made us feel part of the “familia” with the true meaning of the word. It’s especially people like Stijn, Pedro, Diego and Vegas who made that happen and gave us this incredible feeling (much love to you all, thank you for the pain in our training sessions and the madness of the water carpet). A two week holiday that felt like a two month holiday with how much we got to do and see. Aqua gym classes, yoga, tabata, water polo, table tennis, darts, pool and even spectacular evening shows (I can finally say I witnessed someone good enough to replicate Michael Jackson, the Samba was muy caliente and the bubble show was popping). A final word of appreciation to the manager, Alejandra, thank you, your organisation should use you and your team as a prime example of how things should be done and done for the better of a customer experience.

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“Highly recommend”

Amazing experience good food entertainment program excellent for all ages with fun pool gym classes everyday as well as night shows. All staff very friendly especially the entertainment guys. The only down side would be that the WiFi connection wasn’t great in my room. Thank you from Antonio and So… more

Amazing experience good food entertainment program excellent for all ages with fun pool gym classes everyday as well as night shows. All staff very friendly especially the entertainment guys. The only down side would be that the WiFi connection wasn’t great in my room. Thank you from Antonio and Sofia for making our holiday more special

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“Fabulous hotel”

Absolutely fabulous hotel,staff were all lovely from checking in to checking out Asked us if we wanted any special requirements so went for pool and sea view,king size bed, high up for the views..no problem The food is wide and varied I can't understand people who said they couldn't find anything … more

Absolutely fabulous hotel,staff were all lovely from checking in to checking out Asked us if we wanted any special requirements so went for pool and sea view,king size bed, high up for the views..no problem The food is wide and varied I can't understand people who said they couldn't find anything to their liking..every single meal we had was full of flavour,top quality from the carved meat of the day to the fish,the bbq grill,tepanyaki station,salad bar,desserts,cheese selection..faultless Lovely and clean,maids came every day Wanted a coffee due to early start on the last morning just had a word at reception and they opened the restaurant for us Definitely a 5***** from us

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“needs updating”

stayed here for years and have to say this was probably the worst stay ever,, bed was uncomfortable,,, bathroom stank terrible had to remind house keeping to put bleach down drain everyday,,(which they did) only a few english channels on tv maybe 2-3... hotel is clean but getting dated and could do… more

stayed here for years and have to say this was probably the worst stay ever,, bed was uncomfortable,,, bathroom stank terrible had to remind house keeping to put bleach down drain everyday,,(which they did) only a few english channels on tv maybe 2-3... hotel is clean but getting dated and could do with a refurb,,,had asked hotel to stay on short corridor but was put right at the end of long corridor,,,had a lot of creepy crawlies in room,,

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