Aparthotel Can Picafort Palace

“Excellent place for families”

Excellent family hotel. We had an all inclusive stay with a 2 and 4 year old, facilities for children were great, a safe enclosed children's splash pool, great day time and evening entertainment, so much for them to do,they had such a fun time. My daughter really enjoyed mini disco and also kids... more

Excellent family hotel. We had an all inclusive stay with a 2 and 4 year old, facilities for children were great, a safe enclosed children's splash pool, great day time and evening entertainment, so much for them to do,they had such a fun time. My daughter really enjoyed mini disco and also kids club, which is in a bright clean environment. This was run by Cristina, who was really fantastic with the kids, I felt safe and comfortable to leave her there to play for a couple of hours. The food was so fantastic and so much choice every evening, although at times the dining room is quite busy, it's usually better to go early when its quiet. Reception staff were extremely helpful when we needed a couple of extra things for the room, which made things easy for us. Room and hotel all very clean. I would recommend the hotel for anyone travelling with young children.

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“Fantastic Hotel and animation team”

Rooms are spacious and include air con as standard and are always cleaned immaculately. The animation team are fantastic and always super enthusiastic about every activity they do and the mini club has something on all day everyday. Both my 6 and 12 year olds enjoyed the pool facilities and night... more

Rooms are spacious and include air con as standard and are always cleaned immaculately. The animation team are fantastic and always super enthusiastic about every activity they do and the mini club has something on all day everyday. Both my 6 and 12 year olds enjoyed the pool facilities and night time activities.

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“Fair review”

We stayed for a week mid June and booked via love holidays. The room was fantastic, larger than average, clean and the bathroom was great. Lovely balcony and room had kettle, toaster, hob and a larger fridge. All in all very impressed with the bedroom. Ironing boards were available with a 10 eu... more

We stayed for a week mid June and booked via love holidays. The room was fantastic, larger than average, clean and the bathroom was great. Lovely balcony and room had kettle, toaster, hob and a larger fridge. All in all very impressed with the bedroom. Ironing boards were available with a 10 euro deposit. The hotel itself is exceptionally clean and facilities are very good. The pool area is modern and plenty of sun beds. The indoor pool has recently been renovated and better than some spas I’ve been to in Uk. Reception areas and bar areas could do with modernisation. The pool bar is a lovely area. Toilets recently been refurbished and cleaned regularly. There was a different show each night 9.30-10.30 however after the show everyone left and was like a ghost town. My only criticisms would be around evening atmosphere and service. The restaurant staff were fast and quick at taking dirty plates and clearing tables however half the restaurant was cordoned off consistently and we were jam packed in like sardines. So busy and load as lots of children and the flow of the buffet did not work. I was asked by staff mid eating my meal to move table even know the table I had sat at was not in cordoned off section. I just looked at the waiter and he said “big boss won’t be happy”. I was absolutely livid. I then had to move tables with my half eaten plate of food and carry my own drink. The dining experience is not relaxing and instead in and out as opposed to sitting and enjoying but very rushed. Staff don’t come and ask if you would like another drink and you aren’t encourage to stay. The food is fine. A lot of pork and spam for German guest but desserts were fantastic and salad bar always available. Same irritations followed in the pool bar. Had to stand in a certain section for an all inclusive drink even though the bar was empty. The snacks available during the day from the pool bar are worst I have ever encountered in a 4 star all inclusive hotel. Usually you get chips, burgers, pizzas, toasties etc but no. Literally half a cut up white bread sandwich or biscuits and cut up cake from breakfast. Irritating as there’s a full kitchen within the pool bar so they have the capacity. The staff weren’t the friendliest and on a night as soon as the show finished they are rushing around you wanting you to leave even though bar is open till midnight. They close up around you and leave you in darkness so you leave which is a similar theme in the restaurant. Just busy busy to get rid of people. Overall a great hotel with so many positives - location is fantastic, rooms large and well equipped, great on site facilities but the petty rules and staff rules totally ruined it for us. The entertainment team were ok. Seen sat on the stage chatting waiting for their lunch at 1pm most of the time and didn’t really want to engage. Work needs to be done to improve it. Suggestions would be - Adult only section of the restaurant Improved snacks from the pool bar Removal of silly drink queue rule More relaxed atmosphere and tables more spread out in dining room Would we be back? Yes if a cheap enough deal but would not pay full price

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