AluaSoul Carolina - Adults Only

“Relaxing holiday”

Just came back yesterday after staying here for a week. We opted for the My favourite club as it was only a bit more expensive. We got a room on the 9th floor the highest the rooms go. The view from the room is just great. When we arrived we got asked if we wanted a sparkling wine or juice which i… more

Just came back yesterday after staying here for a week. We opted for the My favourite club as it was only a bit more expensive. We got a room on the 9th floor the highest the rooms go. The view from the room is just great. When we arrived we got asked if we wanted a sparkling wine or juice which is a really nice touch. The receptionist for check in was really lovely and explained everything to us. The rooms aren’t that big but you aren’t that often in the room anyway. The beds are massive but so comfortable. There is a coffee machine and kettle, the coffee and tea get replenished every day so are the drinks in the mini fridge and the water. We had half board booked which was plenty. They do full breakfast until 10:30 and then continental till 12:00. The choices for breakfast are plenty and especially the small chorizo sausages are so good. Dinner had plenty of choices as well and every night the hot food would change. There are plenty of salads, pasta, meat, fish and other options. The desserts were great and not too filling either. Every night you will different ice-cream or sorbets as well. The first night we payed for a glass of wine each and then decided for the reminder of the stay to go for the drinks package. Which made it easier. During the day you can go to the my favourite club area next to the bar to get free coffees, drinks and wine till 7:00pm Most days we went to the beach which you can access through the pool area. If you want a sun lounger at the beach it will cost you 19.50 euro for two but they are very comfortable. There is a little bar/restaurant on the beach as well. They do great Mojitos. The sea is a bit calmer in this area which is good if you aren’t a good swimmer. One day we walked to Cala Ratjada and then up to the lighthouse and back, it’s a really nice walk which takes you around an hour one way. The area the hotel is in is more quieter than Cala Ratjada which is just what we wanted and needed. Every night there is different entertainment in the hotel we didn’t watch any but from the balcony we could hear them. All the staff we encountered in the hotel are so friendly and trying to make your stay as pleasant as possible. We already thinking of coming back next year as we had a brilliant time

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“Great hotel in a quiet area. ”

We stayed here for ten nights. We didn't opt for a sea view room. We were on the first floor and although all rooms face the sea, our view of the sea was blocked by trees. We could see other areas around the resort but the balcony still felt fairly private. The balcony wall is half wall and half p… more

We stayed here for ten nights. We didn't opt for a sea view room. We were on the first floor and although all rooms face the sea, our view of the sea was blocked by trees. We could see other areas around the resort but the balcony still felt fairly private. The balcony wall is half wall and half perspex giving that extra bit of privacy. Two chairs and a table on the balcony and a drying rack. The room is not big but adequate for a place to sleep. Big comfy beds. Two big pillows with a card in the room offering different pillow types. Decent sized wardrobe with 12 hangers, couple of drawers and a few shelves. A kettle and small fridge. Only two plug sockets in the room and one in the bathroom. Shower is a nice size with a very powerful shower and there was always hot water. you do need to use the shower mat outside the shower as the door is not a tight fit as some water does run off the shower tray. At the sink there is a hand wash and a hand cream dispenser and in the shower there are three dispensers with shampoo, conditioner and body wash. Cleaners come in every day and do a thorough job. The room was very clean. Sheets changed half way through our stay. Towels left on the floor are replaced with clean ones. Towels are a good size and quite thick. Pool towels are a €10 deposit and you can change them at the pool area. When you first arrive there are two bottles of water in your room. Once used it is expected that you fill these up at the water machine in the dining room when open or in the lobby available 24/7. This is great for helping to reduce the amount of plastic used. In the pool bar you can self serve soft drinks, fruit juice and tea/coffee. The plastic cups in the pool bar area are not disposable. They are reused which again is better for the environment. Good selection of drinks with very clear menus showing what is and isn't included in all inclusive. The cocktails on AI are made to order and not by a machine. They are ok. Three bars open at various times. Staff are hardworking and we hardly ever had to queue more than a minute or so. Entertainment was good. They have several different acts and most of the singers were really good and had us singing along and dancing. Very good atmosphere. Food was good. Lots of choice. Chef cooking in the dining room. At busy times he was juggling cooking meats and veg and carving joints of meat. Salad area, cheeses and meats, cooked meats, always several selections. The dessert area had lots of choices. Each night had a different theme. The mexican night and the sushi night were my favourite. The omelette at breakfast was good. You fill a little dish with the fillings you want and the chef cooks it. The staff in all areas are very good. Helpful and friendly. The area is very quiet. We hired a car so went out to explore different places. When we did go to the pool or beach there was always somewhere to sit. If we come back to Majorca we would definitely stay here again.

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“Great Hotel. Food needs a little attention.”

Great Hotel. The staff are generally very pleasant and are all seemingly multilingual. I found all staff were polite and helpful. All rooms have a view of the pool/sea. I would suggest you request a higher floor for the best views. Beds are large and comfortable. The hotel is spotlessly clean… more

Great Hotel. The staff are generally very pleasant and are all seemingly multilingual. I found all staff were polite and helpful. All rooms have a view of the pool/sea. I would suggest you request a higher floor for the best views. Beds are large and comfortable. The hotel is spotlessly clean. The hotel is in a quiet location if you’re looking to get away from everything. Some downsides: 1) We were all inclusive. The food is ok. It’s not very hot and I found that it wasn’t replenished quickly enough. 2) There aren’t enough tongs/serving utensils for the food meaning that people tending to have to use the same thing for multiple dishes. 3) One night, the grilled meat (which to be fair is cooked freshly) was labelled as ‘Secret Meat’. Even when staff were asked for more information, they would just smile and say “it’s a secret”. 4) I would avoid the shop directly across from the hotel. All of that said, I am planning to return to this hotel next year to recharge my batteries. Throughly enjoyed my short break here and would suggest that anyone would be hard pushed to find the overall experience negative.

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