Aparthotel Fontanellas Playa

“Great place”

Hotel was great. On the beach. Staff friendly and helpful. Special thanks to Ester at reception for helping us book excursions and getting help to make our room just right. Also to the greater lady at the restaurant who always remembered our room number. Beautiful island! So happy we chose … more

Hotel was great. On the beach. Staff friendly and helpful. Special thanks to Ester at reception for helping us book excursions and getting help to make our room just right. Also to the greater lady at the restaurant who always remembered our room number. Beautiful island! So happy we chose this for our honeymoon.

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“Brilliant hotel with few faults”

We stayed in a sea view apartment which was beautiful, very clean and spacious. Cleaners were extremely friendly and efficient. Huge balcony with a gorgeous view and very close to everything. Reception staff were not very friendly and accommodating, on our last day we wanted to shower before going … more

We stayed in a sea view apartment which was beautiful, very clean and spacious. Cleaners were extremely friendly and efficient. Huge balcony with a gorgeous view and very close to everything. Reception staff were not very friendly and accommodating, on our last day we wanted to shower before going to the airport and we were told there was showers available. There is a 20€ deposit per towel(cash only) which we were not informed on prior to this and we did not have 60€ cash with us, meaning we couldn’t get towels for our showers. Gym in the hotel is excellent with a great variety of equipment, indoor pool is not as nice as it it very stuffy and hot. Overall was a great experience.

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“Sea view superior apartment: Great for two - not so much for four”

We got Room 438, which was nicely located at the end of the floor with minimal foot traffic. The room has it's ups and downs. It shows its age but isn't too bad. Bathroom was the nicest and most modern room with a great shower. Also some sort of strange heating lamp I have never seen before. The… more

We got Room 438, which was nicely located at the end of the floor with minimal foot traffic. The room has it's ups and downs. It shows its age but isn't too bad. Bathroom was the nicest and most modern room with a great shower. Also some sort of strange heating lamp I have never seen before. The room has a great view but it's a wasted opportunity that they made the balconies so poorly. There are huge holes in the separating concrete, large enough to crawl through between the balconies, so you get awkward looks at your neighbors and all the way to all the other balconies on the same floor and there is no privacy out there whatsoever. Also it's small and there are only two chairs - in a family room for four. The sofa bed has the hardest mattresses I have ever encountered. Think bricks with a sheet on them. We used some extra sheets and blankets on them to make them bearable. The balcony doors are in no way soundproof when closed - an issue when the outdoor DJ pumps music until 23:00. If you and your small kids are trying to sleep before on your brick sofabed in the living room - I wish you luck. In the living room the fridge is very noisy, so we turned it off at night. There is also a sink and some heating plates and a kettle. The living room just isn't made to sleep in. The bedroom is better, although it has a windows to the hallway where you can hear everything from. Bring earplugs is my best advice. A/C works pretty good. Food is all round great for a buffet. Both breakfast and dinner was above average. Highlights were fresh orange juice, decent pastries including croissants, good veal steaks, padron peppers, good ice cream and nice salads. There was always pizza, pasta and fries for the picky kids. Drinks are not included for dinner and you must pay 2 euros for ½ liter water and 3-5 euros for beer or wine. The hotel is located perfectly by the beach. It's a nice, quiet and safe neighborhood with a cosy boardwalk. If you go 1 km to the east you'll get to the drunken-germans-party-zone. The beach just by the hotel is very quiet. I think this is because the water is quite murky here, with lot's of black stuff in it. 1 km to the east or west you get a lot nicer water - and a lot more people. Also there were these strange brown algae balls by the water. There is a Carrefour express in the hotel building, which can provide you with the basics. In the hotel there is also a nice outdoors place to eat. It pretty much costs the same as all the other restaurants by the beach. There is a major lack of sun beds by the pool. If you come after 11, the "towel layers" have been there and you won't be able to get any. They really need to enforce their signs of no towel laying, but this is a problem everywhere. Maybe drop the 4 fancy beds that you rent out and no one uses and you'll be able to fit 20 more normal sun beds in there... There is also a free heated indoor pool which is pretty nice. There was entertainment pretty much every night, some indoors and some outdoors. We saw a magician, circus, wild animals, live music. So all in all, if you are traveling as two adult people, go for it. Four people and kids, mmm be prepared for some sleeping/noise issues or maybe find somewhere else or get two rooms.

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“Overall the Fontanellas Plays is a nice hotel.”

First the positives (as we saw them): - Reception is friendly, speaks both Spanish and English and we never experienced any queuing. We even received a complimentary bottle of cava because a birthday was celebrated during our stay. Kudos for the attention. - Room (deluxe suite sea view) was spacio… more

First the positives (as we saw them): - Reception is friendly, speaks both Spanish and English and we never experienced any queuing. We even received a complimentary bottle of cava because a birthday was celebrated during our stay. Kudos for the attention. - Room (deluxe suite sea view) was spacious, had ample storage possibilities, self-controlled A/C, good sized fridge, a big TV (albeit with only few channel options), balcony overlooking the pool area and the seafront. The bed was big, even if quite soft, too soft for the Mrs. - Pool is big, lovely temperature, cleaned every night where it is also lit up for perfect photographs of the pool area which has plenty of sunbeds and parasols shading you from the sun. An optional extra are the balinese beds which are available from €40/day with various drinks and meal options. Towels are available for a deposit. - Selection, service and quality at the pool bar, Ses terressas, is great. A special mention goes out to Leydi. - DJ this Wednesday is one of the best performances. Guests were even dancing and singing along on the balconies. A big shout out to this gentleman. Now for the areas reducing this review; - Room; build quality sucks. Floorboards wobble and squeak, shower floor is UNLEVELLED leaving big puddles between glazing and door (reason for the door frame being rotted) and always give you wet feet when you use the toilet. The motion sensor lighting means when your bed partner gets up at night to go to the bathroom , the light floods out like being in a stadium. - The balcony door is fitted so poorly all sounds from pool and bar area as well as from the adjacent football courts and seafront comes in as loud as if it came from your own balcony. - Pool area has the classic 'No hogging of sun loungers' policy but is never enforced. We encountered several towels blocking them without any guests using them from as much as 5 hours. Pool is open from 10am to 6pm, but guests were swimming and playing from before 9am till gone 7pm, and often with behavior worse than in Aqua Land. Unaccompanied young children even occupied the spa pool. - Life guard on duty was either surfing on his phone or busy talking on it rather than actually watching the pool at all. From his seat that job will only ever be responsive and not proactive. - Maintenance/Sustainability. Hotel boasts a green profile, yet at every cleaning day we gad towels replaced that we hadn't put asked for (dropped on floor as instructed). The worst however is the complete waste of water every morning when staff 'cleaned' the pool area, splashing 100s liter of water without actually making the deck anything but wet. How, on an island that is hit by draught, this is hotel policy beats me. - Evening entertainment DJ. I don't think we have ever heard or seen DJs with so little sense for 'floor' and amateurish mixing skills - except as mentioned earlier. Facilities exempt from review due to not used; restaurant, spa, gym, internet. Overall, the Fontanellas Playa is a nice hotel but with so many other options in the vicinity, a return visit it is doubtful.

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