Hotel Canyamel Classic - Adults Only

“A Positive Experience at Canyamel Classic”

The Canyamel Classic offers a pleasant escape with its idyllic setting. The hotel's architecture and grounds contribute to a relaxing atmosphere. Our room was comfortable. The pool area is a tranquil spot to unwind, and the hotel's location provides a convenient base for exploring the surroundings… more

The Canyamel Classic offers a pleasant escape with its idyllic setting. The hotel's architecture and grounds contribute to a relaxing atmosphere. Our room was comfortable. The pool area is a tranquil spot to unwind, and the hotel's location provides a convenient base for exploring the surroundings. We particularly appreciated the exceptional service provided by the animator, Muhammad Eysmert. His enthusiasm and dedication to creating a fun atmosphere for guests were commendable.

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“Summer vacation 07/2024”

Sea and the beach was amazing. Sea is not very deep even a far away from the beach. Hotel and staff were nice. However, I had an issue with AC in my room and it took 3 days to repaire it.. Big thanks for Mohamed, he was really nice and funny. Food was not the best, I missed more fruit and desserts.

“Canyamel Classic - Average at best”

I stayed at the Canyamel Classic in Sept 2024 with my husband for 7 days and my brother and his wife. The hotel is well situated and very close to a lovely beach. There are local shops and cafes within walking distance and the area is clean and tidy. The staff were pleasant but not over friendly… more

I stayed at the Canyamel Classic in Sept 2024 with my husband for 7 days and my brother and his wife. The hotel is well situated and very close to a lovely beach. There are local shops and cafes within walking distance and the area is clean and tidy. The staff were pleasant but not over friendly - except for Philip (reception) who was exceptionally helpful and amenable. The room we were allocated was clean, albeit basic. Both my brother and his wife and my husband and I had rooms with 2 single beds pushed together. This isn't unusual in a hotel, what's unusual is they weren't made into a double bed - ie with a double sheet/duvet. There were signs asking to save water but the plug in the sinks was either missing or didn't retain the water in the sink, which is a shame. The hotel was undoubtedly 4* at some point, however, I don't personally feel it warrants the rating now. In my experience, it's a 3* at best. One lift was broken throughout the stay (it didn't go to the 3rd floor). Water or refreshments weren't available - although we were advised a complimentary bottle of water was given in "premium rooms". I've stayed in a basic hotel which has tea/coffee facilities, so it seemed strange for a 4* hotel to offer nothing. The hotel is tired looking and in need of refurbishment and repairs in many of the rooms. The chairs in the main dining room and games room are ripped and torn, which gives doesn't do the hotel justice. Although all inclusive, the food and drink isn't available 24/7 - once the main restaurant has closed though, there are biscuits or crisps and drinks available at the bar. The pool was a decent size, but very cold as it relied on ambient temperature. Again a shame as no one really used it. The hotel has a variety of games on offer and a dedicated games room along with games (table football, darts, board games) and snooker which has a charge. It's a welcome change and definitely a selling point in my opinion. As some other reviews have mentioned, the hotel does have a majority of German guests, this only became slightly problematic when trying to book a day excursion. We eventually did through All Tours who were very friendly and helpful. It did mean we had to join a German group with a German speaking Guide. Yvonne (the Guide) was very accommodating and did her very best to include us and update us where possible in English. The food lacked variety and was seldom hot (temperature). There was a BBQ area serving freshly cooked fish and meat which improved things slightly. Tea/coffee was from a machine and only available in the main restaurant at breakfast - otherwise you had to go to the bar. Overall, it was a disappointing experience as there are certain expectations for a hotel claiming to be a 4*.

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