Hm Martinique Aparthotel

“Food cold & poor quality”

Myself & daughter went on a girls trip to meet my youngest son and his partner. The hotel looked lovely. The room was nice and spacious. Couldn’t fault it and the pool areas were clean. We stayed fully inclusive. The food was cold, even the items that should be warm. Even when you went in at 7pm w… more

Myself & daughter went on a girls trip to meet my youngest son and his partner. The hotel looked lovely. The room was nice and spacious. Couldn’t fault it and the pool areas were clean. We stayed fully inclusive. The food was cold, even the items that should be warm. Even when you went in at 7pm when it opened it was all cold. Obviously it must be an English thing, to have warm food. We ate out 3 night, due to the same food/cold. The best part was the welcoming staff at all the bars. The main bar near the restaurant, the staff were amazing, that was the best part of the holiday. Without this they would have scored 2 instead of 3. A massive thank you to Christian, Felix & Jose for making our holiday. Not forgetting the many people/friends we met.

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“Couples short break away”

Me and my partner spent 2 nights here. Overall the pool and sunbeds were fantastic. The pool side was clean and well maintained which allowed you to fully relax. The room was a lovely spacious room but the beds were extremely firm and led to me and my partner waking up with a sore back. They also … more

Me and my partner spent 2 nights here. Overall the pool and sunbeds were fantastic. The pool side was clean and well maintained which allowed you to fully relax. The room was a lovely spacious room but the beds were extremely firm and led to me and my partner waking up with a sore back. They also only offered one pillow each. On a positive note the shower was amazing, spacious and very powerful. The restaurant needs improvement. Not only was the selection and quality of food poor but one lunch time I found some raw pork being served. When I mentioned this to the reception they didn’t seem surprised by my complaint. On the full all inclusive you can eat in the restaurant 5 times a day (2 snack times) however a poolside snack bar would be more useful than having to sit in the restaurant all the time. No facilities for refreshments such as ice cream apart from with lunch and dinner. They have drinks machines in the restaurant which aren’t switched on for meals apart from breakfast, you have to go out of the restaurant to order a drink at the bar. The bar had a range of drinks on all inclusive both alcoholic and non alcoholic. Lots of the juice wasn’t fresh and was from the machines. This was the same with the cocktails. You had to pay €1 deposit for a plastic cup and the indoor bar did not always give you a fresh cup with each drink. On our arrival the staff were very blunt with us. We arrived around 11:30 when we were told to put our luggage away and come back at 12 which isn’t ideal after a long journey. When we returned the staff were very vague with their information about the facilities. When walking around the hotel staff weren’t smiling or greeting customers they appeared very uninterested and more concerned about their conversations. Overall, I would rate this hotel as more of a 3 star than a 4 star hotel and can’t see myself returning.

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